Illustration — no photo of this home on file yet

Ivy Park at Bonita

Large community·Licensed for 96·Chula Vista, California

Licensed since 2024Licence #374604757
  • Care approvals on fileWheelchair · Dementia · Hospice · BedriddenState licensing record · September 27, 2026
  • Estimated starting rate$4,850 a monthCovelight estimate · likely $3,750–$6,150
  • Home sizeLicensed for 96Large care community · a licensed care home (RCFE)
  • Room at the last state visit66 of 96 beds occupiedJanuary 15, 2026 · not a current opening
  • Ways to payAsk the homeMedi-Cal ALW participation not on file
  • Last state visitJuly 27, 2026CDSS inspection record

Ivy Park at Bonita is a large care community in Chula Vista — a licensed residential care facility for the elderly (RCFE), the licence category behind “assisted living” and “board and care.” It is licensed for 96 residents since 2024.

Built from CDSS public records · September 27, 2026. Every fact below names its source and date.

Quick answers and the state record

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Ivy Park at Bonita

Is Ivy Park at Bonita licensed?

The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.

How many residents is Ivy Park at Bonita licensed for?

96 residents — a large community, per CDSS records as of September 27, 2026.

Has Ivy Park at Bonita been cited?

0 Type A and 3 Type B citations since 2024, per CDSS records as of September 27, 2026. Those records count 12 state visits over the same years.

Is Ivy Park at Bonita still open?

This license was on the CDSS roster as of September 28, 2026.

What does Ivy Park at Bonita cost?

$4,850 a month to start is a Covelight estimate, likely $3,750–$6,150. This home’s own rate is not on file. Ask: “What is the all-in monthly rate, and what would push it higher?”

Covelight’s estimate starts from the rates 18 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

Among 6 other homes of a similar licensed size in Chula Vista that publish a starting rate, the middle half runs $3,295 to $3,910 a month, and the middle figure is $3,760 (n = 6 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Ivy Park at Bonita take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Transformer Opco Ll;Oakmont Management Group LLC, per CDSS records as of September 27, 2026. See the homes licensed to Oakmont Management Group LLC — at least 56 on the state roster.

Is there a hospital nearby?

Scripps Mercy Hospital Chula Vista is 2.1 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Ivy Park at Bonita keep a resident on hospice?

Hospice care is approved on this license, per CDSS records as of September 27, 2026.

Ivy Park at Bonita license and inspection record

  • Name on the license: “IVY PARK AT BONITA”, per the CDSS roster as of May 25, 2025.
  • License #374604757. The state lists this license as “Licensed,” per CDSS records as of September 27, 2026.
  • Licensed for 96 residents — a large community, per CDSS records as of September 27, 2026.
  • Licensed to Transformer Opco Ll;Oakmont Management Group LLC, per CDSS records as of September 27, 2026.
  • First licensed in 2024, per CDSS records as of September 27, 2026.
  • 12 state inspection visits since 2024, per CDSS records as of September 27, 2026.
  • 0 Type A and 3 Type B citations on file since 2024, per CDSS records as of September 27, 2026. The same records count 12 state visits in that period.
  • 5 complaints and 3 substantiated allegations on file since 2024, per CDSS records as of September 27, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is July 27, 2026, per CDSS records as of September 27, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Can they support the care needed?

California licenses a home for specific kinds of care. The state’s record lists what this home is approved for; the home’s own answers fill in what changes as needs change.

  • Wheelchair / non-ambulatoryApproved · covers up to 96 residents
  • Dementia / memory careApproved by the state
  • Hospice careApproved by the state
  • BedriddenApproved · covers up to 8 residents

State licensing record · September 27, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
AGE RANGE 60 AND OVER. 96 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR (25).

983 - RCFE / DEMENTIA

CDSS record, verbatim · September 27, 2026

As needs change

  • Staying through hospice

    Hospice waiver on file — care may continue at the end of life

    Ask: “If hospice is needed, can care continue here until the end?”

    State licensing record · September 27, 2026

  • If memory loss develops

    Dementia-care designation on file

    Ask: “Can we read the dementia care disclosure and discuss how daily support works?”

    State licensing record · September 27, 2026

3 more questions to ask the home
  • Two-person transfers or a lift

    Not on file

    Ask: “If two people or a lift are needed to transfer, can the person stay?”

  • Someone awake overnight

    Not on file

    Ask: “Who is awake overnight, and how do residents ask for help?”

  • Medicines

    Not on file

    Ask: “Who manages the medicines, and what happens when a dose is missed?”

Care & day-to-day support

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on aplaceformom.com · seen September 9, 2026.

