Silverado Senior Living - Belmont Hills

On July 31, 2025, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced complaint visit to deliver the findings for the above allegations. LPA met with Director of Health Services, Amyda Astrero and explained the purpose of the visit. Regarding the allegation, resident sustained pressure injuries in care, according to the reporting party, Resident 1 (R1) was admitted to the hospital on February 19th with open wounds on both heels. R1 had deep tissue pressure injury on the left heel and a wound on the right heel. During the investigation, LPA interviewed staff, reviewed R1’s file and reviewed medical records. Based on charting notes reviewed, on 2/15/25, the facility reported a right heel wound to R1’s physician and R1’s responsible party. According to R1’s responsible party, it was noted that R1 has a history of pressure ulcer. According to interviewed staff, R1’s physician sent a referral to home health wound nurse, however on 2/19/25, R1 was sent to the ER and was tolRead the full finding— CDSS inspection report, July 31, 2025 · control 14-AS-20250320161225

On May 5, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the above allegation. LPA met with interim Administrator, Robert Snee, and Director of Health Services, Glynis Marcantel joined shortly therafter. LPA explained the purpose of the visit. Regarding the allegation that facility is not following COVID protocols, the complainant alleged that residents who had tested COVID positive were able to roam around the facility, dine and commingle with COVID negative residents. During the investigation, LPA reviewed facility COVID mitigation plan and interviewed staff members and it was indicated that there is a dedicated isolation unit at the facility for those who test positive for COVID, however the Administrator at the time did not want to move the positive residents, reserving the isolation area for residents who required higher level of care. In addition, interviewed staff indicated that because the residents have dementia, it wasRead the full finding— CDSS inspection report, May 5, 2022 · control 14-AS-20220217094555

On April 29, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced complaint visit to deliver the findings for the above allegations. LPA met with Director of Health Services, Glynis Marcantel, and explained the purpose of the visit. Regarding the allegation that a private caregiver was not associated to the facility while providing care to a resident (R1): The private caregiver has been working at the facility for about 3 months. Although, the private caregiver was fingerprint cleared to work at the facility, the facility failed to associate the private caregiver. According to the staff interviewed, it was acknowledged that the facility was not aware they have to associate staff who were hired privately. Based on the information and documentation collected, the private caregiver was never associated to Silverado Senior Living-Belmont Hills. The preponderance of evidence standard has been met; therefore, this allegation is Substantiated. This violation results iRead the full finding— CDSS inspection report, April 29, 2022 · control 14-AS-20220216135656

On this day at 1100hrs Licensing Program Analysts (LPA) Jaime Vado and Komal Charitra conducted an unannounced visit to deliver findings on the allegation received. LPAs met with resident serviced direct Glynnis regarding the findings. During course of the investigation LPA discovered that the resident was discovered with the unexplained injury at the same time as another staff person. Resident had an injury and was in bed. Resdient observation rounds were being made and in between rounds a fall may have ocurred and was assisted to bed by another resident. Staff do not help residents during a fall unless assisted by a nurse. Facility reported the fall to the regional office and the injury was diagnosed at the hospital. Based on these observations, the above allegations are UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiaRead the full finding— CDSS inspection report, November 12, 2021 · control 14-AS-20210714115037

On this day at 1100hrs Licensing Program Analysts (LPA) Jaime Vado and Komal Charitra conducted an unannounced visit to deliver findings on the allegations received. LPAs met with resident serviced direct Glynis Marcantel regarding the findings. During the course of the investigation LPA Vado conducted made facility observations and observed R1 and her room. LPA Vado made additional observations on this day regarding resident foods and observed the buildings and grounds including resident rooms and the room of R1. R1 was observed in her bed during these observations and did not want to get out of bed. Linens are in place during these observations. The restroom of R1 was observed but LPA did not detect any odors or see any unwashed resident items in the restroom. LPA observed lunch was and saw many fresh food items served to residents such as salad, salmon, brown rice, vegetables, and fruit. LPA also inspected facility food supplies and menu and observed all are in place. During observaRead the full finding— CDSS inspection report, November 12, 2021 · control 14-AS-20210707130755