Chateau At River's Edge, The · License #342700579 · 641 Feature Dr, Sacramento, CA · (916) 921-1970 Record printed from covelightcare.com — data as of the dates shown on each item.
Chateau At River's Edge, The is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #342700579, licensed for 143 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 38 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 25, 2026 — published below in full, verbatim and unscored.
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.
Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →
LICENSED TO SERVE 143 RESIDENTS AGES 60 AND ABOVE OF WHICH 117 MAYBE NON-AMBULATORY AND 10 MAYBE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026
“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.
Since 2021, the state has visited this home 50 times and filed 38 documents. The most recent is a complaint investigation report, dated February 25, 2026.
Most recent state visit
February 25, 2026
Occupancy at the August 10, 2023 visit
101 of 143 beds
The state's published file for this home includes 15 documents with transcribed findings, dated October 22, 2021 to August 10, 2023. 15 of the 15 carry the state's recorded outcome word: “Substantiated” (7), “Unfounded” (2), “Unsubstantiated” (6). 15 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 15 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
Feb 25, 2026Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
20252 state visits · 3 documents
Oct 16, 2025Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2025Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2025Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
20248 state visits · 10 documents
Dec 10, 2024Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 6, 2024Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 23, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 16, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 3, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 5, 2024Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 25, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 25, 2024Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 25, 2024Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
20234 state visits · 4 documents
Dec 14, 2023Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 18, 2023Complaint investigation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 2, 2023Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 28, 2023Facility evaluation reportReport on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Beside homes the same size
Type A citations6typical 1
Type B citations10typical 1
Substantiated complaints20typical 2
Total complaints23typical 7
State visits on file50typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo(2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →
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No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
The first two come straight from this home’s record — a brochure won’t answer them.
Yes — Chateau At River's Edge, The is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #342700579, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 143 residents. State records list 38 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 25, 2026, appears in the inspection record on this page.
Can Chateau At River's Edge, The care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Chateau At River's Edge, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO SERVE 143 RESIDENTS AGES 60 AND ABOVE OF WHICH 117 MAYBE NON-AMBULATORY AND 10 MAYBE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR 15.
How much does Chateau At River's Edge, The cost?
California's public licensing record does not include Chateau At River's Edge, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Chateau At River's Edge, The accept Medi-Cal or the Assisted Living Waiver?
Chateau At River's Edge, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
101 of 143 beds occupied (71%) when the state visited on August 10, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Chateau At River's Edge, The?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 50 state visits and 38 dated documents since 2021 for Chateau At River's Edge, The; 15 complaint-investigation narratives are transcribed verbatim below. The most recent, dated August 10, 2023, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
Allegation the state reviewedPhysical Plant: Elevator is in disrepair Personal Rights: 1) Doctor appointments are not accessible to resident. 2) Planned activities are not accessible to resident. 3) Staff do not answer resident's call button in a timely manner. Food Service: Staff do not provide an accurate food menu.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kevin Gould made an unannounced inspection to the Chateau At River's Edge (RCFE) on 8/10/23 at 9:00am to conclude the investigation of the above allegations and to deliver the findings. LPA met with Administrator and together discussed the investigation details. Based on the interviews and statements obtained during the investigation process, the allegations cannot be substantiated. LPA conducted interview with 5 residents and 6 staff members and LPA received conflicting statements regarding the above allegations. Regarding allegation that elevator is in disrepair. LPA reviewed Elevator records including the maintenance records. LPA was able to confirm there were several instances where the facility elevator was not working. Facility records indicate elevator repair was contacted immediately upon being aware of the issue and any delay in operation was due to a part not being available. there have been no recorded evelator issues since the reported incide— CDSS inspection report, August 10, 2023 · control 27-AS-20230501114110
