Bonnevie Residence And Care is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202376, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 19, 2025 — published below in full, verbatim and unscored.

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Bonnevie Residence And Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Jose, CA · Santa Clara County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #435202376, held since 2013 · read from the California state record on August 2, 2026 ·See on State Site →
555a Mc Laughlin Avenue · San Jose, Santa Clara County
Phone
(408) 931-6077
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 3 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE 6 (SIX) ADULTS 60 AND OVER, 2 AMBULATOY ON 2ND FLOOR BEDROOM #5 AND #6, 3 NON-AMBULATORY ON THE FIRST FLOOR AND 1 BEDRIDDEN IN ROOM #3, SUBJECT TO THE TERMS AND CONDITION OF HOSPICE WAIVER FOR 2 (TWO).State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 14 times and filed 14 documents. The most recent is a facility evaluation report, dated August 19, 2025.

Most recent state visit
August 19, 2025
Occupancy at the August 4, 2025 visit
4 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated October 22, 2021 to August 4, 2025. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 14 documentsFull record on the state’s site →
20256 state visits · 6 documents
Aug 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 8, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 4, 2025Complaint investigation reportSubstantiated

Allegation investigated: Resident is being financially abused

Licensing Program Analyst (LPA) conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with the Licensee/Administrator (ADM) Merclo Garcia and stated the purpose of today’s visit. On 9/10/2024, the Department received a complaint with the above allegation. On 9/13/2024, the Department conducted an initial investigation at the facility. It was alleged resident (R1) was financially abused on 9/1/2024 when R1 gave S1 cash ($500) to play at the casino. S1 drove R1 to the casino and R1 contributed to paying for gas to and from the casino. Continuation on LIC 9099-C, Page 1 of 3. Substantiatedthe state’s words, verbatim · CDSS document, Aug 4, 2025 · control 26-AS-20240910164317
Apr 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 5 documents
Dec 19, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 31, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations5typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file14typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2013.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025661202455020221102021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (408) 931-6077

Is Bonnevie Residence And Care licensed?

Yes — Bonnevie Residence And Care is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435202376, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 14 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated August 19, 2025, appears in the inspection record on this page.

Can Bonnevie Residence And Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Bonnevie Residence And Care with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 6 (SIX) ADULTS 60 AND OVER, 2 AMBULATOY ON 2ND FLOOR BEDROOM #5 AND #6, 3 NON-AMBULATORY ON THE FIRST FLOOR AND 1 BEDRIDDEN IN ROOM #3, SUBJECT TO THE TERMS AND CONDITION OF HOSPICE WAIVER FOR 2 (TWO).

How much does Bonnevie Residence And Care cost?

California's public licensing record does not include Bonnevie Residence And Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Bonnevie Residence And Care accept Medi-Cal or the Assisted Living Waiver?

Bonnevie Residence And Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on August 4, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Bonnevie Residence And Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 14 dated documents since 2021 for Bonnevie Residence And Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 4, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident is being financially abused
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with the Licensee/Administrator (ADM) Merclo Garcia and stated the purpose of today’s visit. On 9/10/2024, the Department received a complaint with the above allegation. On 9/13/2024, the Department conducted an initial investigation at the facility. It was alleged resident (R1) was financially abused on 9/1/2024 when R1 gave S1 cash ($500) to play at the casino. S1 drove R1 to the casino and R1 contributed to paying for gas to and from the casino. Continuation on LIC 9099-C, Page 1 of 3. SubstantiatedCDSS inspection report, August 4, 2025 · control 26-AS-20240910164317

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility is overcharging resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/22/2021 at 12:15 pm, Licensing Program Analyst (LPA) Anna Bui conducted an unannounced complaint investigation visit to deliver the finding to the above allegation. LPA met with Ramiro Custodio, Administrator. On 06/23/2021, an initial 10-day complaint investigation was conducted. Between 06/23/2021 and 10/20/2021, 2 staff and one of the Licensees were interviewed. 3 out of 3 stated R4 was only charged for damages R4 did while R4 was at the facility. 2 out of 3 stated R4 paid for the damages at a reduced rate than what the estimate initially was. -Continued, see LIC 9099-C. UnsubstantiatedCDSS inspection report, October 22, 2021 · control 26-AS-20210616150818

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
5
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
14
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(408) 931-6077
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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