Paseo Guest Home

Type of visit: POC

Licensing Program Analyst (LPA), Jose De La Cruz conducted a Plan of Correction visit. LPA met with Licensee Pat Santilla and discussed the purpose of the visit. On 11/10/25, the licensee was issued deficiencies regarding care of a resident with diabetes that required glucose monitoring and insulin inyections. Today, LPA toured the facility and observed corrections have been made and deficiencies have been cleared. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Licensee Pat Santilla whose signature below confirms receipt of these rights.the state’s words, verbatim · CDSS document, Dec 10, 2025

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Jose De La Cruz made an unannounced visit to conduct a Required Annual Inspection. The facility file was reviewed prior to the visit. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit with Manager Patrocenia Santilla. The facility's license shows a maximum capacity of six (6) residents, ages 60 and above, all of whom can be non-ambulatory. Hospice waiver approved for two residents. LPA arrived at 8:00 am. At 8:22 am LPA requested residents’ files, where LPA noticed a resident as bedridden on their medical documents and one resident is diagnosed with diabetes type 2 and requires blood sugar monitoring as well as insulin shots. At 9:17 am, LPA requested staff records and noticed that S2 did not have her medical clearance document. At 10:37 am, LPA and S3 toured the facility, the interior and exterior and inspected the residents’ rooms, two bathrooms and the garage. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings and were personalized by the clients. Doors, windows, screens, toilets, and showers were in working order. Extra linen and hygiene supplies were present, as well as Personal Protective Equipment which was stored along with the medication. The facility had sufficient space and equipment to facilitate dining, laundry, visitation, meetings, and client activities. [CONTINUED ON LIC 809-C] [CONTINUED FROM LIC809] The facility contained at least 2 days of perishable food, and at least 7 days of non-perishable food, all safely stored. Cooking, dining equipment, and utensils were present. Toxic chemicals or poisons were locked and not accessible to clients. Medications were labeled, as required, and stored in locked areas. No bodies of water on the premises, and a fireplace was found, but not available to residents. Per Administrator, no firearms or ammunition are kept at the facility. Carbon monoxide detectors, emergency lighting, and facility telephone were all in working order. Fire extinguishers were serviced within the last 12 months. Required licensing postings were observed in visible areas of the facility. LPA interviewed staff and clients, and reviewed facility records. The files reviewed by LPA contained required documents. Confidential records were stored in locked areas. Three deficiency was cited by the California Code of Regulations, Title 22 (refer to the LIC809-D page). One Civil Penalty was assessed. Plan of Correction was jointly developed with the staff responsible. An exit interview was conducted with Manager Patrocenia Santilla, to whom a copy of this report, the LIC 809-D pages, the civil penalty, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during today’s visit.the state’s words, verbatim · CDSS document, Nov 10, 2025

The state marks this report as 7 pages; the online copy we transcribed has 5. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabel Martinez conducted an unannounced Required Annual Inspection. The LPA introduced himself and disclosed the purpose of the visit to Caregiver Tes Canoza. Staff Pat Santilla arrived during the visit and assisted the LPA. The facility was licensed for a capacity of six (6) non-ambulatory residents, of which five (5) may be bedridden in rooms 4,5,6 and 7. The facility also had an approved hospice waiver for two (2). Accompanied by staff, the LPA toured the interior and exterior of the facility. The exterior patio was clean, pathways were free of obstructions and trip hazards, and gates were unlocked. Doors, windows, screens, toilets, and showers were in working order. Resident bedrooms contained the required furnishings, and the facility had sufficient space and equipment to facilitate dining, laundry, visitation, and meetings. No pools, nor bodies of water were observed on the premises. A fireplace in the living room area was witnessed to not a have a screen. Per staff, no firearms, nor ammunition were kept at the facility. A carbon monoxide detector, facility telephone, and fire extinguisher were present and operational. Required licensing postings were observed in visible areas of the facility. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no toxic chemicals/poisons accessible to residents. Medications were labeled, and stored in a locked area. The LPA interviewed resident and staff and reviewed multiple staff and resident records. The LPA provided Technical Advise and deficiencies observed were cited in an LIC 809D form. Plans of correction were jointly formulated with Staff Pat Santilla. An exit interview was conducted with Pat Santilla, to whom a copy of this report, LIC 809D forms, LIC 811, and the Licensee/Appeal Rights (LIC9058), were provided.the state’s words, verbatim · CDSS document, Nov 21, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sabel Martinez conducted an unannounced Required Annual Inspection visit. The LPA identified himself to, and discussed the purpose of the visit with Caregiver Teresita Canoza. Administrator Pat Santilla arrived during the visit, and assisted the LPA. The facility was licensed for a capacity of six (6) resident, non-ambulatory in rooms four (4), five (5), six(6), and seven (7). The facility was also approved for Hospice waiver of two (2). At the time of the visit the facility had five (5) residents. The LPA, accompanied by Caregiver Canoza, toured the interior and exterior of the facility, and inspected each room. The facility was clean, sanitary, and in good repair. Pathways were free of obstruction and slip hazards. Client bedrooms contained the required furnishings. Doors, windows, toilets, and showers were in working order. Extra linens and hygiene supplies were present, as well as Personal Protective Equipment. The facility had sufficient space and equipment to facilitate dining, visitation, meetings, and client activities. There was at least 2 days of perishable food, and at least 7 days non-perishable food present, all safely stored. Cooking/dining equipment and utensils were present. There were no toxic chemicals/poisons accessible to clients. Medications were labeled, and stored in a locked area. No pools or bodies of water on the premises. Per staff, no firearms or ammunition are kept at the facility. A Fire extinguisher was also observed. The LPA interviewed staff and reviewed multiple staff and resident records/files. Staff records indicated the 1st aid certificates had expired in 2021. This deficiency was cited in an LIC 809D, and a plan of correction was jointly formulated with the Owner Pat Santilla. An exit interview was conducted with Santilla, to whom a copy of this report, LIC 809D, and the Licensee/Appeal Rights (LIC9058), were provided.the state’s words, verbatim · CDSS document, Nov 28, 2023