South Pacific Villa is a residential care home for the elderly (RCFE) in Encinitas, San Diego County, California — state license #374604478, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 21, 2026 — published below in full, verbatim and unscored.

See an error in this summary? Report it — free →

2 homes in view

South Pacific Villa

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · Encinitas, CA · San Diego County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #374604478, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
543 Guidero Way · Encinitas, San Diego County
Phone
(916) 768-6948
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careApproved for 2 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

See an error in these clearances? Report it — free →

What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY, OF WHICH TWO (2) MAY BE BEDRIDDEN. BEDROOMS #3 & #6 ARE APPROVED FOR BEDRIDDEN. APPROVED HOSPICE WAIVER FOR SIX (6).State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 13 times and filed 10 documents. The most recent is a complaint investigation report, dated February 21, 2026.

Most recent state visit
February 21, 2026
Occupancy at the September 25, 2024 visit
6 of 6 beds

The state's published file for this home includes 5 documents with transcribed findings, dated April 25, 2024 to September 25, 2024. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 10 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 21, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Dec 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 6 documents
Dec 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff pushed resident. Staff yelled at resident. Staff administered medication to resident that was not prescribed. Staff forced resident to stand up. Staff did not follow food service requirements Staff broke resident’s hearing aid. Staff slept while on duty. Staff are unable to communicate with residents due to language barrier.

Licensing Program Analyst (LPA) Tiffany Holmes conducted an unannounced subsequent visit to deliver findings regarding the above complaint allegations. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Angelina Escobar, Staff. LPA conducted the initial investigation visit on August 24, 2023, and was able to interview clients, facility staff, and outside sources. LPA also reviewed records and conducted a physical inspection of the facility. It was alleged that staff pushed resident. Interviews revealed the staff are gentle with the residents. Interviews revealed that the staff assist the residents with showering and toileting. Interviews with staff revealed they are not rough with the residents and they have not pushed any of the residents. Staff denied the allegation. [CONTINUED ON LIC 9099-C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2024 · control 08-AS-20230818110847
Apr 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: -Licensee did not follow hospice care plan for resident(s). -Licensee did not give resident a medication as prescribed. -Licensee did not serve resident(s) food that was presentable.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver findings regarding the above prior complaint allegations. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee did not follow the hospice care plans for Resident #1 (R1) and Resident #2 (R2), because facility staff did not comply with hospice instructions to transfer R1 and R2 from wheelchair to recliner during portions of the day (to alleviate pressure on skin and prevent breakdown) and to elevate R2’s legs (to prevent edema/swelling). It was also alleged that Licensee did not give R1 their eye drop medication as it was prescribed, and that Licensee did not serve resident(s) food which was presentable. CCLD’s investigation involved unannounced facility tours / welfare checks. LPA also reviewed pertinent facility and hospice care records, and interviewed relevant staff, residents, and outside sothe state’s words, verbatim · CDSS document, Apr 25, 2024 · control 08-AS-20220701160009
Apr 25, 2024Complaint investigation reportSubstantiated

Allegation investigated: Licensee centrally stored an expired resident medication.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee maintained in its locked central storage (where it keeps medications which are intended to be given to residents) a medication which was beyond its expiration date. CCLD’s investigation involved unannounced facility tours / welfare checks. LPA also reviewed pertinent care records and interviewed relevant staff, residents, and outside sources. [CONTINUED ON LIC 9099-C] Substantiatedthe state’s words, verbatim · CDSS document, Apr 25, 2024 · control 08-AS-20220701160009
Apr 25, 2024Complaint investigation reportSubstantiated

Allegation investigated: Licensee retaliated against a resident.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee retaliated against a resident, after CCLD had commenced investigating a separate Complaint which preceded this one. CCLD’s investigation involved an unannounced facility tour / welfare check, review of relevant third-party records, and interviews of pertinent facility staff and outside sources. Under regulations, residents of privately-operated RCFE’s have the right to be free from “interference, coercion, discrimination, and retaliation in exercising their rights,” rights of which include “confidentially registering complaints” with the Department. [CONTINUED ON LIC 9099-C] Substantiatedthe state’s words, verbatim · CDSS document, Apr 25, 2024 · control 08-AS-20220722110605
Apr 25, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee pursued resident eviction for invalid reason.

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee served an eviction letter regarding Resident #1 (R1), and that the reason for the eviction was invalid. CCLD’s investigation involved an unannounced facility tour / welfare check, review of relevant facility and third-party records, and interviews of pertinent facility staff and outside sources. Interview of facility manager and outside sources, and records reviewed, aligned to show: Licensee met with R1’s responsible person (RP) on 07/19/2022 for a care conference meeting, during which Licensee personally served RP with an eviction letter titled, “30 Days Notice.” [CONTINUED ON LIC 9099-C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 25, 2024 · control 08-AS-20220722110605
20231 state visit · 1 document
Dec 8, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 0
Type B citations2typical 0
Substantiated complaints5typical 0
Total complaints4typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025110202436220231102021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$4,000$6,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →

What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (916) 768-6948

Is South Pacific Villa licensed?

