Paradise Valley Manor

Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to commence a complaint investigation. LPA identified herself and discussed the allegation mentioned above with Administrator, Brianna Iammarino. During today's visit, LPA briefly toured the facility, requested records, and interviewed staff. It was alleged Resident #1's (R1) personal rights were violated. However, during the investigation, it was determined R1 was not a resident of the facility. R1 does not reside at the facility and was never admitted as a resident. This agency has investigated the complaint alleging personal rights. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 03/22) were provided to Administrator, Brianna Iammarino whose signature below confirms receipt of these rights. UnfoundedRead the full finding— CDSS inspection report, November 20, 2025 · control 08-AS-20251119161130

Licensing Program Analyst (LPA), Sabel Martinez, conducted an unannounced complaint investigation visit. The LPA introduced himself and disclosed the purpose of the visit to Wellness Director, Cecy Salomon. Throughout the investigation, the Department secured pertinent records and conducted interviews with external and internal sources, including staff and residents. It was alleged staff handled a resident in a rough manner. It was reported to the Department Staff # 1 (S1) had roughly assisted Resident #1 (R1) during incontinence care and while assisting a resident in repositioning in bed. Interviews with multiple internal sources corroborated staff had at times used force that was considered rough. One source stated there was no gentle way of assisting R1, and staff had to use force. A different source mentioned S1, at least on one occasion, had rushed a resident and roughly assisted the resident in dressing. (See LIC 9099-C for continuation of report.) SubstantiatedRead the full finding— CDSS inspection report, August 31, 2023 · control 08-AS-20230612083454

Licensing Program Analyst (LPA), Renita Hall and Interim Assistant Program Administrator, Icela Estrada conducted an unannounced complaint visit to deliver findings regarding the above-mentioned allegation. LPA and IAPA were greeted by Director, Landon Burrup, identified themselves, and were allowed into the facility. During today's visit, LPA and IAPA conducted a staff interview. The Department’s investigation consisted of interviews with staff, residents, outside source, the Ombudsman and review of records. It was alleged that staff #1 (S1) physically abused resident 1 (R1) by slamming R1's feet to the ground while dressing. A review of records revealed that R1 has Mild Cognitive Impairment (MCI). LPA spoke with outside sources and the Ombudsman, and interviews revealed R1 habitually calls 9-1-1 and other outside sources regularly and often does not remember why R1 called. Both sources stated having no concerns with the level of care provided by the facility and have not received comRead the full finding— CDSS inspection report, January 4, 2023 · control 08-AS-20221017115405

Licensing Program Analyst (LPA) Amy Domingo conducted an unannounced visit to commence a complaint investigation. LPA was welcomed by, identified herself to, and discussed the purpose of the visit with Cecilia Salomon, Wellness Director. The Department’s investigation consisted of interviews and facility records review. It was alleged that the facility staff unlawfully discharged a resident and that facility staff did not ensure that a resident received medical treatment while in care. LPA requested pertinent information for the month of November 2022. A review of records and interview with the Director revealed that the resident in question has not lived at the facility licensed by the Department. The facility the resident resided in is not within the Community Care Licensing Division's jurisdiction. As such, the Department has no jurisdiction to investigate. Therefore, the allegations are determined to be unfounded, which means that the allegations are false, could not have (ContinueRead the full finding— CDSS inspection report, November 21, 2022 · control 08-AS-20221118093115

Licensing Program Analyst (LPA) Dawn Segura conducted an unannounced visit to deliver investigative findings. After introducing herself, LPA was granted entry into the facility and met with Brianna Iammarino, Director of Social Services, to whom she explained the purpose of the visit. Community Care Licensing (CCL) has investigated the above listed complaint allegation. The investigation consisted of a tour of the facility, review of facility records, and interviews. It was reported to Community Care Licensing that a facility staff called Resident 1’s (R1) bank requesting a change of address and requested to set up online banking, so that R1’s bank statements could be received by the facility and the staff could have access to the resident’s information to view or make changes. During the investigation, it was discovered that R1 moved into the facility in September 2019. A few months UnfoundedRead the full finding— CDSS inspection report, October 25, 2022 · control 08-AS-20200730164511

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit, to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Assisted Living Wellness Director Cecy Salomon. It was alleged that licensee confiscated Resident #1 (R1)’s cell phone, because licensee required them to rely on its provided landline phone instead. CCLD’s investigation consisted of an unannounced facility tour/welfare check, review of the facility’s theft/loss records, and interviews of pertinent residents, facility staff, and outside sources. The investigation revealed that R1’s cell phone was lost, but it was never confiscated by staff. According to a written Theft and Loss report provided by licensee, R1 told staff on 06-02-2022 that their cell phone was missing. Staff unsuccessfully searched R1 and their roommates’ beds, closets, trash cans, and bathroom, as well as the facility laundry roomRead the full finding— CDSS inspection report, July 25, 2022 · control 08-AS-20220621082003

Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit, to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Assisted Living Wellness Director Cecy Salomon. It was alleged that Resident #1 (R1) was being called a specific racist word by their roommate [Resident #2 (R2)], and that licensee did not respond to protect R1 from said verbal abuse. CCLD’s investigation consisted of an unannounced facility tour/welfare check, review of pertinent facility records, and interview of relevant residents, staff, and outside sources. The Department’s investigation could not prove that act(s) arising to the level of verbal abuse (and which necessitated licensee intervention) occurred. According to R2, English is not their first language (something LPA observed during their interview). They confessed to once using a racist word during conversation with R1, not fully undRead the full finding— CDSS inspection report, July 25, 2022 · control 08-AS-20220621082003