Sage Garden At Rancho Bernardo, The is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #374602480, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 14, 2026 — published below in full, verbatim and unscored.

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Sage Garden At Rancho Bernardo, The

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Diego, CA · San Diego County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #374602480, held since 2007 · read from the California state record on August 2, 2026 ·See on State Site →
12295 Frontera Rd · San Diego, San Diego County
Phone
(858) 716-3947
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES SIX (6) NON-AMBULATORY ELDERLY RESIDENTS; AGE 60 AND ABOVE, ONE (1) OF WHOM MAY BE BEDRIDDEN IN EITHER BEDROOM #1 OR #4. APPROVED FOR SIX (6) HOSPICE RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent — a complaint investigation report on February 14, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
February 14, 2026
Occupancy at that visit
6 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated December 1, 2021 to February 14, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 9 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 14, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff failed to provide medical treatment for pressure injuries Residents sustained unexplained injuries while in care Lack of supervision resulting in residents falling Staff yells at residents

Licensing Program Analyst (LPA) Nacole Patterson conducted a virtural visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Licensee Rina Chang. On 12/13/2021 it was alleged that staff failed to provide medical treatment for pressure injuries, residents sustained unexplained injuries while in care, lack of supervision resulted in residents falling, and staff yelled at residents. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Staff interviews did not corroborate the allegation, as staff denied observing other staff yell at residents. Staff informed that while a resident did suffer a skin tear and bruise, the incidents were explained and not caused by staff. Staff interviews additionally revealed that two residents were on Hospice where minor pressure-related skin conditions were common due to the natuthe state’s words, verbatim · CDSS document, Feb 14, 2026 · control 08-AS-20211213093115
20252 state visits · 2 documents
Jun 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 2, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2007.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202411020222202021331
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2021 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sage Garden At Rancho Bernardo, The licensed?

Yes — Sage Garden At Rancho Bernardo, The is a licensed residential care home for the elderly (RCFE) in San Diego (San Diego County): California license #374602480, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 14, 2026, was marked “Unsubstantiated” by the state.

Can Sage Garden At Rancho Bernardo, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sage Garden At Rancho Bernardo, The with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES SIX (6) NON-AMBULATORY ELDERLY RESIDENTS; AGE 60 AND ABOVE, ONE (1) OF WHOM MAY BE BEDRIDDEN IN EITHER BEDROOM #1 OR #4. APPROVED FOR SIX (6) HOSPICE RESIDENTS.

How much does Sage Garden At Rancho Bernardo, The cost?

California's public licensing record does not include Sage Garden At Rancho Bernardo, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sage Garden At Rancho Bernardo, The accept Medi-Cal or the Assisted Living Waiver?

Sage Garden At Rancho Bernardo, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on February 14, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sage Garden At Rancho Bernardo, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Sage Garden At Rancho Bernardo, The; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 14, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff failed to provide medical treatment for pressure injuries Residents sustained unexplained injuries while in care Lack of supervision resulting in residents falling Staff yells at residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Nacole Patterson conducted a virtural visit to deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Licensee Rina Chang. On 12/13/2021 it was alleged that staff failed to provide medical treatment for pressure injuries, residents sustained unexplained injuries while in care, lack of supervision resulted in residents falling, and staff yelled at residents. The Department’s investigation consisted of unannounced facility visits, interviews with facility staff, residents, outside sources, and records review. Staff interviews did not corroborate the allegation, as staff denied observing other staff yell at residents. Staff informed that while a resident did suffer a skin tear and bruise, the incidents were explained and not caused by staff. Staff interviews additionally revealed that two residents were on Hospice where minor pressure-related skin conditions were common due to the natuCDSS inspection report, February 14, 2026 · control 08-AS-20211213093115

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff member does not have a criminal record clearance
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Natasha Persaud and Regional Manager, Icela Estrada conducted an unannounced visit to commence a complaint investigation. LPA and RM were greeted and allowed entry into the facility by Staff, Janice Gregorio. LPA and RM identified themselves and discussed the allegation mentioned above with Staff, Janice Gregorio and House Manager Elizabeth Aquino. During today’s visit, a brief tour of the facility was conducted, reviewed records, and interviewed staff. It was alleged, Staff #1 (S1) is working at the facility without a criminal background clearance. A review of the facility’s personnel summary reflected S1 is not associated to the facility. A further review revealed S1 does not have a criminal record clearance. Facility records documented for S1 are dated back to April 2021. A review of the Department's system reflected S1 requires a criminal record exemption. Licensee did not ensure S1 received a criminal background clearance exemption or an associationCDSS inspection report, December 1, 2021 · control 08-AS-20211123100007

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
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(858) 716-3947
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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