Activcare At Rolling Hills Ranch is a residential care home for the elderly (RCFE) in Chula Vista, San Diego County, California — state license #374603431, licensed for 80 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 19 times and filed 17 documents. The most recent is a facility evaluation report, dated May 20, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated June 2, 2023 to February 21, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 21, 2026Substantiated
Allegation investigated: Neglect to resident resulting in unexplained serious injury
Licensing Program Analyst (LPA) Sarah Hurt conducted an unannounced facility visit to deliver findings on a complaint investigation. LPA Hurt met with Executive Director Bonghabih, Shey, Smith, and Facility Gereontoligist/ Family Counselor Sophia Anguiano, and explained the purpose of today’s visit. Regarding the allegation Neglect to resident resulting in unexplained serious injury. Resident 1 sustained an unexplained serious injury while in care. The Department reviewed facility records, medical documentation, and conducted multiple staff and resident interviews. Records reflect that on 03/02/2022, Resident 1 was being assisted by a caregiver during a transfer from bed to wheelchair when she sustained a laceration to her left leg. Medical records confirm the injury required 16 staples for closure at Sharp Chula Vista Hospital. The investigation revealed that the facility-provided wheelchair had an exposed sharp metal rod protruding from the torn seat, which likely caused the laceratithe state’s words, verbatim · CDSS document, Feb 21, 2026 · control 08-AS-20220322083246
Feb 13, 2026Substantiated
Allegation investigated: Lack of supervision, resulting in multiple falls
Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced visit to deliver investigative findings. Upon arrival, LPA was greeted by Program Director, Karen Pultorak, to whom LPA identified herself and explained the purpose of the visit. Investigation Overview Community Care Licensing (CCL) initiated an investigation in response to a complaint received on July 25, 2025, alleging that lack of supervision resulted in R1 having multiple falls resulting in serious bodily injury. Specifically, it was alleged that R1 experienced multiple falls (three (3)) that resulted in serious bodily injuries requiring hospitalization. A Confidential Names List (LIC 811) was provided to facility staff to identify R1. (continue at LIC9099C) Substantiatedthe state’s words, verbatim · CDSS document, Feb 13, 2026 · control 08-AS-20250725155959
Oct 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 19, 2024Unsubstantiated
Allegation investigated: Staff are forcing residents to wake from sleeping Staff are forcing residents to get out of bed Staff are forcing residents to leave their rooms
Licensing Program Analyst (LPA) Alyssa Ramirez conducted an unannounced complaint visit to deliver findings on the above allegations. LPA met with Executive Director Bonghabih Smithand discussed the purpose of the visit and elements of the complaint. Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of records review, LPA observations, interviews with facility staff, clients and outside agency. It was reported to CCL that facility staff are forcing residents to wake from sleeping, staff are forcing residents to get out of bed and staff are forcing residents to leave their rooms. Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 19, 2024 · control 08-AS-20240305121348
Jun 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 20, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 6, 2023Unsubstantiated
Allegation investigated: A lack of supervision resulted in a resident sustaining a fracture while in care
Licensing Program Analyst Becky Kennedy concluded the investigation which began on 3/16/2021. LPA Kennedy made an unannounced visit to the above facility today and was greeted by Karen Pultorak, Program Director. LPA advised Program DSirector Pultorak of the reason for today's visit and delivered the investigation findings on the above allegation. Investigation consisted of interviews with residents, staff, outside sources, record review, and tour of the interior and exterior facility. It was alleged that a lack of supervision resulted Resident 1 (R1) falling and sustaining a fracture. Investigation revealed, through records review, interviews with facility and hospital staff, and R1, that R1 was found on their bedroom floor on 12-31-20. R1 sustained a femoral neck fracture. Prior to the 12-31-20 incident, falling was concern for R1. Although R1 was able to get from their bed to the bathroom with the aid of a walker, to insure R1’s safety, R1 was supposed to use the call button so carethe state’s words, verbatim · CDSS document, Nov 6, 2023 · control 08-AS-20210104092711
Oct 27, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Activcare At Rolling Hills Ranch licensed?
Yes — Activcare At Rolling Hills Ranch is a licensed residential care home for the elderly (RCFE) in Chula Vista (San Diego County): California license #374603431, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 80 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 20, 2026, appears in the inspection record on this page.
Can Activcare At Rolling Hills Ranch care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Activcare At Rolling Hills Ranch with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES EIGHTY (80) NON-AMBULATORY RESIDENTS; AGES 60 AND ABOVE; FIFTEEN (15) OF WHOM MAY BE BEDRIDDEN; HOSPICE WAIVER APPROVED FOR TWENTY (20) RESIDENTS.
How much does Activcare At Rolling Hills Ranch cost?
California's public licensing record does not include Activcare At Rolling Hills Ranch's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Activcare At Rolling Hills Ranch accept Medi-Cal or the Assisted Living Waiver?
Activcare At Rolling Hills Ranch is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
52 of 80 beds occupied (65%) when the state visited on February 21, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Activcare At Rolling Hills Ranch?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 17 dated documents since 2021 for Activcare At Rolling Hills Ranch; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 21, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(619) 482-8000Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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