Young at Heart RCFE No.2

Type of visit: Case Management - Annual Continuation

On September 1, 2026, at 12:00 PM, Licensing Program Analyst (LPA) Sulma Lopez arrived unannounced at the facility to conduct an annual required inspection. LPA Lopez met with Administrator (A1) Glenda Molinyawe and explained the purpose of today's visit. The Administrator holds current certificate #7019212740 expires on May 20, 2027. The facility is licensed for (5) non-ambulatory residents and (1) bedridden resident ages 60 and over. The facility has an approved hospice waiver for (2) residents. The current census is 6 residents. At 12:05 PM, LPA Lopez reviewed (6) resident and (3) staff files. The staff files contained all the required components and reflected ongoing training records. Resident files contained all the necessary components at this time. LPA reviewed resident medication administration records. The facility documents on a paper Medication Administration Record (MAR) sheet each time medication is dispensed to a resident. Medications were observed to be stored in a locked cabinet. The facility's fire extinguishers were serviced annually on November 13, 2025. Smoke detectors and carbon monoxide detectors were located on the walls and ceilings. Alarms were observed to be in working condition. The facility temperature was 68 degrees. At 12:40 PM, LPA Lopez toured the facility with A1. The facility was clean, safe, and in good repair. The living room contained furniture that was in good repair and it had enough seating space for the current census. The dining area was clean and free of hazards. LPA walked through the facility backyard and observed beds and furniture piled in a corner of the yard. Continued on LIC 809-C. A1 explained that the utility company has been scheduled to pick those items up. The exterior of facility was clear of debris. All outdoor passageways were kept free from obstruction. The patio area is furnished with outdoor furniture under a shaded area. The side gate was operational and the perimeter fence was observed to be in good repair. LPA inspected the kitchen area which contained the required two-day perishable and seven-day non-perishable food supply. All kitchen utensils and equipment were supplied and operational. All sharp utensils were stored in a locked kitchen cabinet. LPA observed all toxins stored in a locked cabinet under the sink. The facility displays a menu schedule on kitchen refrigerator. The residents’ bedrooms were in good repair, and furnished with a chair, dresser, lighting, bed, and night stand table. Bedroom windows and screens were both in good repair. The facility restrooms were clean and free of odor. The facility had grab bars, bath chairs, and non-slip pads available for resident safety. LPA observed an overflow freezer containing additional food supply. LPA completed a visual inspection of the staff bedroom. LPA observed a locked closet containing hygiene items and additional cleaning supplies. LPA Lopez requested the following documents to be emailed/ faxed to the Regional Office: LIC 610 Emergency Disaster Plan, and LIC 500 Personnel Report. As a result of this annual inspection visit, the facility is in compliance with California Code of Regulations, Title 22 and Health and Safety Code. No deficiencies were cited at this time. An exit interview was held, and a copy of this report was provided to the facility.the state’s words, verbatim · CDSS document, Sep 1, 2026

Allegation investigated: Staff did not ensure emergency paperwork went with the resident to medical appointment