  • Help with bathing or showering

    Reported on caring.com · seen September 9, 2026.

  • Assistance with transfers

    Reported on caring.com · seen September 9, 2026.

  • Medication management

    Reported on aplaceformom.com · seen September 9, 2026.

  • Diabetic / carbohydrate-controlled diet

    Reported on caring.com · seen September 9, 2026.

  • Incontinence care

    Reported on aplaceformom.com · seen September 9, 2026.

  • Renal diet

    Reported on caring.com · seen September 9, 2026.

  • Low-sodium or cardiac diet available

    Reported on caring.com · seen September 9, 2026.

  • Help with dressing and grooming

    Reported on caring.com · seen September 9, 2026.

  • Staff walk with residents / ambulation support

    Reported on caring.com · seen September 9, 2026.

  • Diabetes care

    Reported on aplaceformom.com · seen September 9, 2026.

  • Toileting assistance

    Reported on caring.com · seen September 9, 2026.

Nights & staffing

  • Supervisory staff

    Reported on caring.com · seen September 9, 2026.

  • Nurse coverageNurse on Staff (Part time)

    Reported on caring.com · seen September 9, 2026.

  • Security system

    Reported on caring.com · seen September 9, 2026.

  • Emergency proceduresEvery licensed home in California must do this.

    Reported on caring.com · seen September 9, 2026.

What it costs here

Covelight estimate

$4,850a month to start

Likely $3,750–$6,150

From 18 nearby homes that publish rates · this home’s rate is not on file

Likely monthly total

$4,850a month

Likely $3,750–$6,300

With a studio and basic help.

An estimate for planning, not a quote. The price is made in the phone call.

See the full cost breakdownRoom, care and fees · how people pay · how this estimate works
Room
Daily care
Sharing the room
  • Starting monthly rate$4,850likely $3,750–$6,150

    Covelight’s estimate starts from the rates 18 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

  • Basic help with daily careUsually includedup to $600

    Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (45 California homes publish a care-level range, seen in September 2026).

  • One-time move-in fee$2,000one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,000 (134 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $3,750–$6,300
$4,850
First monthWith a one-time move-in fee · likely $4,550–$9,350
$6,850

Costs & moving in

  • Payment methodsCheck

    Reported on caring.com · seen September 9, 2026.

  • Term of the admission agreementMonth to month

    Reported on caring.com · seen September 9, 2026.

How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated September 23, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
If the money runs out, what Medi-Cal covers
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time community fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

  • What is the full monthly cost for the room and care we need, and what does it include?
  • What would the next care level cost, and who decides when it changes?
  • What is billed separately, and is there a one-time fee or deposit at move-in?
  • Is any private-pay period required before another payment program can begin?
How this estimate worksWithin 25% for 7 in 10 homes in testing

Covelight’s estimate starts from the rates 18 communities with 50 or more beds within 10 miles publish, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices. In testing, the likely range held the real rate for 6 in 10 homes. This home’s own rate is not on file.

18 homes like this within 10 miles publish starting rates mostly between $2,950–$5,800.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Show the 18 nearby homes behind this estimate

Where it is

  • 3302 Bonita Road, Chula Vista, CA 91910Address from the public record · September 27, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

The state record

California inspects every licensed home and publishes what it found. Here are the dated documents and the state’s own words, beside what is typical for homes this size.

Since 2024, the state has filed 11 documents for this home, and its records count 12 visits since 2024. The most recent is a facility evaluation report, dated July 27, 2026.

On file since
2024
State visits
12
Most recent visit
July 27, 2026
Occupied · January 15, 2026 visit
66 of 96 bedsa count on that day, not an opening

We hold 5 complaint reports the state published for this home, dated April 10, 2025 to January 15, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word. Summary composed by computer from the 5 complaint reports below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

Beside homes the same size

  • Type A citations0typical 0
  • Type B citations3typical 1
  • Substantiated allegations3typical 2
  • Total complaints5typical 6

“Typical” is the statewide median across the 1,354 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this licence since 2024.

