Gene-lyn Guest Home, Inc. is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #347005009, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 13, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent — a complaint investigation report on February 13, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 3 documents with transcribed findings, dated October 3, 2023 to February 13, 2026. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 13, 2026Substantiated
Allegation investigated: Resident developed multiple pressure injuries due to neglect by staff Staff are not properly assisting resident with their dental needs
On 2/13/26, Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to deliver complaint investigation findings. LPA Tamayo met with Licensee Magie Quirez (S1)and explained the purpose of the visit. Administrator, Grace Quirez(S2) , was not present during this visit. The following has been determined as it relates to the aforementioned allegation: Resident developed multiple pressure injuries due to neglect by staff Regarding the allegation “Resident developed multiple pressure injuries due to neglect by staff”, the investigation consisted of interviews and records review. Resident 1 (R1)’s Physicians Report (LIC 602) dated 5/23/24 it indicated R1 was non-ambulatory, had motor impairments due to right-sided weakness and they needed assistance from care staff “all the time”, they used a wheelchair, and they had mild confusion and disorientation. {Continued on 9099-C2} Substantiatedthe state’s words, verbatim · CDSS document, Feb 13, 2026 · control 27-AS-20250912154258
Feb 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2025Substantiated
Allegation investigated: Licensee did not ensure that resident's records were readily available as necessary. Staff cannot communicate due to language barrier.
Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to complete and close up the complaint investigation for the allegations listed above. LPA Cynthia Tamayo met with facility Licensee, Magie Quirez and explained the purpose of the visit. It was alleged Licensee did not ensure that resident's records were readily available as necessary. Based on the interviews and cord reviews obtained during the investigation process, the allegations have been corroborated. On 8/13/2025, the local fire department responded to a 911 call made by Resident 1's (R1's) visiting family members (P1, P2, and P3), due to R1 "not being responsive". R1 moved into the facility on 8/10/25. When emergency personnel requested resident records, the records were not immediately available. Records were provided when licensee (S1) arrived to the facility a five to ten minutes after emergency personnel arrived, at which point the requested records were provided. Interviews with witnesses corroborate residethe state’s words, verbatim · CDSS document, Sep 17, 2025 · control 27-AS-20250814112509
Aug 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2023Unsubstantiated
Allegation investigated: Facility staff hit resident
Licensing Program Analyst (LPA) Tung Truong arrived at the facility unannounced on 10/3/2023 to conclude the investigation of the above allegation and to deliver the findings. LPA met with facility staff Jennylyn Pulido and explained the purpose of the visit. Throughout the course of the investigation, LPA conducted interviews and reviewed records. Based on information obtained, it was determined that there is not a preponderance of evidence to prove that facility staff hit residents. Based on staff interviews, staff S1 and S2 denied hitting R1 or any residents. Additionally, R1’s mother stated that she believes R1 should be placed in a mental institution. Moreover, it was learned that there were no markings or bruises in the area where R1 stated they were hit. As a result of the investigation, LPA finds the allegation above to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderanthe state’s words, verbatim · CDSS document, Oct 3, 2023 · control 27-AS-20230921081601
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Is Gene-lyn Guest Home, Inc. licensed?
Yes — Gene-lyn Guest Home, Inc. is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #347005009, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 13, 2026, was marked “Substantiated” by the state.
Can Gene-lyn Guest Home, Inc. care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Gene-lyn Guest Home, Inc. with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. LICENSED TO SERVE UP TO 6 NONAMBULATORY RESIDENTS. HOSPICE WAIVER ON FILE FOR 2 RESIDENTS.
How much does Gene-lyn Guest Home, Inc. cost?
California's public licensing record does not include Gene-lyn Guest Home, Inc.'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Gene-lyn Guest Home, Inc. accept Medi-Cal or the Assisted Living Waiver?
Gene-lyn Guest Home, Inc. is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on February 13, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Gene-lyn Guest Home, Inc.?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Gene-lyn Guest Home, Inc.; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 13, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(916) 236-3978Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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