Grossmont Gardens Senior Living

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Neglect/Lack of supervision resulting in hospitalization due to choking

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to conclude the complaint investigation regarding the above-mentioned allegation. LPA introduced herself and disclosed the purpose of the visit and met with Exeutive Director Chris Nealen and Associate Director Lynn Torino The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, the resident’s responsible party, and a review of resident records. On October 18, 2024 it was reported to Community Care Licensing(CCLD) that staff failed to provide appropriate supervision and dietary accommodations, resulting in a choking incident involving Resident #1 (R1). More specifically, the Reporting Party (RP), alleged that staff failed to follow R1’s prescribed mechanical soft diet and did not supervise them during meals. RP stated R1 choked during lunch on 07/01/2024, CPR was performed, and R1 was hospitalized with broken ribs. RP also reported prior concerns about inappropriatthe state’s words, verbatim · CDSS document, Nov 7, 2025 · control 08-AS-20241018163625

Allegation investigated: Staff are not ensuring that resident is administered their medication(s) as necessary Staff are not ensuring that resident gets fed Staff are forcing resident to stay in their room Staff are preventing residents from participating in private visitations Staff are not responding to Resident's Representative's requests for communication in a timely manner

Licensing Program Analyst LPA Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Chris Neale. On May 13, 2024, Community Care Licensing (CCL) received a complaint alleging staff are not ensuring that resident is administered their medication(s) as necessary, not ensuring that resident gets fed, are forcing resident to stay in their room, are preventing residents from participating in private visitation, sand are not responding to Resident's Representative's requests for communication about resident in a timely manner. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. (Continued on LIC9099) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 08-AS-20240513141945

Allegation investigated: Staff did not ensure resident's blood sugar was checked Staff retaliated against resident in care Staff did not treat resident with dignity and respect

Licensing Program Analyst LPA Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Chris Neale. On May 20, 2024, Community Care Licensing (CCL) received a complaint alleging that staff failed to provide appropriate care to Resident #1(R1), including not checking their blood sugar, retaliating against them after they filed a complaint, and treating them without dignity and respect. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. (Continued on LIC9099) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 08-AS-20240520104600

Allegation investigated: Staff did not seek medical attention for a resident in care.

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Lynn Torino, Assosiate Executive Director. On 10/02/2025, it was alleged that staff failed to seek medical attention for a resident in care. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, the resident’s responsible party, and a review of resident records. (Continued on LIC9099) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 27, 2025 · control 08-AS-20251003015815

Allegation investigated: Facility did not maintain hot water for residents

Licensing Program Analyst LPA Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Chris Neale. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, and records review. On January 11, 2024, it was alleged that the facility did not maintain hot water for residents. More specifically, reporting party (RP) reported that residents often did not receive showers due to a lack of hot water, an issue ongoing since November 2023. Continued on LIC 9099C Substantiatedthe state’s words, verbatim · CDSS document, Oct 17, 2025 · control 08-AS-20240111095638

Allegation investigated: Questionable Death Facility did not meet resident's hygiene needs

On 10/17/2025 at 9:45AM, Licensing Program Analysts (LPAs) J. Clancy-Czuleger meet virtually via Teams to deliver findings for the above allegations. LPA explained the purpose of the visit with Administrator Reginald Jones. During the course of investigation, the Department conducted interviews with staff, the residents’ family, and the reporting party. R1's medical records, Physicians report, Diet clarification order, health assessment, services plan, and nurses notes were collected On the allegation: Questionable Death Based on interviews and records review on 1/1/2024 R1 was observed to have missed breakfast and was found in his room on the floor by family around 11:00 am. Continued on LIC9099C... Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 17, 2025 · control 08-AS-20240102162224

Allegation investigated: Staff did not prevent resident from harassing another resident in care

Licensing Program Analyst (LPA) Ramin Hashemi conducted an unannounced visit to deliver findings regarding the above complaint allegation(s). LPA introduced themselves and disclosed the purpose of the visit to Lynn Torino, Assitant Executive Director. On 9/10/2025, it was alleged that staff did not prevent a resident from harassing another resident in care. The Department’s investigation consisted of an unannounced facility visit, review of facility and outside source records, interviews with facility staff, residents, outside sources, and LPA direct observations. Staff Interviews revealed that staff are aware of verbal conflicts between residents and have received reports directly from them. Staff said residents feel comfortable bringing up concerns. In one case involving physical contact, staff quickly separated the residents and moved them to different apartments. (Continued on Page 2 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 8, 2025 · control 08-AS-20250911081421

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff did not ensure medications were given as prescribed

