Westgate Villa is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202759, licensed for 60 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 16, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 13 documents. The most recent is a facility evaluation report, dated June 16, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated September 17, 2021 to November 19, 2025. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 16, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 19, 2025Unfounded
Allegation investigated: Facility staff did not ensure that resident's private parts are cleaned thoroughly when changed. Facility staff did not safeguard resident's personal valuables/belongings. Facility staff is not providing personal hygiene care to resident Facility staff is not dressing the resident for bed. Facility staff did not report concerns brought to their attention. Facility staff is not providing liquids to resident resulting in dehydration.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation findings and met with Executive Director (ED) Aidah Tayag. On 08/22/2025, the Department received a complaint with above allegations. On 08/28/2025, the Department conducted an initial investigation visit. LPA interviewed 4 facility staff, a resident, and a family member. LPA obtained the physician report, appraisal needs and service plan of resident R1. On 10/01/2025, LPA conducted an investigation visit and interviewed Executive Director (ED) and a hospice care nurse. Continue on LIC9099-C. Page 1 of 5. Unfoundedthe state’s words, verbatim · CDSS document, Nov 19, 2025 · control 26-AS-20250822164951
Jul 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2024Unfounded
Allegation investigated: Facility staff are not meeting residents' housekeeping needs. Facility staff are not meeting residents' basic care needs (showering, laundering, checks on residents). Facility staff are not following resident's doctors notes. Facility staff does not provide residents a daily menu. Facility staff mixed sick residents with uninfected residents.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation findings and met with Executive Director (ED) Aidah Tayag. On 11/29/2022, the Department received a complaint with the above allegations. On 12/06/2022, the Department conducted an initial investigation visit. LPA interviewed ED, 3 staff, and 3 residents. LPA requested resident roster, staff roster, staff schedule, weekly menu, resident physician report, Appraisal/Needs and Services Plan, Medication Administration Records, and showering schedule. On 4/19/2024, the Department conducted an investigation visit. LPA interviewed 7 staff and 6 residents. Continue on LIC9099-C. Page 1 of 6. Unfoundedthe state’s words, verbatim · CDSS document, Sep 17, 2024 · control 26-AS-20221129092607
Aug 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 12, 2024Unsubstantiated
Allegation investigated: Resident is not provided an adequate amount of showers. Resident was left soiled for a long period of time.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced investigation visit to deliver the investigation finding and met with Administrator (ADM) Aidah Tayag. On 04/05/2022, the Department received an complaint with the above allegations. On 04/12/2022, the Department conducted an initial investigation visit. LPA interviewed Administrator and 2two residents (R1, R2). LPA obtained Resident Physician report, Appraisal Needs and Services Plan, showering schedule and Admission Agreement. Continue on LIC9099-C. Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 12, 2024 · control 26-AS-20220405164117
Year-by-year trend
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Is Westgate Villa licensed?
Yes — Westgate Villa is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202759, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 60 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 16, 2026, appears in the inspection record on this page.
Can Westgate Villa care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Westgate Villa with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR ALL NON-AMBULATORY, OF WHICH 12 MAY BE BEDRIDDEN. BEDRIDDEN ON THE 1ST FLOOR ONLY. HOSPICE WAIVER APPROVED FOR 15 RESIDENTS
How much does Westgate Villa cost?
California's public licensing record does not include Westgate Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Westgate Villa accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Westgate Villa through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Santa Clara County →Assisted living on Medi-Cal in California →See the DHCS list →
58 of 60 beds occupied (97%) when the state visited on November 19, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Westgate Villa?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 13 dated documents since 2021 for Westgate Villa; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 19, 2025, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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