Sta. Rita's Senior Care is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #347003007, licensed for 5 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 19, 2026 — published below in full, verbatim and unscored.

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Sta. Rita's Senior Care

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Residential care home for the elderly (RCFE) · Small home, 5 residents · Sacramento, CA · Sacramento County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #347003007, held since 2005 · read from the California state record on August 2, 2026 ·See on State Site →
8978 Merlot Way · Sacramento, Sacramento County
Phone
(916) 689-5828
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 5 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO SERVE FIVE (5) NON-AMBULATORY RESIDENTS AGE RANGES 60 YEARS OLD AND ABOVE. FIVE (5) NON-AMBULATORY MAY ONLY OCCUPY BEDROOM #1-5. HOSPICE WAIVER APPROVED FOR THREE (3) RESIDENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 10 times and filed 9 documents. The most recent — a complaint investigation report on March 19, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
March 19, 2026
Occupancy at that visit
4 of 5 beds

The state's published file for this home includes 2 documents with transcribed findings, dated November 6, 2025 to March 19, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20262 state visits · 2 documents
Mar 19, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is sexually abusing a resident

On 3/19/26 Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to complete and close the investigation into an allegation noted above. Upon arrival,LPA met with care staff Joel Cruz (S2) and Esmalla Ehmije (S3) and explained the purpose of the visit. Administrator, Rita Flower was not present during this visit. Allegation: Staff is sexually abusing a resident It was alleged “Staff is sexually abusing a resident” this investigation consisted of interviews with staff, residents, and records review. Upon record review and interviews, it was also discovered that there is no history of a resident in care for this facility whom matches the name, ethnicity, and primary language of the alleged victim. On 2/10/2026, LPA Tamayo attempted to interview Reporting Party (RP) but was unable to do so. RP did not follow up with the Department. CONTINUED ON 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 19, 2026 · control 27-AS-20260210090139
Feb 11, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 3 documents
Nov 6, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not take preventative measures to ensure resident does not sustain pressure injuries. Resident sustained unexplained injuries while in care. Staff did not meet resident's diapering needs. Staff did not properly transfer resident's items to new facility. Staff did not notify resident's responsible party of incidents.

Licensing Program Analysts (LPA) Cynthia Tamayo made an unannounced inspection to the Sta. Rita Senior Care RCFE on 11/06/25.The purpose of this visit is to o conclude the investigation of the above allegations and to deliver the findings for the allegations above. LPA Tamayo met with care staff Joel Cruz (S2), and explained the purpose of the visit. S2 called facility administrator, Rita flowers (S1) via phone call, S1 stated they are out of the country and will return 11/10/25 but are available via phone call. The most current LIC 308 lists two staff whom are no longer working at the facility, S1 stated the visit may be conducted with S2. The investigation into the above allegations consisted of interviews and record reviews. The Department conducted interviews and records review for the above complaint allegations. CONTINUED ON 9099-D Substantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2025 · control 27-AS-20250915085945
Nov 6, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Mar 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations3typical 0
Substantiated complaints5typical 0
Total complaints2typical 0
State visits on file10typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2005.
Year-by-year trend
YearVisitsDocumentsSubstantiated202622020252312024110202311020221102021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Sta. Rita's Senior Care licensed?

Yes — Sta. Rita's Senior Care is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #347003007, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 5 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 19, 2026, was marked “Unsubstantiated” by the state.

Can Sta. Rita's Senior Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Sta. Rita's Senior Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE FIVE (5) NON-AMBULATORY RESIDENTS AGE RANGES 60 YEARS OLD AND ABOVE. FIVE (5) NON-AMBULATORY MAY ONLY OCCUPY BEDROOM #1-5. HOSPICE WAIVER APPROVED FOR THREE (3) RESIDENTS.

How much does Sta. Rita's Senior Care cost?

California's public licensing record does not include Sta. Rita's Senior Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Sta. Rita's Senior Care accept Medi-Cal or the Assisted Living Waiver?

Sta. Rita's Senior Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 5 beds occupied (80%) when the state visited on March 19, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Sta. Rita's Senior Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2021 for Sta. Rita's Senior Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 19, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is sexually abusing a resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 3/19/26 Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to complete and close the investigation into an allegation noted above. Upon arrival,LPA met with care staff Joel Cruz (S2) and Esmalla Ehmije (S3) and explained the purpose of the visit. Administrator, Rita Flower was not present during this visit. Allegation: Staff is sexually abusing a resident It was alleged “Staff is sexually abusing a resident” this investigation consisted of interviews with staff, residents, and records review. Upon record review and interviews, it was also discovered that there is no history of a resident in care for this facility whom matches the name, ethnicity, and primary language of the alleged victim. On 2/10/2026, LPA Tamayo attempted to interview Reporting Party (RP) but was unable to do so. RP did not follow up with the Department. CONTINUED ON 9099-C UnsubstantiatedCDSS inspection report, March 19, 2026 · control 27-AS-20260210090139

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not take preventative measures to ensure resident does not sustain pressure injuries. Resident sustained unexplained injuries while in care. Staff did not meet resident's diapering needs. Staff did not properly transfer resident's items to new facility. Staff did not notify resident's responsible party of incidents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPA) Cynthia Tamayo made an unannounced inspection to the Sta. Rita Senior Care RCFE on 11/06/25.The purpose of this visit is to o conclude the investigation of the above allegations and to deliver the findings for the allegations above. LPA Tamayo met with care staff Joel Cruz (S2), and explained the purpose of the visit. S2 called facility administrator, Rita flowers (S1) via phone call, S1 stated they are out of the country and will return 11/10/25 but are available via phone call. The most current LIC 308 lists two staff whom are no longer working at the facility, S1 stated the visit may be conducted with S2. The investigation into the above allegations consisted of interviews and record reviews. The Department conducted interviews and records review for the above complaint allegations. CONTINUED ON 9099-D SubstantiatedCDSS inspection report, November 6, 2025 · control 27-AS-20250915085945

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
3
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
10
typical for this size: 6
See the full inspection record on the state's site →

Who runs Sta. Rita's Senior Care?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Flowers, Rita C., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 689-5828
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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