Whispering Pines Inn, Llc is a residential care home for the elderly (RCFE) in Hollister, San Benito County, California — state license #355201055, licensed for 36 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 2, 2026 — published below in full, verbatim and unscored.

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Whispering Pines Inn, Llc

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Residential care home for the elderly (RCFE) · Mid-size home, 36 residents · Hollister, CA · San Benito County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #355201055, held since 2002 · read from the California state record on August 2, 2026 ·See on State Site →
476 Los Viboras Road · Hollister, San Benito County
Phone
(831) 636-9620
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careVerified in record
Hospice careApproved for 12 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE THIRTY SIX (36) AGE 60 AND OVER. ALL MAYBE NON-AMBULATORY. THIIS LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR TWELVE (12) SECURED PERIMETER.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated July 2, 2026.

Most recent state visit
July 2, 2026
Occupancy at the April 16, 2026 visit
14 of 36 beds

The state's published file for this home includes 4 documents with transcribed findings, dated April 16, 2022 to April 16, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 9 documentsFull record on the state’s site →
20263 state visits · 3 documents
Jul 2, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 16, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are mismanaging resident's medication. Staff are mismanaging residents' records Facility is not sufficiently staff to meet the needs of the residents in care. Staff did not follow infection control requirements.

On 04/16/2026 Licensing Program Analyst (LPA) Gorban unannounced visited the facility to commence complaint investigation. LPA introduced self and met by Administrator; LPA stated purpose of the visit and was allowed entry. During the complaint investigation LPA toured the facility conducting health and safety checks, reviewed records, and interviews. Allegations: Based on interviews and records reviews, medications documented after each administration. Medication records appear up to date. Regarding residents' records, files updated with recent medical assessments and needs and services files are up to date. Regarding staffing, facility has substantial amount of staff to provide care and supervision. Regarding infection control, LPA reviewed facility infection control binder and interviewed administrator regarding infection control practice. Although the allegation may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did occur, therthe state’s words, verbatim · CDSS document, Apr 16, 2026 · control 24-AS-20260413161712
Jan 20, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not respond to a resident's pull cord in a timely manner. Staff did not report an incident to licensing.

On 01/20/2026, Licensing Program Analyst (LPA) V Gorban conducted subsequent complaint inspection. LPA met with administrator. The purpose of this visit is to deliver the findings of the investigation completed by the Department. During the visit, LPA conducted health and safety tour. Allegation: Staff did not respond to a resident's pull cord in a timely manner. Based on staff and residents interviews no concerns regarding call light response time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Allegation: Staff did not report an incident to licensing. Based on records reviews and interviews no falls for R1 reported or recorded. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview providthe state’s words, verbatim · CDSS document, Jan 20, 2026 · control 24-AS-20260109151542
20251 state visit · 1 document
Jul 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jul 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints2typical 2
Total complaints4typical 7
State visits on file9typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2002.
Year-by-year trend
YearVisitsDocumentsSubstantiated202633020251102024110202311020222222021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $4,000–$8,000 /mo
our estimate — broad statewide California range, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (831) 636-9620

Is Whispering Pines Inn, Llc licensed?

Yes — Whispering Pines Inn, Llc is a licensed residential care home for the elderly (RCFE) in Hollister (San Benito County): California license #355201055, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 36 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 2, 2026, appears in the inspection record on this page.

Can Whispering Pines Inn, Llc care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Whispering Pines Inn, Llc with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE THIRTY SIX (36) AGE 60 AND OVER. ALL MAYBE NON-AMBULATORY. THIIS LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR TWELVE (12) SECURED PERIMETER.

How much does Whispering Pines Inn, Llc cost?

California's public licensing record does not include Whispering Pines Inn, Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Benito County typically runs $4,000–$8,000/mo and small board-and-care homes $3,000–$7,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Whispering Pines Inn, Llc accept Medi-Cal or the Assisted Living Waiver?

Whispering Pines Inn, Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

14 of 36 beds occupied (39%) when the state visited on April 16, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Whispering Pines Inn, Llc?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Whispering Pines Inn, Llc; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 16, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are mismanaging resident's medication. Staff are mismanaging residents' records Facility is not sufficiently staff to meet the needs of the residents in care. Staff did not follow infection control requirements.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 04/16/2026 Licensing Program Analyst (LPA) Gorban unannounced visited the facility to commence complaint investigation. LPA introduced self and met by Administrator; LPA stated purpose of the visit and was allowed entry. During the complaint investigation LPA toured the facility conducting health and safety checks, reviewed records, and interviews. Allegations: Based on interviews and records reviews, medications documented after each administration. Medication records appear up to date. Regarding residents' records, files updated with recent medical assessments and needs and services files are up to date. Regarding staffing, facility has substantial amount of staff to provide care and supervision. Regarding infection control, LPA reviewed facility infection control binder and interviewed administrator regarding infection control practice. Although the allegation may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did occur, ther— CDSS inspection report, April 16, 2026 · control 24-AS-20260413161712
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not respond to a resident's pull cord in a timely manner. Staff did not report an incident to licensing.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/20/2026, Licensing Program Analyst (LPA) V Gorban conducted subsequent complaint inspection. LPA met with administrator. The purpose of this visit is to deliver the findings of the investigation completed by the Department. During the visit, LPA conducted health and safety tour. Allegation: Staff did not respond to a resident's pull cord in a timely manner. Based on staff and residents interviews no concerns regarding call light response time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Allegation: Staff did not report an incident to licensing. Based on records reviews and interviews no falls for R1 reported or recorded. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. Exit interview provid— CDSS inspection report, January 20, 2026 · control 24-AS-20260109151542

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff arent wearing face coverings
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Shawna Doucette contacted the facility to commence a complaint investigation. LPA conducted a visit and took COVID-19 pre-cautionary measures. LPA identified herself and explained the purpose of the visit was investigate this compaint and to deliver findings Administrator Charles Park. LPA toured the facility with the Administrator. LPA observed a staff to not be wearing mask. LPA reviewed records which shows the Administrator has a doctors note in place to not wear a mask. Based on LPA's observations while touring the facility facility staff was observed to not be wearing a mask the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division & Chapter number, are being cited on the attached LIC 9099D. Plan of correction and appeal rights was reviewed with Administrator. An exit interview was conducted and a copy of this report was provided. Substantiat— CDSS inspection report, April 27, 2022 · control 24-AS-20220422145314
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedIllegal Eviction
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Sarah Hurt arrived at the facility unannounced on April 16 ,2022 at 10:00 a.m. to investigate a complaint on the above allegations. LPA met with lead Caregiver Emelia Gomez and explained the purpose for today’s visit. Regarding the allegation of Illegal Eviction. Based on LPA interviews the facility refused to accept Resident 1 back to the facility after being discharged from the hospital on 12/16/2020. The facility was responsible for Resident 1 on 12/16/2020 as he was already a resident living at the facility. The facility did illegally evict Resident 1 when they refused to allow him to return to the facility. Therefore, this allegation is SUBSTANTIATED. The following deficiencies were cited per Title 22 Division 6. An exit interview was conducted with Lead Caregiver Emelia Gomez and a copy of this report along with appeal rights was left at the facility. Substantiated— CDSS inspection report, April 16, 2022 · control 26-AS-20201215142944

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
9
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(831) 636-9620
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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