A Heavenly Care Home is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435201493, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated June 11, 2026 — published below in full, verbatim and unscored.

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A Heavenly Care Home

No photo on file yet

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Jose, CA · Santa Clara County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #435201493, held since 2004 · read from the California state record on August 2, 2026 ·See on State Site →
259 Checkers Drive · San Jose, Santa Clara County
Phone
(408) 926-3285
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 3 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE 6 (SIX) ADULTS 60 AND OVER WHICH ALL MAY BE NON-AMBULATORY AND 1 (ONE) BEDRIDDEN. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR THREE (3) RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2024, the state has visited this home 7 times and filed 7 documents. The most recent is a facility evaluation report, dated June 11, 2026.

Most recent state visit
June 11, 2026
Occupancy at the March 14, 2025 visit
3 of 6 beds

The state's published file for this home includes 1 document with transcribed findings, dated March 14, 2025. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 7 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 11, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20255 state visits · 5 documents
Jun 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 14, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff pushed a resident in care Staff are not providing adequate amounts of food to meet the nutrition needs of residents in care Staff entered residents bedroom without knocking

Licensing Program Analyst (LPA) Monter and Marcella Tarin conducted an unannounced complaint inspection to deliver the findings on the above allegations. LPA met with Administrator Diana Fontanilla On January 28, 2025, the Department received a complaint alleging Staff pushed a resident in care. It has been alleged that staff S1 pushed resident R2. On January 30 & 31, 2025, LPA Monter interviewed residents R1-R5. Resident R1 stated staff S1 pushes R1 onto his/her bed. R1 stated this has happened multiple times, in the mornings, but doesn’t have the actual dates when this occurred. 3 Out of 5 residents (R3-R5) stated they have never seen or heard about staff pushing residents. Resident R2 did not respond to LPA’s questions, grunted towards and ignored LPA’s questions. Page 1 Out of 4. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 14, 2025 · control 26-AS-20250128124742
Feb 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 31, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jun 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints1typical 0
State visits on file7typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2004.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020255502024110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is A Heavenly Care Home licensed?

Yes — A Heavenly Care Home is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435201493, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2024; the most recent, a facility evaluation report dated June 11, 2026, appears in the inspection record on this page.

Can A Heavenly Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists A Heavenly Care Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 6 (SIX) ADULTS 60 AND OVER WHICH ALL MAY BE NON-AMBULATORY AND 1 (ONE) BEDRIDDEN. LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR THREE (3) RESIDENTS.

How much does A Heavenly Care Home cost?

California's public licensing record does not include A Heavenly Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does A Heavenly Care Home accept Medi-Cal or the Assisted Living Waiver?

A Heavenly Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

3 of 6 beds occupied (50%) when the state visited on March 14, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for A Heavenly Care Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2024 for A Heavenly Care Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated March 14, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff pushed a resident in care Staff are not providing adequate amounts of food to meet the nutrition needs of residents in care Staff entered residents bedroom without knocking
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Monter and Marcella Tarin conducted an unannounced complaint inspection to deliver the findings on the above allegations. LPA met with Administrator Diana Fontanilla On January 28, 2025, the Department received a complaint alleging Staff pushed a resident in care. It has been alleged that staff S1 pushed resident R2. On January 30 & 31, 2025, LPA Monter interviewed residents R1-R5. Resident R1 stated staff S1 pushes R1 onto his/her bed. R1 stated this has happened multiple times, in the mornings, but doesn’t have the actual dates when this occurred. 3 Out of 5 residents (R3-R5) stated they have never seen or heard about staff pushing residents. Resident R2 did not respond to LPA’s questions, grunted towards and ignored LPA’s questions. Page 1 Out of 4. UnsubstantiatedCDSS inspection report, March 14, 2025 · control 26-AS-20250128124742

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
7
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(408) 926-3285
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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