Carpel Board And Care Facility is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #372004242, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 8 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 8 times and filed 8 documents. The most recent — a complaint investigation report on May 15, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated February 11, 2026 to May 15, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 15, 2026Unsubstantiated
Allegation investigated: Staff handled a resident roughly, resulting in injury to the resident.
Licensing Program Analyst (LPA) Janet Ngallo conducted an unannounced subsequent visit to deliver findings regarding the above-mentioned allegation. LPA identified themselves and met with Licensee Leonor Carmona to discuss the purpose of the visit and elements of the complaint. On 04/02/2026, it was alleged that staff handled a resident roughly, resulting in injury. The department's investigation consisted of interviews and records review. Regarding the allegation, staff consistently reported that the resident(R1) exhibited ongoing combative behaviors, including hitting, spitting, swinging limbs, throwing objects, attempting to leave the facility, and resisting care. Staff stated that when assistance was required for changing or redirection, multiple staff occasionally provided support due to R1's strength and resistance but denied using rough handling. Staff reported no injuries observed on R1. (Cont. on LIC 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 15, 2026 · control 08-AS-20260402085610
Apr 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 11, 2026Substantiated
Allegation investigated: Staff inappropriately restrained resident.
Licensing Program Analyst (LPA) Janet Ngallo conducted an unannounced visit to initiate a complaint investigation and deliver findings regarding the above mentioned allegation. LPA identified themselves and met with Licensee Leonor Carmona to discuss the purpose of the visit and elements of the complaint. On 02/06/2026, it was alleged that staff inappropriately restrained a resident. The department's investigation consisted of interviews, records review, and observations. (Cont. on LIC 9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Feb 11, 2026 · control 08-AS-20260206143548
Dec 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Carpel Board And Care Facility licensed?
Yes — Carpel Board And Care Facility is a licensed residential care home for the elderly (RCFE) in San Diego (San Diego County): California license #372004242, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 8 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated May 15, 2026, was marked “Unsubstantiated” by the state.
Can Carpel Board And Care Facility care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Carpel Board And Care Facility with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES ELDERLY CLIENTS AGE 60 AND ABOVE, ALL OF WHOM MAY BE NON-AMBULATORY. HOSPICE WAIVER FOR TWO (2) RESIDENTS GRANTED.
How much does Carpel Board And Care Facility cost?
California's public licensing record does not include Carpel Board And Care Facility's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Carpel Board And Care Facility accept Medi-Cal or the Assisted Living Waiver?
Carpel Board And Care Facility is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on May 15, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Carpel Board And Care Facility?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 8 dated documents since 2021 for Carpel Board And Care Facility; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 15, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Carpel Board And Care Facility?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Carmona, Leonor Pelayo, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(858) 569-1691Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Carpel Board And Care Facility? Claim this listing — free — add photos, activities, languages, and today’s availability.