Moai is a residential care home for the elderly (RCFE) in Carmichael, Sacramento County, California — state license #345002859, licensed for 5 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 6, 2026 — published below in full, verbatim and unscored.

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Moai

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Residential care home for the elderly (RCFE) · Small home, 5 residents · Carmichael, CA · Sacramento County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #345002859, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
2633 Cardinal Court · Carmichael, Sacramento County
Phone
(916) 844-5250
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 5 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR FIVE (5) NON AMBULATORY, HOSPICE WAIVER APPROVED FOR THREE (3).State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 13 times and filed 12 documents. The most recent is a facility evaluation report, dated May 6, 2026.

Most recent state visit
May 6, 2026
Occupancy at the April 28, 2026 visit
0 of 5 beds

The state's published file for this home includes 2 documents with transcribed findings, dated November 6, 2025 to April 28, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 12 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 28, 2026Complaint investigation reportSubstantiated

Allegation investigated: Staff spoke to resident in an inappropriate manner.

Licensing Program Analyst (LPA) Michael Hood arrived at the care home and met with Administrator, Craig M. Fowler, to deliver findings regarding the complaint allegation listed above. During the investigation, LPA conducted interviews and toured the premises. The results of the investigation are as follows: Allegation: Staff spoke to resident in an inappropriate manner. Relevant party reported that to the Department concerns regarding how Administrator communicates with resident (R1), including witnessing Administrator yelling at R1. ** Report continued on 9099-C ** Substantiatedthe state’s words, verbatim · CDSS document, Apr 28, 2026 · control 59-AS-20250916091855
20253 state visits · 3 documents
Nov 6, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff physically abused resident in care.

Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Administrator, Craig Fowler, to deliver findings into the complaint allegation listed above. During the investigation, LPA conducted interviews, toured the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: Allegation: Facility staff physically abused resident in care. ** Report continued on 9099-C ** Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 6, 2025 · control 59-AS-20251021153337
Sep 30, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 4 documents
Sep 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Oct 4, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints2typical 0
State visits on file13typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262212025330202434020232202022110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (916) 844-5250

Is Moai licensed?

Yes — Moai is a licensed residential care home for the elderly (RCFE) in Carmichael (Sacramento County): California license #345002859, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 5 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 6, 2026, appears in the inspection record on this page.

Can Moai care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Moai with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR FIVE (5) NON AMBULATORY, HOSPICE WAIVER APPROVED FOR THREE (3).

How much does Moai cost?

California's public licensing record does not include Moai's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Moai accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Moai through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Sacramento County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

0 of 5 beds occupied (0%) when the state visited on April 28, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Moai?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 12 dated documents since 2022 for Moai; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 28, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff spoke to resident in an inappropriate manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Michael Hood arrived at the care home and met with Administrator, Craig M. Fowler, to deliver findings regarding the complaint allegation listed above. During the investigation, LPA conducted interviews and toured the premises. The results of the investigation are as follows: Allegation: Staff spoke to resident in an inappropriate manner. Relevant party reported that to the Department concerns regarding how Administrator communicates with resident (R1), including witnessing Administrator yelling at R1. ** Report continued on 9099-C ** SubstantiatedCDSS inspection report, April 28, 2026 · control 59-AS-20250916091855

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff physically abused resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Michael Hood arrived at the facility and met with Administrator, Craig Fowler, to deliver findings into the complaint allegation listed above. During the investigation, LPA conducted interviews, toured the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: Allegation: Facility staff physically abused resident in care. ** Report continued on 9099-C ** UnsubstantiatedCDSS inspection report, November 6, 2025 · control 59-AS-20251021153337

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
13
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 844-5250
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

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This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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