Comfort Home 2 is a residential care home for the elderly (RCFE) in Fontana, San Bernardino County, California — state license #366426081, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated April 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 10 times and filed 9 documents. The most recent — a complaint investigation report on April 8, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated November 17, 2023 to April 8, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 8, 2026Unsubstantiated
Allegation investigated: Facility has mold.
On04/08/2026, Licensing Program Analyst (LPA) Beena Singh conducted an unannounced visit to initiate and deliver findings on the allegation listed above. LPA was greeted by Facility Staff Anayeli Hoyos and granted entry to the facility and explained the purpose of the visit. The investigation consisted of interviews, observations, and review of records. First Allegation:-Facility has mold. During a facility walk-through conducted by Licensing Program Analyst (LPA) Singh, no evidence of mold was observed on walls or within any interior areas, including the kitchen and hallways. This finding was supported by interviews with two staff members and four residents, Two(2) out of two (2) staff and four(4) out of four(4) residents, all of whom reported no sightings of mold or unusual odors on the premises. While the licensee has proactively replaced the kitchen sink countertop and is currently renovating a resident bathroom, an inspection of a recently replaced bedroom ceiling, revealed no sigthe state’s words, verbatim · CDSS document, Apr 8, 2026 · control 56-AS-20260401171111
Mar 5, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 13, 2025Substantiated
Allegation investigated: Illegal eviction
Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to deliver findings on the allegations listed above. LPA met with Facility Administrator and explained the purpose of the visit. The investigation consisted of interviews, observations, and review of records. First allegation: Illegal Eviction. Regarding the allegation “Illegal Eviction” LPA conducted an interview with Staff #1 who informed LPA that Resident #1 was no longer living at the facility. Staff #1 further explained that facility was no longer able to meet R#1 care needs as R#1 had a change in condition and due to that reason as of 4/24/2025 R#1 was evicted. During record review pertaining to R#1 LPA discovered that an eviction notice was not on file. LPA asked Staff #1 for the eviction notice and LPA was informed that a notice was not provided to the resident or R#1 responsible party. Staff #1 further explained that the eviction process was discussed verbally with R#1 POA, the facility administratorthe state’s words, verbatim · CDSS document, Aug 13, 2025 · control 56-AS-20250425114731
Mar 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 17, 2023Unsubstantiated
Allegation investigated: Staff did not protect resident from being hit by another staff.
On 11/17/2023 at 01:40 PM, Licensing Program Analyst (LPA) Melody Brown arrived unannounced at the facility to investigate and deliver findings for the allegation listed above. LPA Brown was greeted and granted entry by a staff member and Licensee Sue Lal was contacted and informed of the visit. LPA Brown explained the purpose of the visit to Licensee Lal. The investigation consisted of observation, interviews, and a review of pertinent documentation. The investigation was conducted by LPA Melody Brown. The investigation consisted of records review and interviews with relevant parties. The allegation indicates that Staff did not protect resident from being hit by another staff. LPA Brown did not find evidence to corroborate the allegation. Interviews with five (5) of five (5) residents indicated that they did not witness a staff or a Home Health Nurse hit Resident #1 (R1) and there’s no incident that happened at the facility that a staff or a Home Health nurse hit a resident. Interviewthe state’s words, verbatim · CDSS document, Nov 17, 2023 · control 56-AS-20231026145308
Nov 17, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Comfort Home 2 licensed?
Yes — Comfort Home 2 is a licensed residential care home for the elderly (RCFE) in Fontana (San Bernardino County): California license #366426081, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated April 8, 2026, was marked “Unsubstantiated” by the state.
Can Comfort Home 2 care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Comfort Home 2 with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record2 AMBULATORY. 4 NON-AMBULATORY. HOSPICE WAIVER FOR 2.
How much does Comfort Home 2 cost?
California's public licensing record does not include Comfort Home 2's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Comfort Home 2 accept Medi-Cal or the Assisted Living Waiver?
Comfort Home 2 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on April 8, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Comfort Home 2?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2022 for Comfort Home 2; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 8, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Comfort Home 2?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Comfort Home Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(909) 371-3427Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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