On 08/20/2026, Licensing Program Analyst (LPA) Pang Lee arrived unannounced to this facility to conduct a complaint visit. LPA met with Administrator Glenda Molinyawe explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the above allegations. The current census is 6. It was alleged that staff did not ensure emergency paperwork accompanied Resident 1 (R1) to a medical appointment. The investigation consisted of interviews with staff and residents in care and a review of relevant records. During the investigation, it was learned that R1 was hospitalized from 03/31/2026 through 04/22/2026 and was admitted to the facility on 04/22/2026 following discharge. According to R1’s hospital After Visit Summary (AVS), R1 had a neurology follow-up appointment scheduled for 04/29/2026 at 1:00 PM. The appointment had been arranged prior to R1’s hospital discharge. CONTINUED LIC 9099-C Substantiated The AVS also documented that transportation was arranged to pick up R1 from Young at Heart RCFE No. 2, INC and included the facility’s address. The Administrator and two care staff stated they were unaware of R1’s scheduled appointment and the arranged transportation. As a result, when transportation arrived, staff allowed R1 to leave without being prepared for the appointment or ensuring R1 had emergency information necessary for the medical provider to contact the facility and/or responsible party in the event of an emergency. During the medical appointment, R1 was observed to be in distress and pain, with respiratory difficulty, low blood pressure, and an elevated temperature. R1 was unable to effectively communicate R1’s needs to the medical provider. The clinic attempted to identify and contact R1’s care facility but was unsuccessful because R1 did not arrive with emergency contact information. Emergency medical services were initiated, and R1 was transported to the emergency room for further evaluation. R1 was hospitalized from 04/30/2026 through 05/01/2026 and diagnosed with acute cystitis without hematuria. Although the facility had been provided with R1’s hospital discharge documentation identifying the scheduled follow-up appointment and transportation arrangements, staff did not review and act upon this information to ensure R1 was appropriately prepared for the appointment and accompanied by necessary emergency information. Based on records reviewed and interviews conducted, the Department determined that the facility did not adequately assist in arranging and coordinating medical care appropriate to R1’s needs and ensure necessary emergency information accompanied R1 to the medical appointment. Based on the preponderance of evidence obtained during the investigation, the allegation that staff did not ensure emergency paperwork went with the resident to a medical appointment is SUBSTANTIATED. As a result, this allegation is SUBSTANTIATED. A finding that the complaint is substantiated means that the allegations are valid because the preponderance of the standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with Administrator Molinyawe and a copy of this LIC 9099, LIC 9099-D page and appeal rights provided to facility. On 04/28/2026, facility documentation again indicated no change in R1’s condition. On 04/29/2026, R1 attended a previously scheduled medical appointment. During the appointment, R1 became distressed, emergency medical services were contacted, and R1 was transported to the hospital. R1 was hospitalized and diagnosed with a urinary tract infection (UTI). The Administrator and two care staff interviewed stated that prior to the medical appointment, R1 did not exhibit any unusual behaviors, signs, or symptoms indicating a change in condition. Based on interviews conducted and records reviewed, there was insufficient evidence to establish that R1 exhibited observable signs or symptoms of a UTI or other change in condition prior to the medical appointment that facility staff did not identify. Facility documentation reflected that staff provided incontinence care and monitored R1’s condition, with no change in condition documented during the days preceding the hospitalization. Therefore, based on records review and the interviews conducted during the investigation process, LPA Lee was unable to corroborate the allegation. The investigation revealed the preponderance of evidence standards has not been met; therefore, the above allegation is found to be UNSUBSTANTIATED. A finding that the complaint allegation is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. An exit interview was conducted with Administrator Molinyawe and a copy of this LIC 9099 report was provided to facility.the state’s words, verbatim · CDSS document, Aug 20, 2026 · control 27-AS-20260507093115

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(1) · Plan of correction due date: Sep 3, 2026

87465(a)(1) Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents. This requirement was not met as evidenced by: Based on interview and records review the licensee did not ensure that R1 was assisted in arranging in medal care.the state’s words, verbatim · CDSS document, Aug 20, 2026

Plan of correction: The Administrator stated that they will ensure to plan and assist residents in medical and dental care and ensure that resident’s emergency information is with residents during appointments. The Administrator will review the regulation cited and provide LPA Lee with a statement of understanding and reading the regulation. POC due to LPA Lee by 09/03/2026 at the end of day 5:00 PM.

Type of visit: Required - 1 Year

On 8/6/2025, Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to conduct a Required - 1 Year visit. LPA met with administrator, Glenda Molinyawe and explained the purpose of the visit. This facility is licensed to serve six (6) non-ambulatory residents. Hospice waiver approved for two. The current census is 6. LPA toured the facility with Glenda Molinyawe. LPA toured the physical plant including but not limited to the common area, kitchen, dining area, resident bedrooms; resident bathrooms, laundry area, and outside courtyards of the facility to ensure compliance with Title 22 regulations. LPA observed the facility to be free of odor, clean and in good repair. LPA observed that all rooms are equipped with the required furniture and sufficient lighting throughout the facility. LPA observed supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days maintained on the premises. The hot water temperature was observed to be 115.1 which is within the required range of 105-120*F. The temperature inside the facility measured at 72*F which was within the required range of 68-85*F. LPA observed the centrally stored medications area to be locked and inaccessible to residents. LPA observed the fire extinguisher(s) and first aid kits were up to date. Smoke and carbon monoxide detector(s) in the facility were in good repair. continued on 809-D LPA observed security cameras in the hallways and common areas, there were no security cameras in private areas such as resident bedrooms or bathrooms. Licensee is in the process of requesting bedroom #1 change into a bedridden room. LPA observed an activities calendar posted in the dining room bulletin board. LPA requested resident and staff files for review. LPA reviewed (3) staff files and (5) resident files, including criminal record clearances. A review of staff records indicates that all facility staff or other individuals who require caregiver background checks are fingerprint cleared and associated to the facility. LPA discussed LIC 624 and reporting requirements with S1. The following forms and documents were requested to be submitted within 15 days: Copy of Administrator Certificate, LIC 500 (August), LIC 610 Emergency Disaster Plan and Proof of Current Liability Insurance, LIC 308 Designation of Administrative Responsibility (current). Per the California Code of Regulations, Title 22, no deficiencies were cited. An exit interview was conducted, and a copy of this report was provided to facility.the state’s words, verbatim · CDSS document, Aug 6, 2025