Licensing Program Analyst (LPA), Natasha Persaud, contacted the facility via telephone, to conclude the complaint investigation regarding the above-mentioned allegation. LPA spoke with Executive Director, Reginald Jones. During the investigation, LPA briefly toured the facility, reviewed records, and interviewed staff, residents and outside sources. It was alleged staff did not ensure medications were given as prescribed. Outside Source (OS) reported Resident #1 (R1) has a medication order on file that indicated the medication be administered at 9am. However, staff are administering the medication 1-2 hours later. In the East Building of the facility, the second floor has one (1) medication technician for fifty (50) residents. For most medications, it is acceptable to take a dose up to 1-2 hours later. The facility dispensed the medications within a reasonable time frame. Residents received their prescribed medications. Medication Technician (med tech) explained, if assistance was needthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 08-AS-20250616152810

Allegation investigated: Staff did not respond to resident's call for assistance in a timely manner Licensee charged fees for services that were not listed in the admission agreement Licensee did not provide adequate food service Staff used resident's room as a passageway to another room in the facility

Licensing Program Analyst LPA Amy Rodgers conducted an unannounced visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Reginald Jones. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. On May 21, 2024, it was alleged that staff did not respond to the resident's call for assistance in a timely manner. More specifically, Resident #1 (R1) and other residents experienced long delays in staff response to call buttons. R1 cited an example of a resident waiting on the toilet for an hour. The department observed the facility’s new pendant system and interviewed multiple staff and residents. Staff acknowledged that the previous system had logging issues and that response times varied depending on urgency. (Contuned on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 30, 2025 · control 08-AS-20240521090426

Allegation investigated: Staff did not ensure that the resident's hygiene care needs were met at the facility Staff did not serve dinner to resident in care

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to initiate a complaint investigate and deliver findings. LPA was met by and granted entry into the facility by Administrator Lynn Torino, with whom the purpose of the visit was discussed. On August 21, 2025, the Community Care Licensing Division (CCLD) received a complaint alleging Resident #1(R1) does not receive assistance with shaving, and staff do not provide a meal upon return to the community. The investigation included staff and resident interviews, records review, and relevant documentation review. (Continued LIC9099) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 08-AS-20250821142904

Allegation investigated: Staff handles resident in a rough manner.

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to further investigate and deliver findings for a complaint investigation. LPA was met by and granted entry into the facility by Adminstrator Lynn Torino, with whom the purpose of the visit was discussed. On July 15, 2025, Community Care Licensing (CCL) received an allegation that a staff member handled residents in a rough manner. More specifically, it was alleged that Staff #1 (S1) handled Resident #1 (R1) roughly while changing bedding with the resident still in bed. The investigation included department observations, interviews with staff and residents. (Continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 08-AS-20250715134301

Allegation investigated: Staff did not assist resident with incontinence care Staff did not assist resident with showers

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to initiate a complaint investigate and deliver findings. LPA was met by and granted entry into the facility by Administrator Lynn Torino, with whom the purpose of the visit was discussed. On January 30, 2025, the Community Care Licensing Division (CCLD) received a complaint alleging that staff failed to assist Resident #1 (R1) with incontinence care and showers. The investigation included staff and resident interviews, records review, and relevant documentation review. (Continued on LIC 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 08-AS-20250130141917

Allegation investigated: Facility staff failed to safeguard clients personal belongings

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced complaint visit to initiate a complaint investigation on the above-mentioned allegations. LPA met Executive Director (ED), Reggie Jones and discussed the purpose of the visit. According to the allegation on July 25, 2025, the facility did not return Resident #1's (R1's) belongings upon move out. Interviews with ED Jones and a review of documents state that on June 7, 2025, R1 removed all items from the facility, including personal belongings from the unit and community storage. The move-out acknowledgment form was signed by R1. R1’s family member confirmed that all belongings were removed during the move-out process and placed in an off-site storage unit. Based on interviews, and records review there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegations are unsubstantiated. An exit interview was conducted with ED Joner, to whom a copy of this report was provided. Unsubstantithe state’s words, verbatim · CDSS document, Aug 18, 2025 · control 08-AS-20250715162940

Allegation investigated: Staff not following resident’s dietary needs.

