Rose Villa

Licensing Program Analyst (LPA) Anna Fannell conducted a subsequent visit to the facility to deliver findings on the above allegation. LPA met with care provider Karina Chaveres who was informed of the reason for today's visit. Chavares notified Licensee Mazoor Massey of LPA's presence and Massey arrived shortly. LPA conducted the initial complaint visit and investigation included interview with relevant parties and review of records. It is alleged that Resident (R1) sustained a fracture while in care. On 1/2/2023, the Department received an incident report of R1 falling at the facility and being sent to a local hospital. The incident report further states that R1 sustained a broken leg and needed surgery. LPA reviewed American Medical Response (emergency services) records and records revealed that R1 leaned against a wall and gradually lowered themself to the ground while facility staff assisted R1 down. Review of LIC603A, Resident Appraisal, shows that R1 is able to walk without anyRead the full finding— CDSS inspection report, March 26, 2024 · control 56-AS-20230103155228

Licensing Program Analysts (LPA) Anna Bueno and Michelle Echeverria conducted an unannounced visit to the facility to deliver findings on the above allegations. LPA identified themselves to Regina Albudriz, who was notified of the reason for today’s visit. The investigation included staff, witness, and resident interviews, and records review. Designee Janet Oliver arrived during today's visit and LPA Michelle Echeverria left the facility before the conclusion of today's visit. Allegation 1: Resident was denied visitation. LPA reviewed visitor log that show the facility is open for visits. Interviews with staff reveal that the facility is following strict Covid-19 recommendations related to visitation, specifically for visitors testing positive for Covid-19. Witness interviewed stated that they gave the facility specific instructions regarding limiting visitors for Resident 1 (R1) and staff interviewed confirmed that the facility was following witness instructions. Records reviewed showRead the full finding— CDSS inspection report, February 10, 2023 · control 56-AS-20220721160710

Licensing Program Analysts (LPA) Anna Bueno and Michelle Echeverria conducted an unannounced visit to the facility to deliver findings on the above allegations. The investigation consisted of file reviews, interviews with staff and witnesses. Residents 1 and 2 were not able to be interviewed due to their absence. LPAs identified themselves to lead staff Regina Albidriz, who was notified of the reason for today’s visit. Designee Janet Oliver arrived during today's visit and LPA Michelle Echeverria left the facility before the conclusion of today's visit. Allegation 1: Staff handled resident roughly. LPA Bueno interviewed residents who denied that staff have been rough with them . Interviews with visiting third parties confirmed that residents have not mentioned nor complained of staff maltreatment. This allegation is therefore unsubstantiated. Allegation 2: Staff did not treat resident with respect. Interviews with residents did not reveal that staff are disrespectful to residents. StafRead the full finding— CDSS inspection report, February 10, 2023 · control 56-AS-20220818142838

Licensing Program Analyst (LPA) Anna Bueno conducted an unannounced visit to deliver findings on the complaint allegation: Facility has pests. LPA identified herself to staff Gina Albidruz, who was notified of the reason for today’s visit. Staff phoned licensee Manzoor Massey, who arrived shortly. The investigation included inspection of the facility, staff interviews, and review of facility records. LPA Anna Bueno conducted multiple facility visits and observed pests in the kitchen area and in 1 of 5 resident bedrooms. Staff interviews also confirmed that the facility had a pest control treatment days prior to LPA's 6/6/2022 visit. The facility submitted pest treatment and inspection reports from a licensed pest control company prior to the delivery of the complaint finding. Based on the above information th preponderance of the evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Refer to LIC 9099D for deficiency cited. An exit interview was coRead the full finding— CDSS inspection report, August 23, 2022 · control 18-AS-20220126143226