Type of visit: Required - 1 Year

On 8/9/2024, Licensing Program Analyst (LPA) Tung Truong arrived unannounced to conduct a Required - 1 Year inspection visit. LPA met with Administrator Glenda Molinyawe and explained the purpose of the visit. Administrator current certification expires on 9/20/2025. This facility is licensed to serve six (6) non-ambulatory residents. Hospice approved for two. The current census is 6. LPA toured the facility with Glenda Molinyawe. LPA toured the physical plant including but not limited to the common area, kitchen, dining area, resident bedrooms; resident bathrooms, laundry area, and outside courtyards of the facility to ensure compliance with Title 22 regulations. LPA observed the facility is clean and in good repair. LPA observed required furniture and lighting throughout the facility. LPA observed supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days maintained on the premises. The hot water temperature was measured at 107*F which was within the required range of 105-120*F. The temperature inside the facility measured at 72*F which was within the required range of 68-85*F. LPA observed the centrally stored medications area to be locked and inaccessible to residents. LPA observed the fire extinguisher(s) and first aid kits were up to date. LPA observed smoke and carbon monoxide detector(s) in the facility were in good repair. LPA requested resident and staff files for review. LPA reviewed (2) staff files and (3) resident files, including criminal record clearances. A review of staff records indicates that all facility staff or other individuals who require caregiver background checks are fingerprint cleared and associated to the facility. The following forms and documents were requested to be submitted within 15 days: LIC 308 Designation of Administrative Responsibility, LIC 500 Personnel Report, Copy of Administrator Certificate, LIC 610 Emergency Disaster Plan and Proof of Current Liability Insurance. Per the California Code of Regulations, Title 22, Division 6, Chapter 8, no violations were observed. An exit interview was conducted, and a copy of this report was provided to facility.the state’s words, verbatim · CDSS document, Aug 9, 2024

Type of visit: Case Management - Incident

On 6/13/24, Licensing Program Analyst (LPA) Tung Truong arrived at this facility unannounced to conduct a case management visit regarding an incident report the Department received on 6/6/24. LPA met with Administrator Glenda Molinyawe and explained the purpose of the visit. The purpose of this case management visit is to follow up on an incident that occurred on 6/2/24. Per incident report, resident R1 started screaming after lunch and throwing everything R1 can get a hold of at staff. R1 was completely out of control; therefore, staff called the paramedic to bring R1 into Kaiser ER for evaluation. Incident report revealed that R1 is declining both mentally and physically. Staff reported R1 could no longer turns on their bed. The facility declined to accept R1 back from the hospital as R1 could no longer turns and is considered bedridden. During today’s visit, LPA Truong review records and interviewed staff. It was learned that staff noticed R1 was having a change in condition a week prior to hospitalization. R1 would scream day and night causing disturbance to other residents and to the neighbors. When staff asked why R1 was screaming, R1 said, they don’t know. Staff stated R1 is unable to turn or move on their own and mentally not cooperating with staff. The facility refused to accept R1 back to the facility due to change in R1’s mental condition and R1 is determined to be bedridden. Staff believes R1 needs a higher level of care and the facility doesn't have a fire clearance to retain a bedridden resident. No deficiencies were cited during today’s visit pursuant to Title 22 rules and regulations, Health and Safety Codes. Exit interview conducted and a copy of this report was left at the facility.the state’s words, verbatim · CDSS document, Jun 13, 2024

Allegation investigated: Resident was inappropriately touched by staff in a sexual manner.

On 10/05/2023 at 2:00 PM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Glenda Molinyawe and explained the purpose of today visit. Throughout the course of this investigation, The Department conducted interviews and reviewed facility documents. It was learned this allegation pertained to a person that has never lived at Young at Heart No.2. This agency has investigated the complaint alleging (Resident was inappropriately touched by staff in a sexual manner). We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted, and a copy of this report was provided to the facility. An exit interview was conducted, and a copy of this report was provided to the facility. Unfoundedthe state’s words, verbatim · CDSS document, Oct 5, 2023 · control 27-AS-20230911121810

The state marks this report as 3 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.