Poway Elder Care is a residential care home for the elderly (RCFE) in Poway, San Diego County, California — state license #374604485, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 13, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 12 documents. The most recent is a facility evaluation report, dated November 13, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated August 29, 2024 to March 18, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Nov 13, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 18, 2025Unsubstantiated
Allegation investigated: Licensee did not give resident nutritional supplement as prescribed.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Victor Loera. LPA then met and discussed the purpose of the visit with Co-Administrator Nikita “Nikky” Mundhada, who arrived shortly after. The Complainant alleged that Licensee did not give Resident #1 (R1) their nutritional supplement as prescribed. CCLD’s investigation involved a welfare check on R1, multiple unannounced facility visits/tours, and interviews of relevant facility staff, residents, and outside sources. The Department also reviewed pertinent facility care records, outside medical records, and E-mail correspondence regarding R1’s care. [CONTINUED ON LIC 9099-C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 08-AS-20250213114415
Mar 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 4, 2024Unsubstantiated
Allegation investigated: Licensee does not ensure that staff are adequately trained.
Licensing Program Manager (LPM) Lizzette Tellez, and Licensing Program Analysts (LPAs) Juliana Barfield and David Roman, conducted an unannounced visit to follow-up and deliver findings on the above-mentioned allegation. LPM and LPAs were welcomed by, identified themselves to, and discussed the purpose of the visit with Staff Gilbert Covarrubias Flores. Administrator Nikita Mundhada shortly after joined the LPM and LPAs for the visit. It was alleged that Licensee does not ensure that staff are adequately trained. The Department's investigation consisted of review of pertinent records, interviews with staff, residents, and outside sources, and a tour of the facility. Investigation revealed that Resident #1 (R1), a resident with major neurocognitive disorder, resides at the facility. R1 is diagnosed with a medical condition for which blood sugar monitoring is needed. Review of R1's records and interviews revealed R1 is able to communicate their needs. Interviews with staff, outside sourcthe state’s words, verbatim · CDSS document, Dec 4, 2024 · control 08-AS-20240906160613
Dec 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 29, 2024Substantiated
Allegation investigated: - Facility did not follow fire clearance - Facility staff locked resident in their room - Licensee does not ensure facility fridge is in good condition
Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced complaint visit to deliver findings for a complaint investigation. While at the facility LPA delivered findings regarding the above-mentioned allegations. LPA identified herself and was granted entry by Administrator Nikita Mundhada. LPA stated the purpose of the visit and reviewed the findings of the complaint with Administrator Mundhada. The Department’s investigation consisted of interviews with staff and residents, records review of relevant documents pertinent to this investigation, and LPA observations. On August 20, 2024, it was alleged that the facility did not follow their fire clearance, the facility staff locked resident in their room, and licensee did not ensure that the facility refrigerator was in good condition. It was specifically alleged that the facility did not follow their fire clearance. LPA observations, and staff and Administrator interviews confirmed that the passcode locks in hallways, that lthe state’s words, verbatim · CDSS document, Aug 29, 2024 · control 08-AS-20240820083232
Dec 12, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Poway Elder Care licensed?
Yes — Poway Elder Care is a licensed residential care home for the elderly (RCFE) in Poway (San Diego County): California license #374604485, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated November 13, 2025, appears in the inspection record on this page.
Can Poway Elder Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Poway Elder Care with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 6 AND OVER. 6 NON-AMBULATORY, IF WHICH 1 MAY BE BEDRIDDEN. BDRM #4 APPROVED FOR BEDRIDDEN.
How much does Poway Elder Care cost?
California's public licensing record does not include Poway Elder Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Poway Elder Care accept Medi-Cal or the Assisted Living Waiver?
Poway Elder Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on March 18, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Poway Elder Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 12 dated documents since 2021 for Poway Elder Care; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 18, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(419) 377-9822Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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