Say You're Home is a residential care home for the elderly (RCFE) in La Mesa, San Diego County, California — state license #374604456, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 12, 2026 — published below in full, verbatim and unscored.

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Say You're Home

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Residential care home for the elderly (RCFE) · Small home, 6 residents · La Mesa, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #374604456, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
5971 Lake Murray Blvd. · La Mesa, San Diego County
Phone
(619) 466-6993
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careApproved for 3 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
THE FACILITY IS LICENSED TO SERVE SIX (6) RESIDENTS; AGES 60 AND ABOVE; ALL OF WHOM MAY BE NON-AMBULATORY; APPROVED FOR ONE (1) BEDRIDDEN RESIDENT TO BE HOUSED IN BEDROOM #4; APPROVED HOSPICE WAIVER FOR THREE (3) RESIDENTS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated May 12, 2026.

Most recent state visit
May 12, 2026
Occupancy at the January 14, 2026 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated July 17, 2023 to January 14, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 12, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 14, 2026Complaint investigation reportSubstantiated

Allegation investigated: licensee did not ensure staff were associated to facility

Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to investigate and deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to licensee LIsa Sayre. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff and records review. On January 13, 2026, Community Care Licensing Division (CCLD) received a complaint alleging Licensee did not ensure staff were associated with the facility. It was discovered through Department interviews with staff as well as records reviews Staff #1 (S1) is currently employed at the facility. Review of the Department’s background clearance database revealed S1 was not associated to the facility and did not have a background clearance. Based on relevant interviews and records review, the preponderance of evidence has been met that alleged violation occurred and are therefore substantiated. Deficiencies are cited per Californthe state’s words, verbatim · CDSS document, Jan 14, 2026 · control 08-AS-20260113145416
20252 state visits · 2 documents
Sep 15, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are going through resident's personal property without permission.

Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced visit to deliver a finding regarding the above prior complaint allegations. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Administrator Lisa Sayre. CCLD’s investigation involved unannounced facility visits, welfare checks, and review of facility care and medical records. The Department also interviewed relevant staff, clients, and outside sources. On 9/25/23, it was alleged that facility staff are going through residents' personal property without permission. (Continued on LIC9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 15, 2025 · control 08-AS-20230925092401
Apr 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Apr 24, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints3typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262212025220202411020232202022220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (619) 466-6993

Is Say You're Home licensed?

Yes — Say You're Home is a licensed residential care home for the elderly (RCFE) in La Mesa (San Diego County): California license #374604456, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 12, 2026, appears in the inspection record on this page.

Can Say You're Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Say You're Home with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordTHE FACILITY IS LICENSED TO SERVE SIX (6) RESIDENTS; AGES 60 AND ABOVE; ALL OF WHOM MAY BE NON-AMBULATORY; APPROVED FOR ONE (1) BEDRIDDEN RESIDENT TO BE HOUSED IN BEDROOM #4; APPROVED HOSPICE WAIVER FOR THREE (3) RESIDENTS.

How much does Say You're Home cost?

California's public licensing record does not include Say You're Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Say You're Home accept Medi-Cal or the Assisted Living Waiver?

Say You're Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on January 14, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Say You're Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2022 for Say You're Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 14, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedlicensee did not ensure staff were associated to facility
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Amy Rodgers conducted an unannounced visit to investigate and deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to licensee LIsa Sayre. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff and records review. On January 13, 2026, Community Care Licensing Division (CCLD) received a complaint alleging Licensee did not ensure staff were associated with the facility. It was discovered through Department interviews with staff as well as records reviews Staff #1 (S1) is currently employed at the facility. Review of the Department’s background clearance database revealed S1 was not associated to the facility and did not have a background clearance. Based on relevant interviews and records review, the preponderance of evidence has been met that alleged violation occurred and are therefore substantiated. Deficiencies are cited per CalifornCDSS inspection report, January 14, 2026 · control 08-AS-20260113145416

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are going through resident's personal property without permission.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced visit to deliver a finding regarding the above prior complaint allegations. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Administrator Lisa Sayre. CCLD’s investigation involved unannounced facility visits, welfare checks, and review of facility care and medical records. The Department also interviewed relevant staff, clients, and outside sources. On 9/25/23, it was alleged that facility staff are going through residents' personal property without permission. (Continued on LIC9099C) UnsubstantiatedCDSS inspection report, September 15, 2025 · control 08-AS-20230925092401

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff neglect resulted in resident injury Staff verbally intimidated resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to deliver findings in the above complaint allegations. LPA identified herself and discussed the purpose of the visit with Caregiver Gabriela Macias. Administrator joined by telephone. On June 21, 2023, Community Care Licensing (CCL) received a complaint alleging staff neglect resulted in resident injury and staff verbally intimidated resident. During investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. Based on Resident 1 (R1) Physician’s Report dated February 8, 2023, R1 has a history of skin breakdown and can communicate needs. According to allegations, Staff 1 (S1) stepped on R1’s foot causing injury. Records collected revealed that R1 is receiving wound care to foot. Records also revealed that R1 had such wound open greater than six months due to trauma to fall. UnsubstantiatedCDSS inspection report, July 17, 2023 · control 08-AS-20230621104010

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(619) 466-6993
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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