Year by year
YearVisitsDocumentsSubstantiated202623220256702024110

The last 36 months — 11 of 11 documents

20262 state visits · 3 documents
Jul 27, 2026Facility evaluation reportReport on file

Type of visit: Collateral

Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA met with Executive Director Randal Newton and discussed the purpose of the visit. During the visit, LPA conducted staff interviews. An exit interview was conducted with Memory Care Director Adriana Garcia. A copy of this report along with Licensee Rights was provided to Adriana Garcia whose signature below verifies receipt of these rights.the state’s words, verbatim · CDSS document, Jul 27, 2026
Jan 15, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility was not clean

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered complaint investigation findings. LPA introduced himself and stated the purpose of the visit with Executive Director Randal Newton. The Department’s investigation consisted of interviews with staff, outside sources and LPA observation. On January 15, 2026, LPA conducted an unannounced visit to the facility to investigate the allegation that the facility was not clean. LPA interviewed staff, an outside source, and observed the condition of the facility. It was reported that the facility was renovating the second floor creating a lot of drywall dust that was not immediately cleaned. LPA interviewed Staff 2 (S2) and Staff 3 (S3), who both stated that the second floor of the facility has been undergoing renovation for over two weeks. They explained that the wallpaper throughout the halls was being removed, and the walls were sanded and painted. Substantiated S2 and S3 stated that the renovation work was done in the evenings and produced a large amount of dust, which spread over the furniture and into the entryways of resident rooms. They believed the renovation company would clean up daily, but this did not happen. According to S2 and S3, the dust covered the second-floor common area for at least two weeks, and the renovation company only began cleaning on the day of LPA’s visit. LPA observed remnants of "dry wall" dust in the entryway of several resident's rooms as well as the corridor and furniture on the second floor of the facility. LPA also interviewed an outside source (OS), who stated that they visit a resident daily at the facility. OS confirmed that the renovation work created a significant amount of dry wall dust, which accumulated on railings and spread into resident rooms. OS stated that while the area appeared somewhat cleaner on the day of the visit, for most of the renovation period, a large amount of dust was left throughout the second floor. LPA interviewed Executive Director (ED) who stated that they are in the process of renovating the "upstairs" and it has been an ongoing process with the outside company to clean up after the nightly renovation. ED stated that the company was to vacuum the dust in the common areas nightly with the facility housekeeping cleaning inside the resident rooms in the morning. Based on interviews and observations, the allegation that the facility was not clean is substantiated. The presence of dry wall dust for an extended period created an unsanitary environment, which violates Title 22. These findings mean that the preponderance of the evidence standard has been met and the allegation is valid. The deficiency is cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D. An exit interview was conducted, a plan of correction was jointly developed, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Randal Newton, Executive Director. Signature on this form confirms receipt of the documents.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260113133651

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(a) · Plan of correction due date: Feb 13, 2026

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. Based on interview and LPA observation the facility was not clean and sanitary at all times. 66 of 66 persons in care. which posed a potential health and personal rights risk for residents in care.the state’s words, verbatim · CDSS document, Jan 15, 2026

Plan of correction: Licensee stated that they have plan with renovation company to clean before leaving and facility will clean in the morning. Licensee will submit facility meeting notes and photos of second floor area by POC due date to LPA

Jan 15, 2026Complaint investigation reportSubstantiated

Allegation investigated: Refrigerator/Freezer were not in working condition Washer/Dryer were not maintained in good repair

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered complaint investigation findings. LPA introduced himself and stated the purpose of the visit with Executive Director Randal Newton. The Department’s investigation consisted of interviews with staff, outside sources and LPA observation. On January 15, 2025, LPA conducted an unannounced visit to the facility to investigate the above allegations. During the visit, LPA interviewed staff, observed the kitchen and laundry areas, and assessed the condition of equipment. Regarding the allegation that the refrigerator and freezer were not in working condition, LPA interviewed Staff 1 (S1), who stated that the cooler and freezer have been undergoing maintenance for the past two weeks. S1 reported that both units are operational but the thermostats fluctuate throughout the day. S1 further explained that they believe a major repair is needed, which requires corporate approval. LPA observed the freezer thermostat “glitching,” with temperatures fluctuating between 43°F and 49°F. Substantiated However, all food inside the freezer was frozen at the time of observation. Based on these findings, the allegation is substantiated because the equipment is not consistently maintaining proper temperature, which violates Title 22, Section 87307(a), requiring food to be stored in clean and sanitary conditions and at safe temperatures. Regarding the allegation that washers and dryers were not maintained in good repair, LPA interviewed Staff 2 (S2), who stated that several washers and dryers were out of order and that the facility’s only large industrial washer had been broken for over a year. LPA inspected all three laundry rooms and observed multiple machines labeled “out of service,” one washer with water sitting inside the drum, and the industrial washer on the first floor out of service with cleaning supplies stored in front of it. LPA interviewed Executive Director (ED) who stated that the physical freezer unit was replaced but the thermostat is fluctuating and needs to be repaired. ED stated that he received a quote for thermostat which will take care of the repair needed for the "electronic unit." ED stated that they have replaced a few washers and dryers throughout the facility and are also in the process of either repairing and/or replacing the older equipment. Based on these findings, both allegations are substantiated. The freezer equipment is not consistently maintaining proper temperature, which violates title 22 requiring food to be stored in clean and sanitary conditions and at safe temperatures. Title 22 also requires that washer equipment be both in adequate supplies and in good repair. These findings mean that the preponderance of the evidence standard has been met and the allegations were valid. The deficiencies are cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and noted on the attached LIC 9099-D. An exit interview was conducted, a plan of correction was jointly developed, and a copy of this report and Licensee/Appeal Rights (LIC 9058) were provided to Randal Newton, Executive Director. Signature on this form confirms receipt of the documents. A repair technician was actively working on the industrial oven during the visit. Based on these observations, this allegation is unsubstantiated, as the facility had functioning food warming equipment and an alternative cooking method available, meeting the requirements of Title 22. LPA interviewed Executive Director (ED) who stated that he was not aware of "food warmers" not working. ED was certain that the food being served to the residents was at the correct temperature. Based on interviews and LPA observation a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Randal Newton, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260109142138