Licensing Program Analyst (LPA), Amy Rodgers, conducted an unannounced inspection visit to initiate a complaint investigation. LPA was met by, granted entry into the facility and discussed the visit with Executive Director, Reginald Jones. On August 11, 2025 Community Care Licensing (CCL) received a allegation that the staff were not following the resident’s dietary needs. More specifically, resident #1(R1) has elevated blood sugar levels due to the facility not providing a specific diet. The investigation included a review of resident records, including physician reports and care plans, interviews with facility staff, and observations of meal service. The facility is required to provide meals that meet the nutritional needs of residents and accommodate prescribed dietary modifications. The facility is also required to provide necessary care and supervision to meet residents’ needs, including dietary needs. (continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 18, 2025 · control 08-AS-20250811101732

Allegation investigated: Staff over-medicated resident

Licensing Program Analyst (LPA), Amy Rodgers, conducted an unannounced inspection visit to initiate a complaint investigation. LPA was met by, granted entry into the facility and discussed the visit with by Health Services Director Lynn Torino and Health Services Director Stacy Tinoko. On July 25, 2025, it was reported to the Department that staff was over-medciated a resident. During today's visit, LPA A. Rodgers, reviewed records and interviewed staff which revealed the resident in question does not reside in the Grossmont Gardens Senior Living. Based on information obtained during the investigation the allegation is false, could not have happened and/or is without reasonable basis. An exit interview was conducted with Health Services Director Lynn Torino, to whom a copy of this report, along with Licensee/Appeal Rights, was provided to them at the conclusion of the visit. Their signature on this form acknowledges the receipt of these rights. Unfoundedthe state’s words, verbatim · CDSS document, Jul 31, 2025 · control 08-AS-20250725114159

Allegation investigated: Staff do not administer resident's medication as prescribed.

Licensing Program Analyst (LPA), Amy Rodgers, conducted an unannounced inspection visit to initiate a complaint investigation. LPA was met by, granted entry into the facility and discussed the visit with by Health Services Director Lynn Torino and Health Services Director Stacy Tinoko. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff, and residents. It was alleged staff do not administer resident #1(R1) medication as prescribed. [See LIC 811 Confidential Names List for a description of select person identifiers used in this report.] (Continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 31, 2025 · control 08-AS-20250722083402

Allegation investigated: Staff did not keep the facility free from odors Staff did not keep the facility clean and sanitary

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the complaint investigation regarding the above-mentioned allegations. LPA met with Health Services Director, Stacy Tinoco. During the investigation, the facility was briefly tourede, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged that staff did not keep the facility free from odors. It was reported there were devices on the walls that continually emit very strong, toxic chemical sprays throughout the lobby of the main administration building. On 05/07/25, LPA observed a small device affixed to the wall but there was no fragrance being emitted. The Executive Director’s (ED) interview confirmed the facility was contracted with a professional company that monitored the device. The devices were small diffusers that emit an oil-based fragrance, nothing toxic. The ED stated they discontinued the use of the diffuser on 04/30/25 due to one residentthe state’s words, verbatim · CDSS document, Jul 7, 2025 · control 08-AS-20250430130239

Allegation investigated: Staff are not allowing resident to choose their own physician

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit to conclude the investigation regarding the above mentioned allegations. LPA met with Executive Director, Reginald Jones. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff, residents, and outside sources. It was alleged staff are not allowing Resident #1 (R1) to choose their own physician. Outside source #1 (OS1) reported R1’s Primary Care Physician was no longer allowed to treat R1. R1 was placed on hospice services and the PCP was no longer treating R1, due to hospice agency using their own physician. R1 has a diagnosis of a Major Neurocognitive Disorder but was involved with decision making. R1’s Power of Attorney (POA) agreed to hospice services as they were told it would be extra help for R1. The POA’s interview confirmed not having knowledge that when a resident was placed on hospice, they no longer retain their PCP. Once POA was made awarthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 08-AS-20250530094445

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff unlawfully evicted a resident

Licensing Program Analyst (LPA), Natasha Persaud conducted an unannounced visit regarding the allegation mentioned above. LPA met with Health Services Director, Stacy Tinoco. During the investigation, records were reviewed and interviews conducted with staff and outside sources. It was alleged staff unlawfully evicted Resident #1 (R1). It was reported R1 went to the hospital and was ready for discharge, but the facility staff did not allow R1 to return. R1’s Physician’s Report dated 09/16/24 indicated R1 had a diagnosis of a Major Neurocognitive Disorder and required assistance with bathing, dressing/grooming, toileting, and medication management. R1’s Service Plan dated 02/20/25 reflected R1 frequently resists care. R1 went to the hospital on 04/02/25 via ambulance from the facility due to increased agitation and several cases of R1 hurting caregivers. A review of facility records indicated the Executive Director (ED) communicated with R1’s responsible party regarding R1 requiring a hthe state’s words, verbatim · CDSS document, Apr 15, 2025 · control 08-AS-20250407152901