Yes — South Pacific Villa is a licensed residential care home for the elderly (RCFE) in Encinitas (San Diego County): California license #374604478, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 21, 2026, appears in the inspection record on this page.

Can South Pacific Villa care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists South Pacific Villa with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) NON-AMBULATORY, OF WHICH TWO (2) MAY BE BEDRIDDEN. BEDROOMS #3 & #6 ARE APPROVED FOR BEDRIDDEN. APPROVED HOSPICE WAIVER FOR SIX (6).

How much does South Pacific Villa cost?

California's public licensing record does not include South Pacific Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does South Pacific Villa accept Medi-Cal or the Assisted Living Waiver?

South Pacific Villa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on September 25, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for South Pacific Villa?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 10 dated documents since 2021 for South Pacific Villa; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 25, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff pushed resident. Staff yelled at resident. Staff administered medication to resident that was not prescribed. Staff forced resident to stand up. Staff did not follow food service requirements Staff broke resident’s hearing aid. Staff slept while on duty. Staff are unable to communicate with residents due to language barrier.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Tiffany Holmes conducted an unannounced subsequent visit to deliver findings regarding the above complaint allegations. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Angelina Escobar, Staff. LPA conducted the initial investigation visit on August 24, 2023, and was able to interview clients, facility staff, and outside sources. LPA also reviewed records and conducted a physical inspection of the facility. It was alleged that staff pushed resident. Interviews revealed the staff are gentle with the residents. Interviews revealed that the staff assist the residents with showering and toileting. Interviews with staff revealed they are not rough with the residents and they have not pushed any of the residents. Staff denied the allegation. [CONTINUED ON LIC 9099-C] UnsubstantiatedCDSS inspection report, September 25, 2024 · control 08-AS-20230818110847
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed-Licensee did not follow hospice care plan for resident(s). -Licensee did not give resident a medication as prescribed. -Licensee did not serve resident(s) food that was presentable.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver findings regarding the above prior complaint allegations. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee did not follow the hospice care plans for Resident #1 (R1) and Resident #2 (R2), because facility staff did not comply with hospice instructions to transfer R1 and R2 from wheelchair to recliner during portions of the day (to alleviate pressure on skin and prevent breakdown) and to elevate R2’s legs (to prevent edema/swelling). It was also alleged that Licensee did not give R1 their eye drop medication as it was prescribed, and that Licensee did not serve resident(s) food which was presentable. CCLD’s investigation involved unannounced facility tours / welfare checks. LPA also reviewed pertinent facility and hospice care records, and interviewed relevant staff, residents, and outside soCDSS inspection report, April 25, 2024 · control 08-AS-20220701160009
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee centrally stored an expired resident medication.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee maintained in its locked central storage (where it keeps medications which are intended to be given to residents) a medication which was beyond its expiration date. CCLD’s investigation involved unannounced facility tours / welfare checks. LPA also reviewed pertinent care records and interviewed relevant staff, residents, and outside sources. [CONTINUED ON LIC 9099-C] SubstantiatedCDSS inspection report, April 25, 2024 · control 08-AS-20220701160009
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee retaliated against a resident.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee retaliated against a resident, after CCLD had commenced investigating a separate Complaint which preceded this one. CCLD’s investigation involved an unannounced facility tour / welfare check, review of relevant third-party records, and interviews of pertinent facility staff and outside sources. Under regulations, residents of privately-operated RCFE’s have the right to be free from “interference, coercion, discrimination, and retaliation in exercising their rights,” rights of which include “confidentially registering complaints” with the Department. [CONTINUED ON LIC 9099-C] SubstantiatedCDSS inspection report, April 25, 2024 · control 08-AS-20220722110605
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee pursued resident eviction for invalid reason.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Caregiver Alfred Riosa. The Complainant alleged that Licensee served an eviction letter regarding Resident #1 (R1), and that the reason for the eviction was invalid. CCLD’s investigation involved an unannounced facility tour / welfare check, review of relevant facility and third-party records, and interviews of pertinent facility staff and outside sources. Interview of facility manager and outside sources, and records reviewed, aligned to show: Licensee met with R1’s responsible person (RP) on 07/19/2022 for a care conference meeting, during which Licensee personally served RP with an eviction letter titled, “30 Days Notice.” [CONTINUED ON LIC 9099-C] UnsubstantiatedCDSS inspection report, April 25, 2024 · control 08-AS-20220722110605

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 768-6948
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

Do you run South Pacific Villa? Claim this listing — free — add photos, activities, languages, and today’s availability.