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87555(b)(21) · Plan of correction due date: Feb 13, 2026

(b) The following food service requirements shall apply:(21) Freezers of adequate size shall be maintained at a temperature of 0 degree F (-17.7 degree C), and refrigerators of adequate size shall maintain a maximum temperature of 40 degree F. (4 degree C). They shall be kept clean...adequate air circulation to maintain the above temperatures. Based on interview and LPA observation the licensee did not maintain freezer at 0 degree F. 66 of 66 persons in care. which posed a potential health and safety risk for residents in care.the state’s words, verbatim · CDSS document, Jan 15, 2026

Plan of correction: Licensee stated that they have quotes for the freezer control unit. They are waiting on approval from Corporate. When approved thermostat control unit willl be replaced. Will send repair invoice to LPA by POC due date.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(g)(1) · Plan of correction due date: Feb 13, 2026

(g) Facilities which have machines and do their own laundry shall:(1) Have adequate supplies available and equipment maintained in good repair... Based on interview and LPA observation the licensee did not maintain an adequate number of washers and dryers in good repair. 66 of 66 persons in care which posed a potential health and personal rights risk for residents in care.the state’s words, verbatim · CDSS document, Jan 15, 2026

Plan of correction: Licensee stated that they are working with maintenance to fix and washer and dryers. Will submit plan of action by POC to LPA.

20256 state visits · 7 documents
Oct 23, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff was abusive towards resident

