Dominican Oaks is a residential care home for the elderly (RCFE) in Santa Cruz, Santa Cruz County, California — state license #440708773, licensed for 142 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 27, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 11 times and filed 11 documents. The most recent is a facility evaluation report, dated May 27, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated November 6, 2024 to February 6, 2026. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 6, 2026Unfounded
Allegation investigated: Staff did not maintain a comfortable temperature for resident. Staff did not ensure resident’s right to participate in care decisions. Staff did not ensure resident was treated with dignity and respect. Staff did not follow infection control protocols.
Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced complaint investigation visit and met with Administrator (ADM) Amy Saulnier. LPA stated the purpose of the visit. On 12/18/2025 the Department received a complaint with the above allegations. On 12/22/2025, LPA David Marrufo conducted the initial complaint investigation visit and interviewed 5 Staff (S1 to S5) and 4 Residents (R1 to R4). 5 Out of 5 staff state residents have a thermostat in his/her own room and can adjust room temperature to their preference. S1 states he/she checks room temperatures during a resident room check. 4 out 4 Residents (R1 to R4) state he/she has a thermostat in his/her room and he/she can adjust to his/her preference. Page 1 of 3 Unfoundedthe state’s words, verbatim · CDSS document, Feb 6, 2026 · control 26-AS-20251218155721
Sep 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 22, 2025Unsubstantiated
Allegation investigated: Facility has an outbreak of COVID-19 Facility is not following the proper protocol for COVID-19 Insufficient staffing to meet resident's needs Facility did not meet reporting requirements
***This Is an amended report *** On 1/22/2025 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit at the facility. LPA met with facility Administrator Amy Saulnier (ADM) and explained the purpose of the visit. For the allegations of facility has an outbreak of COVID-19 and facility did not meet reporting requirements, reporting party (RP) stated that currently there are 4 residents who were tested positive for COVID-19. According to records review, the facility has sent out memos to residents regarding covid infections. It was also stated in one of the memos that the infections came from outside the facility. Also on these memos, it was stated that the facility is also consulting with Santa Cruz Health Services Agency (SCHSA) regarding recommendations against COVID-19. There was no incident reports submitted to Licensing at this time since as of this complaint was filed the residents who were infected were from the Independent Living sidethe state’s words, verbatim · CDSS document, Jan 22, 2025 · control 26-AS-20220616104145
Nov 6, 2024Unsubstantiated
Allegation investigated: Staff speaks inappropriately to a resident Staff do not ensure that a resident's toileting needs are met Staff do not ensure that residents are served food of good quality
LPA Marrufo conducted an unannounced complaint investigation visit and met with Administrator Amy Saulnier. On 06/19/2024, the Department received a complaint with the above allegations. On 06/28/2024, LPA Simi Rai conducted an initial complaint investigation visit. LPA Marrufo conducted additional complaint investigation visits on 08/01/2024 and 10/29/2024. During the investigation, LPA Marrufo obtained a copy of resident and facility records and interviewed staff, residents, and a resident’s family member. During interview on 08/01/2024, resident R1 stated that staff S1 would tell R1 to pick fallen items from the ground himself/herself and that R1 was “the bottom of the barrel.” See LIC9099-C for more information. Page 1 of 5. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2024 · control 26-AS-20240619144408
Nov 6, 2024Unsubstantiated
Allegation investigated: Staff are not providing adequate food service to residents Facility not following infection controls Staff are not providing adequate housekeeping services to resident Facility flooring is in disrepair
Licensing Program Analyst (LPA) David Marrufo conducted an unannounced complaint investigation visit and met with Administrator (ADM) Amy Saulnier. On 09/04/2024, the Department received a complaint with the above allegations. LPA Marrufo conducted an initial complaint investigation on 09/04/2024 and another complaint investigation visit on 10/29/2024. LPA Marrufo interviewed a total of 17 residents on 09/04/2024, 10/29/2024, and 11/06/2024. 8 out of 17 interviewed residents stated that the staff are not providing food of adequate quality. 9 out of 17 interviewed residents stated that the staff are providing food of adequate quality. See LIC9099-C for more information. Page 1 of 4. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2024 · control 26-AS-20240904130824
May 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 11, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Dominican Oaks licensed?
Yes — Dominican Oaks is a licensed residential care home for the elderly (RCFE) in Santa Cruz (Santa Cruz County): California license #440708773, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 142 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 27, 2026, appears in the inspection record on this page.
Can Dominican Oaks care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Dominican Oaks with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record142 MAY BE NON-AMBULATORY. LICENSED TO SERVE AGES 60 YEARS AND ABOVE. ALL CLIENTS REQUIRING CARE AND SUPERVISION TO BE ON FIRST FLOOR ONLY. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER.
How much does Dominican Oaks cost?
California's public licensing record does not include Dominican Oaks's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Cruz County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Dominican Oaks accept Medi-Cal or the Assisted Living Waiver?
Dominican Oaks is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
48 of 142 beds occupied (34%) when the state visited on February 6, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Dominican Oaks?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 11 dated documents since 2022 for Dominican Oaks; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 6, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(831) 462-6257Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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