Liwag's Residential Care Home

Licensing Program Analyst (LPA) Marisela Garcia-Centeno conducted an unannounced complaint investigation visit to open an investigation and deliver findings on the above allegation. LPA was granted entry by Administrator, Nora Liwag to whom she discussed the purpose of the visit. During the investigation, the facility was briefly toured, records reviewed, and interviews conducted with staff. It was reported staff did not administer medication for one resident (R1) [an LIC 811 Confidential Names List was provided to staff to identify the resident], as prescribed. It was specifically alleged that staff crushed and disguised medication in R1’s food. Review of R1’s medication records indicated the medication was to be administered three (3) times per day. A detailed audit of the medication records for the period between February 2, 2023, to May 2, 2023, indicated the psychiatric medication in question was administered three (3) times per day. (continue LIC9099C) SubstantiatedRead the full finding— CDSS inspection report, May 10, 2023 · control 08-AS-20230503121308

Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to deliver investigative findings on the above listed complaint allegation. LPA was met and granted entry into the facility by Licensee Liwag to whom was explained the purposes for the visit. The Department’s investigation consisted of staff and outside source interviews, a facility tour, and a facility record review. It was alleged that the facility staff lock residents inside and/or outside the facility. An interview with an outside source (OS1) revealed a staff member (S1) was outside the facility on the front patio with a resident and could not gain access back into the facility because the door providing entrance into the facility was locked. OS1 revealed that the facility residents only had access to the living room due to a gate that blocked the residents from entering the facility kitchen, and the only access to enter and exit the facility is through the kitchen. UnsubstantiatedRead the full finding— CDSS inspection report, May 25, 2022 · control 08-AS-20201014122643

Licensing Program Analyst (LPA) Debbie Correia conducted an unannounced visit to deliver investigative findings on the above listed complaint allegation. LPA was met and granted entry into the facility by Licensee Nora Liwag to whom was explained the purposes for the visit. The Department’s investigation consisted of staff and outside source interviews, and a facility and resident record review. It was alleged that the above mentioned incident occurred due to lack of supervision. An interview with an outside source and a record review revealed the incident was observed and addressed by facility staff. On June 30, 2020 facility staff observed R1 begin to yell at another resident (R2) and swiftly punched and kicked them one time. R1 then proceeded to their bedroom. Facility staff called R1’s Case Manager who instructed staff to call 911. The police arrived at the facility and placed R1 on a 72 hour hold. An interview with an outside source (OS1) revealed alternative placement is being puRead the full finding— CDSS inspection report, May 20, 2022 · control 08-AS-20200706140423