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered findings regarding the above complaint allegation. LPA introduced himself and disclosed the purpose of the visit with Executive Director Randal Newton. On December 23, 2024 it was alleged that Staff 1 (S1) was abusive towards Resident 1 (R1). It was reported that R1 stated " I think something happens to me when I'm with S1. When asked to further explain, R1 stated " I don't know." R1 was asked if they were safe. R1 stated, "yes, I'm ok.". The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, resident's, outside parties and records review. Records review revealed R1 has a diagnosis of senile degeneration of the brain, vascular dementia and major depressive disorder. R1 is also confused and disoriented at times. Unsubstantiated LPA interviewed R1 on December 26, 2024 at the facility. R1 was observed to be using a wheelchair. R1 stated that they were doing well. In regards to the facility, R1 stated "It's okay for me" LPA asked R1 how it could be better, R1 stated if their spouse were there and still alive. R1 stated that the staff are "fine, they're ok" LPA asked R1 if any staff member has ever yelled at them or hit them, R1 stated no. LPA asked R1 if they were familiar with S1. R1 stated yes. LPA asked R1 if S1 has ever yelled at R1, R1 stated no. LPA asked R1 if S1 had ever hit or physically abused them, R1 stated no, never. LPA asked R1 if they had any issues or concerns they would like to share. R1 stated no, I have no concerns or issues to share. LPA interviewed Resident 2 (R2) on December 26, 2024 at the facility. R2 stated that they were "doing well" R2 stated that they "like it here" LPA asked why? R2 stated that everyone is very nice. LPA asked R2 if they know S1. R2 stated yes. LPA asked R2 how they felt about S1. R2 stated that S1 is very nice and S1 regularly helps R2 with their wheelchair and other personal needs. R2 stated that R2 has never witnessed or heard of S1 abusing or being unkind to another resident. LPA interviewed Resident 3 (R3) on October 23, 2025, R3 stated that they recently came back from a skilled nursing facility and they were happy to return. R3 stated that they "love it at the facility." R3 stated that the food is great and the residents and staff are all friendly. R3 stated that they know S1. R3 stated that S1 is very hardworking and is always "bouncing around." R3 stated that S1 will help you with anything. R3 denied any verbal or physical abuse by S1 or any other staff member. LPA interviewed S1 who stated that they have worked at the facility for over one year. S1 stated that they work the "PM shift." S1 stated that some of their job duties include showering residents and preparing them for bedtime. LPA asked S1 if they have ever had any issues with resident's in the past. S1 stated that only with R1. S1 stated that R1 can be very aggressive and difficult at times. S1 stated that R1 will sit in the lobby area and complain all day. S1 stated that they have witnessed R1 be rude with other facility staff as well. S1 denied any physical or verbal abuse towards R1. LPA interviewed Staff 2 (S2) at the facility. S2 stated that they are R1's main caregiver and they know R1 very well. S2 stated that R1's dementia has gotten worse recently and R1 does not remember names, only faces. S2 stated that R1 has a lot of mood swings throughout the day. S2 stated that R1 is "hit or miss," R1 is either really happy to see you or R1 wants you to leave them alone. S2 stated that they have witnessed R1 sitting in the lobby area telling people to "shut up." LPA interviewed Staff 3 (S3) at the facility. S3 stated that they interact with R1 on a regular basis. S3 stated that R1 does not like to hear sounds and will regularly tell others to "shut up." S3 stated that immediately after R1 eats their meals in the dining area R1 demands staff to move R1 to the lobby area without delay. S3 stated that since R1 has to wait a few minutes for staff to move R1 to the lobby area, R1 becomes upset and has yelled at staff in the past. S3 denied ever witnessing or any knowledge of staff members being abusive towards R1. LPA interviewed outside source (OS) regarding the complaint allegation. OS stated that R1 is not in their right mind. OS stated that they recently visited R1 and assist R1 with bill pay. OS stated that R1 is clinically depressed, gets agitated and thinks things happen, that never happened. OS stated that R1 advised them last week that they fell. OS confirmed with the facility that R1 did not fall. OS stated that R1 can be very difficult if R1 does not like someone. OS stated that they are aware that R1 had issues with S1 in the past. OS stated that they do not believe that S1 physically or verbally abused R1. Based on interviews, LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Randal Newton, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.the state’s words, verbatim · CDSS document, Oct 23, 2025 · control 08-AS-20241223134527
Oct 23, 2025Facility evaluation reportReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced Required Annual Inspection. LPA identified himself and discussed the purpose of the visit with Executive Director Randal Newton. According to the facility’s license, the facility has a maximum capacity of ninety six (96) residents, of whom eighty eight (88) can be non-ambulatory. Eight (8) may be bedridden and a hospice waiver approved for twenty five (25) residents. LPA, accompanied by Executive Director toured the interior and exterior of the facility, and inspected five rooms in both the assisted living and the memory care unit. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Resident bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. Hot water temperature was measured in the facility at 111 degrees F. The ambient temperature inside the facility was measured at 76 degrees F. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and resident activities. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no toxic chemicals/poisons accessible to clients. Medications were labeled, as required, and stored in locked areas. Their are no bodies of water on the premises. Per Executive Director, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all working. Fire extinguisher(s) were present. First aid kit(s) were complete and readily accessible. Required licensing postings were observed in visible areas of the facility. [CONTINUED ON LIC 809-C] LPA reviewed multiple staff and resident records/files. LPA file review did not raise any licensing concerns. The files which LPA reviewed contained required documents. Confidential records were stored in locked areas. No deficiencies were observed or cited during today's annual inspection. An exit interview was conducted with Executive Director Randal Newton whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.the state’s words, verbatim · CDSS document, Oct 23, 2025
Aug 19, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced Case Management Visit. LPA was greeted by and met with Executive Director Randal Newton,to discuss the purpose of the visit. LPA delivered an amended complaint investigation report. No deficiencies were cited or observed on this date. An exit interview was conducted with Randal Newton, who was provided with a copy of this report and Appeal Rights. Their signature confirms receipt of these documents.the state’s words, verbatim · CDSS document, Aug 19, 2025
Aug 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not dispense medication as prescribed

