Sequoias San Francisco (the) is a continuing-care retirement community in San Francisco, San Francisco County, California — state license #380500593, licensed for 400 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 14, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 15 times and filed 15 documents. The most recent is a facility evaluation report, dated May 14, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated September 13, 2021 to January 15, 2026. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Unsubstantiated
Allegation investigated: Staff did not provide proper care to a resident
On January 15, 2026, Licensing Program Analyst (LPA) Murial Han conducted an unannounced visit to deliver the complaint investigation. LPA met with the Memory Care Director, Roxann King and explained the purpose of today's visit. Regarding allegation of- staff did not provide proper care to a resident, the reporting party stated that staff #1 (S1) observed resident #1(R1) was sleeping in a wet bed full of urine or with briefs above R1's knees because night shift staff #2 (S2) did not clean R1. As part of the investigation, LPA interviewed the director and facility staff members and conducted observation. LPA interviewed the director who stated that S1 is no longer working at the facility and the director acknowledged that a few months ago, S1 reported a resident was not being cleaned by the CNA (S2) on the previous shift (night shift). Subequently, the director went to observed R1 and witnessed the situation with R1 that was not as reported by S1 but the director provided one-to-one methe state’s words, verbatim · CDSS document, Jan 15, 2026 · control 14-AS-20251211155543
Oct 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 28, 2025Unsubstantiated
Allegation investigated: Residents are not provided care with activities of daily living Residents are not provided social interaction and participation in activities Resident are not provided appropriate foods that meet dietary restrictions Resident's incontinence care needs or not being met
On 1/28/2025, Licensing Program Analyst (LPA) Tobola arrived unannounced for the purpose of delivering complaint investigation findings and was greeted by Executive Director, Glen Goddard. LPA toured the facility, interviewed staff and residents, gathered facility records and made observations during the course of the investigation. Complaint alleges residents are not provided care with activities of daily living. Upon multiple tours of the facility, LPA did not observe any signs of resident needs not being met. Residents in the assisted living and memory care portions of the facility appeared to be in a comfortable manner. LPA conducted interviews with residents (R1, R2, R3) all of which found facility level of care and assistance with daily living to be adequate. Residents also stated that they utilize pendants to call staff in emergencies with no reports of concern. Lastly, upon interviews with staff (S1, S2, S4, & S5) LPA received contradicting information towards the allegation withe state’s words, verbatim · CDSS document, Jan 28, 2025 · control 14-AS-20241029161809
Nov 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 31, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 14, 2024Unfounded
Allegation investigated: - Resident sustained serious injuries from a fall - Resident not receiving nutritious meals from facility which made resident malnourished and weak
Based on investigation conducted by LPA Jeung of the Community Care Licensing Division of the CA Department of Social Services, these allegations are determined to be unfounded. This means that the allegations could not have happened and/or are without a reasonable basis. Client #1 resided independently in room 6K from 11/29/08 until 3/9/23, when she fell in her room. Client sustained serious injuries, but client attributed the fall to her house slippers. Resident was discharged from hospital on 3/15/23 to skilled nursing unit of facility--licensed by CA Dept. of Health Services. She has relocated permanently to the skilled nursing unit. According to executive director, there is one kitchen that provides meals for all residents in assisted living, memory care, and skilled nursing. A full-time registered dietician--qualified by formal training or experience--is responsible for the operation of the food service for the entire building. LPA obtained copies of the certification and job desthe state’s words, verbatim · CDSS document, Mar 14, 2024 · control 14-AS-20230522130802
Aug 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Sequoias San Francisco (the) licensed?
Yes — Sequoias San Francisco (the) is a licensed continuing-care retirement community in San Francisco (San Francisco County): California license #380500593, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 400 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 14, 2026, appears in the inspection record on this page.
Can Sequoias San Francisco (the) care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sequoias San Francisco (the) with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE 60 AND OLDER. SEVENTY MAY BE NONAMBULATORY; (18 IN ASSISTED LIVING, 19 IN DEMENTIA CARE AND THE REMAINING 33 NON-AMBULATORY ANYWHERE WITHIN THE FACILITY.) SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER.
How much does Sequoias San Francisco (the) cost?
California's public licensing record does not include Sequoias San Francisco (the)'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Francisco County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sequoias San Francisco (the) accept Medi-Cal or the Assisted Living Waiver?
Sequoias San Francisco (the) is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
352 of 400 beds occupied (88%) when the state visited on January 15, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sequoias San Francisco (the)?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 15 dated documents since 2021 for Sequoias San Francisco (the); 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 15, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Sequoias San Francisco (the)?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Sequoia Living, Inc., who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(415) 922-9700Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Sequoias San Francisco (the)? Claim this listing — free — add photos, activities, languages, and today’s availability.