Allegation investigated: Facility did not follow infection control guidelines

Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to conclude a complaint investigation. LPA identified herself and discussed the allegations mentioned above with Health Service Director, Stephanie Scudder and Executive Director, Reginald Jones. During the investigation, LPA briefly toured the facility, requested records, interviewed staff, residents, and outside sources. It was alleged facility did not follow infection control guidelines. On 02/11/25, the facility had a Norovirus outbreak with fourteen (14) cases. The facility continued to have an outbreak with positive cases thru 02/16/25. During the duration of the outbreak the facility did not follow infection control guidelines. Facility activities and dining continued amongst residents. A review of facility correspondences indicated the facility notified San Diego Epidemiology on 02/14/25, which was three (3) days after the outbreak. Continued on an LIC 9099C. Substantiatedthe state’s words, verbatim · CDSS document, Mar 13, 2025 · control 08-AS-20250218121152

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staffing is not sufficient to meet resident's care needs

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit to deliver findings on the above allegation. LPA met with Executive Director Reggie Jones and we discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegation. The investigation consisted of LPA observation, records review and interviews with facility staff, residents and outside sources. It was alleged that staffing was not sufficient to meet resident's care needs. It was reported that their were not enough staff on the fourth floor to meet all of the residents’ care needs. It was also reported that during the afternoon and night shifts, their are only two staff members to care for approximately 40 residents. LPA reviewed facility staffing records and resident logs for the month of April 2024 through July 2024. The records indicated that staffing levels consistently met the requirements set forth by regulatory standards and intthe state’s words, verbatim · CDSS document, Aug 28, 2024 · control 08-AS-20240724163501

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Unlawful eviction

Licensing Program Analyst (LPA), Natasha Persaud conducted a complaint investigation visit regarding the above mentioned allegation. LPA met with Executive Director, Reginald Jones. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff, and outside sources. It was alleged the facility unlawfully evicted Resident #1 (R1). On 12/27/23, R1 fell and was transported to the hospital. The hospital discharged R1 on 12/27/23 and sent R1 back to the facility via transport. When R1 arrived back at the facility the same day, the facility denied their return. The facility told transport they would not be accepting R1 back and told transport to take R1 back to the hospital, which they did. Outside source interviews confirmed the Executive Director declined the return again on 12/28/23, and R1 remained at the hospital. Continued on an LIC 9099C. Substantiatedthe state’s words, verbatim · CDSS document, Jan 5, 2024 · control 08-AS-20231229124840

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Medications not given as prescibed

Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to commence a complaint investigation. LPA identified herself and discussed the allegation mentioned above with Assistant Administrator, Lane Hermosillo and Executive Director, Reginald Jones. During today’s visit, the facility was briefly toured, records reviewed, and interviews with staff, resident, and outside sources. It was alleged medications were not given as prescribed. It was reported Resident # 1 (R1) was over medicated by being provided additional medications not prescribed. R1 was admitted to the facility on 11/18/23 and taken to the hospital on 11/25/23 for an altered mental state from being overmedicated. R1’s Physician Report dated 11/14/23 indicated R1 required assistance with medication management, which was being provided by the facility. A review of R1’s records indicated the medications provided to R1 were prescribed by the physician. Outside source interviews revealed that R1’s primary cthe state’s words, verbatim · CDSS document, Dec 5, 2023 · control 08-AS-20231130145142

Allegation investigated: Licensee did not protect resident from financial abuse Licensee attempted to financially abuse resident

Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to continue an investigation on the above complaint allegations. LPA identified herself and discussed the purpose of the visit with Executive Director Reggie Jones. On August 31, 2023, Community Care Licensing (CCL) received a complaint alleging licensee did not protect Resident 1 (R1) from financial abuse and licensee attempted to financially abuse R1. During the investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. Based on R1’s Physician’s Report dated June 27, 2023, R1 does not have a mental impairment, is able to follow instructions, is able to communicate need, can administer own medication and is able to leave facility unassisted. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2023 · control 08-AS-20230831161818

Allegation investigated: Facility billed resident for services not rendered

Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to commence a complaint investigation. LPA identified herself and discussed the allegation mentioned above with Executive Director, Reggie Green. During today's visit, LPA requested records, and interviewed staff and residents. It was alleged the facility billed Resident #1 (R1) for services not rendered. It was reported that R1 was in the hospital and absent from the community from 07/10/23 thru 07/31/23, and charged for services, while absent from the community. R1's Admission Agreement dated 01/01/2021 reflected section nine (9) - Absence From Community. That section, Absence From Community, indicated the resident will be charged and are responsible for paying the full Monthly Service Rate for the first fourteen (14) days of your absence. The section further indicated after the fourteenth (14th) day you will be charged and responsible for paying the Core Service Rate for the remaining days until you returthe state’s words, verbatim · CDSS document, Sep 15, 2023 · control 08-AS-20230907143241