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered findings regarding the above complaint allegation. LPA introduced himself and disclosed the purpose of the visit with Executive Director Randal Newton. On July 29, 2025 it was alleged that staff did not dispense Resident 1 (R1) medication as prescribed. It was reported that medications obtained for R1 were found to still be in "pill packs" or bottles despite instructions indicating that they were to be dispensed to R1 several times a day. It was specifically reported that R1 had a full bottle of acetaminophen which should have been dispensed. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff and records review. LPA interviewed Staff 1 (S1) who works both in the assisted living and the memory care unit. S1 stated that medication refills are requested by facility staff 80 percent of the time while 20 percent of the time it is requested by the resident's responsible party. Unsubstantiated S1 stated that their are various reasons a medication would not be dispensed to a resident, but regardless of the reason it is always logged in the MARs. S1 stated that when they dispense medication to a resident, everything has to be "grayed" out on the computer system, meaning the medication was logged and charted and they can move on to the next resident for "med-pass." LPA interviewed Staff 2 (S2) who stated that they have worked at the facility for over four years. S2 stated that they work both in the memory care unit and assisted living. S2 stated that whenever a resident is not given their medication the reason is logged in the "system." S2 stated that their would never be a time when a staff member would not log in a medication that was not dispensed. S2 stated that S2 meets every week with unit directors to discuss the "exceptions" or the medications that were not dispensed and "trends." S2 stated that the facility recently changed pharmacies which caused a delay on receiving various medications for residents. S2 stated that R1 has not had any medication errors or missed medication. S2 stated that S2 personally investigates and writes incident reports anytime their is a medication error. S2 stated that they review and discuss the medication error with the unit directors and notify the Executive Director. LPA interviewed Staff 3 (S3) who stated that they have worked at the facility for over 10 years. S3 stated that they dispense medication in both the assisted living unit and the memory care unit. S3 stated that whenever a resident is not given their medication the reason is logged into the computer system. S3 stated that their would never be a time when a staff member would not log in a medication that was not given and the reason. S3 stated that they are familiar with R1. S3 stated that they recall giving R1 their PRN of Tylenol frequently for pain. S3 stated that their were no medication errors or missed medications for R1. LPA interviewed Assisted Living Director (ALD) who stated that R1 was on eight routine medications and four PRN medications during their stay at the facility. ALD stated that prior to a resident going out in the community it is facility protocol to sign out their medications with the person who is taking the resident. If a resident leaves via emergency services a medication list is printed and given along with medication instructions. ALD stated that staff order medications through their house pharmacy or the through the residents’ responsible party. If a resident chooses not to use the house pharmacy, the responsible party will order and deliver medications to the community upon request. If a resident uses the house pharmacy and they do not have medications on hand, it could be due to needing a new signed order from the Primary Care Physician (PCP) or a delay in delivery from the pharmacy. Facility staff along with the house pharmacy would continue to contact the PCP until the medication order is signed and sent to pharmacy. LPA Interviewed Memory Care Director (MCD) who stated that R1 was out of the facility several times. On one of those dates R1 had a fall while with their Responsible Party (RP). Upon return R1 was evaluated and given medications. MCD stated that in June 2025 the house pharmacy was being changed. MCD stated that they advised RP that medication refills needed to be done outside of the community. RP advised MCD that PCP sent the medications to a pharmacy in Los Angeles in error. MCD and RP were in regular communication and RP advised MCD that they would order and deliver R1’s medications. Facility would advise RP when refills were needed. MCD advised RP that R1 had a new order of Tylenol with a higher dosage which meant they would no longer dispense the remaining Tylenol. MCD personally signed out R1’s medications to RP. MCD stated that they advised RP that they were giving RP more medication “just to be safe.” RP agreed with MCD. MCD stated per facility protocol they gave RP a copy of medication list and release form. LPA reviewed staff schedules dated May 2025 through July 2025. Staff schedule for assisted living revealed an average of three to four caregivers, two LVN’s and one med tech for the “AM” shift. The “PM” shift had an average of three to four caregivers and one med tech. The assisted living average census was 40 residents. The memory care “AM” staff schedule revealed an average of four caregivers, one med tech and one “floating” LVN. The memory care “PM” schedule revealed an average of four caregivers and one LVN. The memory care average census was 20 residents. LPA reviewed Medication Administration Records (MAR's) for R1 for the dates of May 1, 2025 through July 31,2025. A Doctor's order for Acetaminophen was received on June 13,2025. Acetaminophen was a "PRN" which would be dispensed as needed. LPA reviewed R1's charting notes dated May 2025 through July 2025. On multiple dates R1 denied any pain and discomfort. During the month of July R1 had falls and an injury which the PRN was given more frequently. Review of R1's MAR's found that all of the medications were dispensed as prescribed. The dates that the medications were not dispensed were due to; resident refusal, out in the community or medication not available. The MAR's was logged properly with dates and staff initials. No records were found to show that a medication error had occurred. Review of internal charting notes revealed regular communication with R1's Physician regarding medication and care needs. Based on interviews, LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Executive Director Randal Newton, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided. This is an amended version of the original report created on August 6, 2025.the state’s words, verbatim · CDSS document, Aug 6, 2025 · control 08-AS-20250729152529
Apr 10, 2025Complaint investigation reportUnfounded

