Merced Girard Residential Care Facility is a residential care home for the elderly (RCFE) in San Francisco, San Francisco County, California — state license #385600377, licensed for 42 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 5 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 10, 2025 — published below in full, verbatim and unscored.

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Merced Girard Residential Care Facility

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Residential care home for the elderly (RCFE) · Mid-size home, 42 residents · San Francisco, CA · San Francisco County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #385600377, held since 2009 · read from the California state record on August 2, 2026 ·See on State Site →
129 Girard Street · San Francisco, San Francisco County
Phone
(415) 467-8900
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. THRITY SIX (36) MAY BE NON-AMBULATORY ON FIRST AND SECOND FLOORS ONLY. SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 5 times and filed 5 documents. The most recent is a facility evaluation report, dated July 10, 2025.

Most recent state visit
July 10, 2025
Occupancy at the June 5, 2025 visit
41 of 42 beds

The state's published file for this home includes 2 documents with transcribed findings, dated October 21, 2024 to June 5, 2025. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 5 documentsFull record on the state’s site →
20252 state visits · 2 documents
Jul 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 5, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: -Facility staff's neglect/lack of care and supervision led to resident death. -Facility staff failed to seek timely medical attention for resident admitted to the hospital with septic condition.

On 06/05/2025 Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced complaint inspection to deliver findings regarding the complaint allegations received. LPA met with administrator, Joyce Lee, LPA explained the purpose of the visit. Regarding the allegation that facility staff’s neglect/lack of care and supervision led to resident death. Although resident appeared stable with no alarming symptoms reported by staff, hospital physician noted that while earlier intervention might have helped, sepsis can develop rapidly in the elderly without obvious signs, and the family's decision to pursue comfort care was appropriate. Regarding allegation that facility staff failed to seek timely medical attention for resident admitted to the hospital with septic condition. Resident’s medical records show her chief complaint was shortness of breath and she was diagnosed with sepsis, hypovolemic shock, and recurrent stroke, with staff and the administrator reporting no significant changethe state’s words, verbatim · CDSS document, Jun 5, 2025 · control 14-AS-20250124103912
20242 state visits · 2 documents
Oct 21, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: - Facility staff did not seek medical attention for resident in a timely manner - Facility staff yelled at resident in care

On 10/21/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding the complaint allegations received. LPA met with staff initially then the administrator Michael Lee. During the investigation LPA conducted interviews and reviewed pertinent documents related to the allegations. Per interviews with facility staff, medical attention was sought for the resident when they were alerted by the family of the resident that there was a possible medical issue. Staff attested to caring and feeding the resident that morning and bringing the resident to their room per resident request with no issues. Regarding the staff yelling, LPA could not determine if this took place and per observations and interviews, its common for staff to speak loudly to each other but not in an angrily way directed toward residents per observations and interviews conducted. During the investigation LPA could not prove or disprove that thethe state’s words, verbatim · CDSS document, Oct 21, 2024 · control 14-AS-20240725123729
Aug 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints2typical 7
State visits on file5typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2009.
Year-by-year trend
YearVisitsDocumentsSubstantiated202522020242202021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — San Francisco County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Merced Girard Residential Care Facility licensed?

Yes — Merced Girard Residential Care Facility is a licensed residential care home for the elderly (RCFE) in San Francisco (San Francisco County): California license #385600377, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 42 residents. State records list 5 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 10, 2025, appears in the inspection record on this page.

Can Merced Girard Residential Care Facility care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Merced Girard Residential Care Facility with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. THRITY SIX (36) MAY BE NON-AMBULATORY ON FIRST AND SECOND FLOORS ONLY. SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER.

How much does Merced Girard Residential Care Facility cost?

California's public licensing record does not include Merced Girard Residential Care Facility's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Francisco County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Merced Girard Residential Care Facility accept Medi-Cal or the Assisted Living Waiver?

Merced Girard Residential Care Facility is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

41 of 42 beds occupied (98%) when the state visited on June 5, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Merced Girard Residential Care Facility?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 5 state visits and 5 dated documents since 2021 for Merced Girard Residential Care Facility; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 5, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed-Facility staff's neglect/lack of care and supervision led to resident death. -Facility staff failed to seek timely medical attention for resident admitted to the hospital with septic condition.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 06/05/2025 Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced complaint inspection to deliver findings regarding the complaint allegations received. LPA met with administrator, Joyce Lee, LPA explained the purpose of the visit. Regarding the allegation that facility staff’s neglect/lack of care and supervision led to resident death. Although resident appeared stable with no alarming symptoms reported by staff, hospital physician noted that while earlier intervention might have helped, sepsis can develop rapidly in the elderly without obvious signs, and the family's decision to pursue comfort care was appropriate. Regarding allegation that facility staff failed to seek timely medical attention for resident admitted to the hospital with septic condition. Resident’s medical records show her chief complaint was shortness of breath and she was diagnosed with sepsis, hypovolemic shock, and recurrent stroke, with staff and the administrator reporting no significant changeCDSS inspection report, June 5, 2025 · control 14-AS-20250124103912

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed- Facility staff did not seek medical attention for resident in a timely manner - Facility staff yelled at resident in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/21/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver findings regarding the complaint allegations received. LPA met with staff initially then the administrator Michael Lee. During the investigation LPA conducted interviews and reviewed pertinent documents related to the allegations. Per interviews with facility staff, medical attention was sought for the resident when they were alerted by the family of the resident that there was a possible medical issue. Staff attested to caring and feeding the resident that morning and bringing the resident to their room per resident request with no issues. Regarding the staff yelling, LPA could not determine if this took place and per observations and interviews, its common for staff to speak loudly to each other but not in an angrily way directed toward residents per observations and interviews conducted. During the investigation LPA could not prove or disprove that theCDSS inspection report, October 21, 2024 · control 14-AS-20240725123729

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 5 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
2
typical for this size: 7
State visits on file
5
typical for this size: 19
See the full inspection record on the state's site →

Who runs Merced Girard Residential Care Facility?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Hafco Elder Care, Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(415) 467-8900
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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