Mount Hood Serenity Care is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #342700696, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 18, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 14 times and filed 14 documents. The most recent is a facility evaluation report, dated June 18, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated June 11, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 18, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 11, 2025Substantiated
Allegation investigated: Staff financially abused a resident in care.
On 06/11/25, Licensing Program Analyst (LPA) Talwinder Bains conducted complaint delivery visit and met with Administrator, Irene Nepomuceno and explained the purpose of the visit. Throughout the investigation the Department conducted interviews with staff, residents, key witness and reviewed documentation pertinent to the investigation. The results are as follows: ***Continuation on 9099-C*** Substantiatedthe state’s words, verbatim · CDSS document, Jun 11, 2025 · control 59-AS-20250529161737
Jun 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Mount Hood Serenity Care licensed?
Yes — Mount Hood Serenity Care is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #342700696, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 14 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated June 18, 2026, appears in the inspection record on this page.
Can Mount Hood Serenity Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Mount Hood Serenity Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR FOUR RESIDENTS.
How much does Mount Hood Serenity Care cost?
California's public licensing record does not include Mount Hood Serenity Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Mount Hood Serenity Care accept Medi-Cal or the Assisted Living Waiver?
Mount Hood Serenity Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 6 beds occupied (50%) when the state visited on June 11, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Mount Hood Serenity Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 14 dated documents since 2021 for Mount Hood Serenity Care; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated June 11, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(916) 617-7601Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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