Allegation investigated: Neglect resulted in rib fractures Staff did not administer medications as prescribed

Licensing Program Analyst (LPA) Ramon Serrano, conducted an unannounced Complaint Visit. LPA introduced himself and discussed the purpose of the visit with Executive Director (ED) Randal Newton. During today's visit, a records review revealed the alleged victim; Resident 1 (R1) does not reside at the facility. LPA reviewed a current resident roster dated April 10, 2025 for both the assisted living and memory care units. LPA also reviewed "move in" and "move out" rosters dated January 1, 2025 through today's date. LPA interviewed ED who stated that R1 is not a resident of the facility. LPA investigation determined that R1 is not a resident of this facility, therefore the above allegations are determined to be Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted with Randal Newton. A copy of this report along with licensee rights was provided to Randal Newton whose signature below verifies receipt of these rights. Unfoundedthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 08-AS-20250409111516
Feb 24, 2025Facility evaluation reportReport on file

Type of visit: Collateral

Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA was greeted by the front desk receptionist and then met with Executive Director Randal Newton, LPA then discussed the purpose of the visit. During the visit, LPA interacted with staff and residents and obtained facility records. An exit interview was conducted with Randal Newton and copy of this report along with Licensee Rights (LIC 9058 3/22) was provided to Randal Newton whose signature below verifies receipt of these rights.the state’s words, verbatim · CDSS document, Feb 24, 2025
Feb 3, 2025Facility evaluation reportReport on file

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced Case Management Visit. LPA was greeted by and met with Executive Director Randal Newton, to discuss the purpose of the visit. Today's visit is in response to the self reported medication error for Resident 1 (R1) (see LIC811 Confidential List of Names) received on January 30, 2025. It was reported that R1 was given Parkinson's disease medication instead of antibiotic. R1's Physician was notified as well as R1's responsible party. Physician instructed care team to monitor for side effects, but did not believe any side effects would occur. Records review of R1's Physician's Report revealed that R1 has a primary diagnosis of senile degeneration of the brain and is not able to administer their own medications. LPA interviewed staff and collected records. A wellness check was completed; no health or safety issues were identified. No deficiencies were cited or observed on this date. An exit interview was conducted with Randal Newton, who was provided with a copy of this report and Appeal Rights (LIC9056 03/22). Their signature confirms receipt of these documents.the state’s words, verbatim · CDSS document, Feb 3, 2025
20241 state visit · 1 document
Sep 17, 2024Facility evaluation reportReport on file

Type of visit: Prelicensing

Licensing Program Analyst (LPA) Ramon Serrano, conducted an announced Pre-Licensing inspection. LPA met with Executive Director Randal Newton and we discussed the purpose of the visit. LPA conducted a tour of the facility, both inside and outside. Their are no bodies of water on the premises. LPA inspected three resident rooms in both the assisted living section and the memory care unit. The smoke and carbon monoxide alarms were present. Toilets intended for resident use were operating as intended, and bathing facilities were observed to be clean and kempt. The windows, curtains and paint throughout the rooms and the facility, were observed in good condition. Each room intended for resident use had the appropriate furniture, bedding and appropriate lighting. Licensee stated there are no firearms stored on the premises. Hot water temperature was measured at different locations throughout the facility including resident rooms and the two kitchen areas. The average hot water temperature was 115 degrees F. The ambient temperature inside the facility and resident rooms was measured at an average of 74 degrees F. The facility was observed to be clean and kempt with no strong malodors. The main kitchen refrigerator and freezer was observed to be clean and operational, with an ample amount of food to meet resident needs. Cleaning solutions were also properly secured in the various laundry rooms and storage areas. The Component III portion of the application process was completed with Executive Director Randal Newton on today's date as well. Pre-Licensing is complete and this facility has no deficiencies. An exit interview was conducted with Randal Newton and a copy of this report along with Licensee Rights was provided to Randal Newton whose signature below verifies receipt of these.the state’s words, verbatim · CDSS document, Sep 17, 2024
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents and the questions below stand in their place.

Life here

Rooms, meals, the rhythm of a day, faith and language, pets and house rules — as the home describes them. Tap any detail for its source and date; nothing here is graded.

Find a detail about life at this home.

Rooms & the spaces they will use

  • Shared / companion rooms

    Reported on caring.com · seen September 9, 2026.

  • Outdoor spaceOutdoor common areas

    Reported on caring.com · seen September 9, 2026.

  • Wifi

    Reported on aplaceformom.com · seen September 9, 2026.

  • Private bathroom

    Reported on aplaceformom.com · seen September 9, 2026.

  • LaundryDone by staff

    Reported on aplaceformom.com · seen September 9, 2026.

