Sandhill Assisted Living Llc is a residential care home for the elderly (RCFE) in Menlo Park, San Mateo County, California — state license #415601141, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 30, 2025 — published below in full, verbatim and unscored.

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Sandhill Assisted Living Llc

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Menlo Park, CA · San Mateo County
LicensedMemory careHospiceWheelchair not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #415601141, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
1239 Middle Ave · Menlo Park, San Mateo County
Phone
(650) 796-9921
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER APPROVED FOR 2 HOSPICE RESIDENTS. DEMENTIA PLAN SUBMITTED.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 16 times and filed 16 documents. The most recent is a facility evaluation report, dated October 30, 2025.

Most recent state visit
October 30, 2025
Occupancy at the February 19, 2025 visit
5 of 6 beds

The state's published file for this home includes 1 document with transcribed findings, dated February 19, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 16 documentsFull record on the state’s site →
20253 state visits · 3 documents
Oct 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 19, 2025Complaint investigation reportSubstantiated

Allegation investigated: Licensee is not ensuring that the facility has sufficient staff to meet the needs of residents in care. Licensee did not ensure that resident received medical attention in a timely manner.

On 2/19/2025 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit at the facility. LPA met with Administrator Susan Tilma and explained the purpose of the visit. Regarding the allegation of Licensee is not ensuring that the facility has sufficient staff to meet the needs of residents in care, reporting party (RP) stated that one of the residents (R1) reported to RP that there is a staffing problem at the home. R1 had to wait a really long time to get help particularly in the morning. R1 said it has been going on for months. page 1 of 2 Substantiatedthe state’s words, verbatim · CDSS document, Feb 19, 2025 · control 14-AS-20250129105003
20244 state visits · 4 documents
Nov 4, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20234 state visits · 4 documents
Dec 21, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 4, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 1, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations2typical 0
Type B citations0typical 0
Substantiated complaints2typical 0
Total complaints1typical 0
State visits on file16typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025331202444020235502022340
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$8,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (650) 796-9921

Is Sandhill Assisted Living Llc licensed?

Yes — Sandhill Assisted Living Llc is a licensed residential care home for the elderly (RCFE) in Menlo Park (San Mateo County): California license #415601141, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 16 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated October 30, 2025, appears in the inspection record on this page.

Can Sandhill Assisted Living Llc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sandhill Assisted Living Llc with clearances for dementia / memory care and hospice care; it does not list wheelchair / non-ambulatory and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER APPROVED FOR 2 HOSPICE RESIDENTS. DEMENTIA PLAN SUBMITTED.

How much does Sandhill Assisted Living Llc cost?

California's public licensing record does not include Sandhill Assisted Living Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sandhill Assisted Living Llc accept Medi-Cal or the Assisted Living Waiver?

Sandhill Assisted Living Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on February 19, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sandhill Assisted Living Llc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 16 state visits and 16 dated documents since 2022 for Sandhill Assisted Living Llc; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated February 19, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee is not ensuring that the facility has sufficient staff to meet the needs of residents in care. Licensee did not ensure that resident received medical attention in a timely manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 2/19/2025 Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit at the facility. LPA met with Administrator Susan Tilma and explained the purpose of the visit. Regarding the allegation of Licensee is not ensuring that the facility has sufficient staff to meet the needs of residents in care, reporting party (RP) stated that one of the residents (R1) reported to RP that there is a staffing problem at the home. R1 had to wait a really long time to get help particularly in the morning. R1 said it has been going on for months. page 1 of 2 SubstantiatedCDSS inspection report, February 19, 2025 · control 14-AS-20250129105003

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
2
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
16
typical for this size: 6
See the full inspection record on the state's site →

Who runs Sandhill Assisted Living Llc?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Sandhill Assisted Living Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(650) 796-9921
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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