Dani's Helping Hands

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Lavinia Muscan arrived on 8/1/23 to conduct the annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA reviewed resident (2) and staff files (1). All resident files contained the required paperwork. Staff file contained the required paperwork. Staff has current first aid and CPR training. Facility was clean and well organized. All required posting were observed. Staff training contained the required initial training. LPA and Administrator Danielle Hazziez toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, kitchen, common areas and outside area. The food supply is within compliance, 2 days of perishable and 7 days worth of non-perishable food items. Grab bars were present at the toilet and in the shower. All exits were unobstructed. The administrator's certificate is current. There is a gate for emergency access. LPA checked the kitchen area for the ability to prepare and store food. Knives and Sharp objects found to be locked . LPA observed cleaning products and other toxins to be locked away. LPA observed the area used for medication to be locked and inaccessible to residents. LPA observed smoke detectors and carbon monoxide detector at the care home are operational. Fire extinguisher is ready for emergency use. Water temperature is within compliance. In the areas toured, there were no health or safety violations observed. LPA requested a copy of the LIC500, LIC610E and current liability insurance to be sent to the Department. Exit interview conducted. A copy of this report was printed and given to Administrator.the state’s words, verbatim · CDSS document, Aug 1, 2023

Allegation investigated: Uncleared adult caring for residents. Staff did not provide admission agreement to POA. Staff spoke inappropriately to a resident in care.

On 5/17/23, Licensing Program Analysts (LPA) Lavinia Muscan arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Administrator Danielle Hazziez. During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: **Report continued on 9099-C** Unfounded Uncleared adult caring for residents. Community Care Licensing Division (CCLD) received allegation stating the facility has an uncleared adult working in facility. LPA requested for pertinent documents such as staff’s Criminal Record Exemption Transfer Request documents and facility staff roster. Licensee/Administrator was able to produce paperwork from CCLD stating all caregivers were granted clearance and are associated to the facility. This agency has investigated the complaints alleging, uncleared adult caring for residents. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Staff did not provide admission agreement to POA. LPA investigated allegation, “Facility did not provide admission agreement to POA”. LPA interviewed administrator, responsible party (RP), and reviewed documents. Interviews with administrator indicate an admission agreement was signed with RP upon the time of admission for the resident and was given to RP. LPA interviewed RP in which they stated they signed a document upon admission of resident but could not specifically remember the document. LPA reviewed admission agreement on file and observed RP signed admission agreement on 1/6/22 and administrator signed admission agreement on 1/6/22. RP stated that RP was not sure if the admission agreement was given to RP. RP later found the admission agreement. Due to the information gathered, LPA finds allegation to be UNFOUNDED. This agency has found the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Staff spoke inappropriately to a resident in care. LPA investigated allegation, “Staff spoke inappropriately to a resident in care”. LPA interviewed staff and 4 residents in care. LPA interviewed residents in which they stated staff do not yell at them or speak inappropriately to them and that staff treat them very well. LPA interviewed staff and administrator in which they stated they have not observed staff talking inappropriately to residents. Due to the information gathered LPA finds allegation to be UNFOUNDED. This agency has found the complaint was UNFOUNDED, meaning that the allegation is false, could not have happened, and/or is without a reasonable basis. Exit interview was conducted with Administrator and a copy of this report was provided to the facility. The signature of the Administrator on these forms acknowledges receipt of these documents.the state’s words, verbatim · CDSS document, May 17, 2023 · control 25-AS-20230202090609

Type of visit: Required - 1 Year

On 8/24/2022 Licensing Program Analyst (LPA) Lavinia Muscan, arrived at the facility unannounced to conduct an annual visit using the infection control tool visit. LPA met with Facility Administrator, Danielle Hazziez and explained the purpose of the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured she used hand sanitizer shortly after entering the facility and the following Personal Protective Equipment (PPE) was worn: surgical mask. Additionally, LPA was screened by Administrator. LPA and Administrator toured facility together to ensure health and safety of residents in care. Areas toured include but are not limited to: common areas, resident bedrooms, outside area and common restrooms. Facility has a 2 day perishable and a 7 day non-perishable amount of food. In the areas toured no immediate health, safety, or personal rights violations were observed. LPA and Administrator completed the infection control domain and facility was found to be in substantial compliance at this time. Facility has 4 residents. Administrator agrees to send in LIC500 and liability insurance. No deficiencies are being cited as a result of todays inspection. Exit interview conducted and copy of report left at the facility.the state’s words, verbatim · CDSS document, Aug 24, 2022

Allegation investigated: Unlawful Eviction Finanical

On May 10, 2022, Licensing Program Analyst (LPA) DeAnna Williams-Lyons arrived unannounced to deliver findings for complaint # 25-AS-20220111092821. LPA met with Danielle Hazziez, Administrator and informed her the reason for the visit. Prior to the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; contacted licensee and completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N-95 Masks. The Department received a complaint on 1/7/2022, alleging the facility issued an Unlawful Eviction and Financial Misconduct. During the investigation, LPA conducted interviews and reviewed documentation including resident's (R1) physician's report, medication orders and changes, reappraisal, incident report and admission Agreement. To continue see 9099-C... Unfounded Resident was admitted to the facility from an out of state facility. R1 came to the facility with a bag full of medications with no prescription orders. LPA counted 29 different pill bottles. Information was provided to the facility that R1 seeks narcotic medications. Facility staff information R1 that the facility is unable to administer medications without a physician’s order. R1 was taken to the hospital to obtain a physician’s medication order for the medications R1 brought to the facility at the time of admittance. R1 returned back to the facility with only orders for over the counter pain medication. R1 continued to ask for “blue pills”. The facility reiterated to R1 that they are unable to administer medications without physician’s orders. On , December 23, 2021 , R1’s responsible party removed R1 from the facility. Facility staff indicated there was no written eviction letter given to R1 and R1 did not provide a written 30-day notice to move out of the facility. On the allegation of financial misconduct alleging the facility cashed December 2021 and January 2022 rent checks, LPA reviewed documentation and confirmed only the December 2021 rent check was cashed which covered the resident’s stay for December 2021. Based on LPA's review of documentation and interviews, the allegations that facility issued an unlawful eviction and financial misconduct is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. Per California Code of Regulations, Title 22, no citations were issued. An exit interview was conducted, and a copy of this report was given to Danielle Hazziez.the state’s words, verbatim · CDSS document, May 10, 2022 · control 25-AS-20220111092821

Type of visit: Prelicensing

Licensing Program Analyst (LPA) K. Hiratsuka, arrived at the facility announced on 07/12/2021 to conduct an announced prelicensing visit. This facility is undergoing a change-of-ownership. LPA met with Facility Representatives Danielle and Hakim Hazziez and explained the purpose of the visit. Prior to initiating the prelicensing visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms; contacted Facility Representative and completed a facility risk assessment. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: surgical mask. Additionally, LPA was screened by Hakim Hazziez. This facility has a fire clearance for six non-ambulatory residents. The main entrance opens to a small foyer. To the left of the main entrance is a hallway leading to three shared resident rooms and one full common bathroom. The largest shared resident room has an exit to the outside and a full private bathroom. To the right of the main entrance is a common area that also has a door leading to the garage. The garage is used for storage and has the clothes washing and dryer machines. Across the main entrance is a second common area. The kitchen is to the right and in front of the sitting area. The backyard was inspected. There is a gate on both sides of the property. There is also a locked shed on the side opposite the garage. There is a locked cabinet for medications and files Component III orientation was conducted.. This facility meets regulations. LPA is going to submit this report to the applications specialist.the state’s words, verbatim · CDSS document, Jul 12, 2021