  • Rooms come furnishedReported no

    Reported on caring.com · seen September 9, 2026.

  • Visitor parking

    Reported on aplaceformom.com · seen September 9, 2026.

  • Roll-in / accessible shower

    Reported on aplaceformom.com · seen September 9, 2026.

  • AmenitiesSpecial Dining Programs · Garden View · Piano or Organ · Movie or Theater Room · Game Room · Jacuzzi · and 6 more

    Special Dining Programs · Garden View · Piano or Organ · Movie or Theater Room · Game Room · Jacuzzi · Beautician — reported on aplaceformom.com · seen September 9, 2026.

    Beverages provided · Maintenance & Repair Services · Maintenance Staff On-Site · Closet Space In Unit · Library — reported on caring.com · seen September 9, 2026.

  • Air conditioning in the room

    Reported on aplaceformom.com · seen September 9, 2026.

  • Housekeeping

    Reported on aplaceformom.com · seen September 9, 2026.

  • Emergency call system in the room

    Reported on caring.com · seen September 9, 2026.

Meals, preferences & familiar food

  • Dining styleRestaurant style

    Reported on aplaceformom.com · seen September 9, 2026.

  • Texture-modified dietsPureed · Dysphagia diet

    Pureed — reported on aplaceformom.com · seen September 9, 2026.

    Dysphagia diet — reported on caring.com · seen September 9, 2026.

  • Snacks available

    Reported on caring.com · seen September 9, 2026.

  • Vegetarian or vegan optionsVegetarian

    Reported on aplaceformom.com · seen September 9, 2026.

  • All-day or flexible dining

    Reported on aplaceformom.com · seen September 9, 2026.

  • Meal timesFlexible dining times

    Reported on caring.com · seen September 9, 2026.

  • Meals served in the room

    Reported on aplaceformom.com · seen September 9, 2026.

  • Family may eat with the resident

    Reported on aplaceformom.com · seen September 9, 2026.

  • Assistance with eating

    Reported on caring.com · seen September 9, 2026.

  • Meals provided

    Reported on aplaceformom.com · seen September 9, 2026.

  • Professional chef

    Reported on aplaceformom.com · seen September 9, 2026.

Activities & the rhythm of a day

  • The shape of an ordinary day, as the home describes itComputer class

    Reported on caring.com · seen September 9, 2026.

  • Activity types offeredArts and crafts · Educational Activities/Programs · Music activities · Tabletop & Other Games/Programs · Culinary Activities/Programs · Cultural activities/programs · and 5 more

    Arts and crafts · Educational Activities/Programs · Music activities · Tabletop & Other Games/Programs · Culinary Activities/Programs · Cultural activities/programs · Entertainment activities/programs · Organized activities/programs · Recreational activities/programs · Seasonal, holiday, and themed events · Social Activities/Events — reported on caring.com · seen September 9, 2026.

  • Trips outside the home

    Reported on aplaceformom.com · seen September 9, 2026.

  • Religious services at the home

    Reported on aplaceformom.com · seen September 9, 2026.

  • Religious services off site

    Reported on aplaceformom.com · seen September 9, 2026.

  • Intergenerational programs

    Reported on aplaceformom.com · seen September 9, 2026.

  • Activities coordinator on staff

    Reported on caring.com · seen September 9, 2026.

Faith, culture & language

  • Clergy or chaplain visits

    Reported on aplaceformom.com · seen September 9, 2026.

  • Languages spoken by caregiversFilipino · English · Spanish

    Reported on aplaceformom.com · seen September 9, 2026.

Pets, routines & independence

  • Residents may bring a pet

    Reported on caring.com · seen September 9, 2026.

  • Pet types allowedCats · Dogs

    Reported on aplaceformom.com · seen September 9, 2026.

  • Pet weight limit

    Reported on aplaceformom.com · seen September 9, 2026.

Visiting & staying involved

  • Transport for shopping and errands

    Reported on aplaceformom.com · seen September 9, 2026.

  • Public transit access claimed

    Reported on aplaceformom.com · seen September 9, 2026.

  • Transport for group outings

    Reported on caring.com · seen September 9, 2026.

Before you call

Ask every home the same questions — the state’s record does not answer these. Keep the ones that matter and they travel with your saved homes.

  1. What is included in the monthly rate, and what costs extra?
  2. Who is awake overnight, and how do residents ask for help?
  3. Which rooms does the non-ambulatory approval cover, and what transfer support is provided?
  4. What could change whether someone can stay here?
  5. Can we see a bedroom and share a meal during a visit?

Other homes nearby

The nearest licensed homes in San Diego County, closest first. Every listed home appears on the same terms.

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