Rose Valley Redlands Ii is a residential care home for the elderly (RCFE) in Redlands, San Bernardino County, California — state license #361880517, licensed for 9 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated December 12, 2025 — published below in full, verbatim and unscored.
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Since 2023, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated December 12, 2025.
The state's published file for this home includes 4 documents with transcribed findings, dated February 21, 2025 to December 2, 2025. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 2, 2025Unsubstantiated
Allegation investigated: Staff do not maintain accurate medication records for residents Staff do not store residents’ medication in original container Staff do not ensure facility is free from odors
On 12/02/2025 at 4:15PM Licensing Program Analyst (LPA) Renese Howell-Small conducted an unannounced visit to the residence in order to deliver findings for the above allegations. LPA discussed the purpose of the visit with Administrator, Marsie Marcos. The investigation consisted of interviews, record review and observation. In regards to the allegation of staff do not maintain accurate medication records for residents: LPA interviewed three (3) staff. LPA reviewed the Medication Administration Record(s) (MAR) for five (5) residents in care and audited medications. Staff denied the allegation. Based on interviews and record review, this allegation is UNSUBSTANTIATED. In regards to the allegation of staff do not store residents’ medication in original container: LPA observed all resident medication(s) to be in their original containers. Staff denied the allegation. Based upon observation and interview, this allegation is UNSUBSTANTIATED. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 56-AS-20240321113158
Mar 18, 2025Unfounded
Allegation investigated: Staff do not ensure a fire safety measure is being followed
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to the facility to conduct a complaint investigation on the above allegation. LPA met with Aministrator Marsie Marcos, and discussed the purpose of the visit. LPA observed a smoke alarm detached from its mount. Although the smoke alarm is detached from its mount, it is functional. LPA proceeded to test another smoke alarm in facility hallway as well as facility’s carbon monoxide detector, both of which were found to be in proper working order. Based on the evidence gathered, the allegation is deemed UNFOUNDED. A finding that the complaint allegation is UNFOUNDED means that the allegation was without a reasonable basis. Therefore, the allegation dismissed. An exit interview was conducted where this report LIC9099 was discussed and provided to Administrator Marsie Marcos. Unfoundedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 56-AS-20250313151448
Mar 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 21, 2025Unsubstantiated
Allegation investigated: Resident sustained serious injury due to staff neglect Facility staff did not provide assistance in meeting resident's medical needs
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegations mentioned above. LPA met with Administrator Marsie Marcos and explained the purpose of the visit. The Department's investigation involved interviews and records review. The allegation alleged that a resident (R1) sustained serious injury due to staff neglect. After a comprehensive review of medical records, interviews with facility staff, outside parties, it was determined that R1 arrived at Rose Valley Redlands II on August 6, 2024, and had two reported falls subsequently. The treating Orthopedic Surgeon estimated the fracture treated on September 23, 2024, was approximately two months old, indicating it occurred before R1 placement at Rose Valley Redlands II. Therefore, it cannot be conclusively demonstrated that the fracture happened at this facility or resulted from staff neglect. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 21, 2025 · control 56-AS-20240925161927
Feb 21, 2025Unsubstantiated
Allegation investigated: Staff are financially abusing resident
Licensing Program Analyst (LPA) Sarina Ramirez conducted an unannounced visit to deliver findings on the allegation mentioned above. LPA met with Marsie Marcos and explained the purpose of the visit. Regarding the allegation Staff are financially abusing resident, LPA interviewed 5 residents. 3 out of 5 residents informed LPA their families handle their finances and no one in the facility has access, 2 out of 5 residents informed LPA they handle their own finances. R1 was not interviewed due to no longer living at the facility. LPA interviewed 3 staff. 3 out of 3 staff informed LPA they do not handle resident’s finances. Administrator informed LPA they never safeguard cash or cards for residents, if residents need anything they notify or call their responsible parties. Administrator stated they never had possession of R1's cards, R1's belongings were never opened. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 21, 2025 · control 56-AS-20241001084826
Dec 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Rose Valley Redlands Ii licensed?
Yes — Rose Valley Redlands Ii is a licensed residential care home for the elderly (RCFE) in Redlands (San Bernardino County): California license #361880517, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 9 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated December 12, 2025, appears in the inspection record on this page.
Can Rose Valley Redlands Ii care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Rose Valley Redlands Ii with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record3 AMBULATORY 6 NON- AMBULATORY OF WHICH 1 MAY BE BEDRIDDEN.HOSPICE WAIVER FOR 6
How much does Rose Valley Redlands Ii cost?
California's public licensing record does not include Rose Valley Redlands Ii's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Rose Valley Redlands Ii accept Medi-Cal or the Assisted Living Waiver?
Rose Valley Redlands Ii is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 9 beds occupied (67%) when the state visited on December 2, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Rose Valley Redlands Ii?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2023 for Rose Valley Redlands Ii; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 2, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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