Allegation the state reviewedStaff do not answer resident's call button in a timely manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Tung Truong arrived at the facility unannounced on 7/19/2023 to conclude the investigation of the above allegations and to deliver the findings. LPA met with Interim Administrator Elena Cuevas and explained the purpose of the visit. Throughout the course of the investigation, LPA conducted interviews and reviewed records. Regarding the allegation of staff do not answer resident's call button in a timely manner, LPA observed that there were 16 times of 25 minutes plus on resident R1’s pendant time log for the month of June 2023. This log stated the time the pendant was pressed, and the time staff reset the pendant. The Departments expectation is that staff shall respond immediately to each pendant call or any needs call in a timely manner. Continued on 9099-C Substantiated— CDSS inspection report, July 19, 2023 · control 27-AS-20230620105201
Allegation the state reviewedDue to staff neglect, resident sustained unstageable pressure injury while in care. Facility staff did not meet resident's hygiene needs. Facility staff did not ensure that resident received assistance with ADLs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*******Licensing Program Analyst Tung Truong arrived at the above facility unannounced to amend this report. LPA Truong met with Interim Administrator Elena Cuevas to Amend complaint. ******* Licensing Program Analyst (LPA) Tung Truong arrived at the facility unannounced on 7/19/2023 to conclude the investigation of the above allegations and to deliver the findings. LPA met with Interim Administrator Elena Cuevas and explained the purpose of the visit. Throughout the course of the investigation, the Department conducted interviews and reviewed medical records. Regarding the allegation that due to staff neglect, resident sustained unstageable pressure injury while in care, the investigation revealed resident (R1’s) discharge notes from Whitney Oaks Care Center show that R1 has developed a moisture-associated skin damage with small opening on coccyx prior to returning to the facility. Facility staff performed a skin assessment of R1 the day after R1 returned to the facility on 1/31/2023— CDSS inspection report, July 19, 2023 · control 27-AS-20230201161811
Allegation the state reviewedStaff administered the wrong medication to resident
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 6/21/23, Licensing Program Analyst (LPA) Tung Truong conducted an unannounced visit at this facility to commence a complaint investigation with the allegations above. LPA met with Interim Administrator Elena Cuevas and explained the purpose of the visit. Based on records reviewed and interviews, it was determined that the facility did not administer the correct medication to resident (R1). Facility Interim Administrator corroborated that another resident's medications were being given to R1. The Med Tech (S1) admitted to have made this med error. Continued on 9099-C Substantiated— CDSS inspection report, June 21, 2023 · control 27-AS-20230620105201
Allegation the state reviewedFacility did not adhere to the Admission Agreement. Facility raised resident's rate without proper notification.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 5/23/2023, Licensing Program Analyst (LPA) Tung Truong conducted an unannounced visit the facility to conclude the complaint investigation regarding the allegations above. LPA met with Interim Administrator Pam Munday and stated the reason for the visit. Throughout the course of the investigation, LPA conducted interviews and reviewed records. Regarding the allegation that facility did not adhere to the Admission Agreement, it was learned that resident (R1) eloped from the facility on 1/24/23 without staff noticing. Per Admission Agreement, its stated that facility will ensure proper supervision of R1 with the use of exiting monitoring alert, wander guard band. The facility did not fulfill its obligation as stated in the Admission Agreement and failed to properly monitor R1 from exiting the facility. A review of the wander guard alarm log for 1/24/2023 revealed that there was no record of R1's wander guard alarm alert from 1:45pm to 2pm. Report continued on 9099-C Substantiated— CDSS inspection report, May 23, 2023 · control 27-AS-20230127143932
Allegation the state reviewedMedication: Staff not administering medication to resident.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Kevin Gould made an unannounced inspection to the Chateau at River's Edge (RCFE) on 5/3/23 at 9:00am to conclude the investigation of the above allegation and to deliver the findings. LPA met with Interim Administrator and together discussed the investigation details. Based on the interviews conducted and statements obtained during the investigation process, the allegations cannot be corroborated because LPA was able to verify that Client #1 (see confidential name list LIC-811 dated 5/3/23) did have one prescription medication discontinued by their physician and the facility followed title 22 regulations and discontinued medication administration for that medication. Additionally, LPA reviewed medication administration records from October 2022 to present and observed Client #1 had recorded administration of medications prescribed by the physician. Report continued on LIC 9099-C Unfounded— CDSS inspection report, May 3, 2023 · control 27-AS-20230217153317
Allegation the state reviewedResident wandered from the facility due to lack of supervision by staff.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Tung Truong conducted an unannounced complaint investigation visit to this facility today, 2/2/2023 at 1:00pm to investigate the allegation listed above. LPA met with Administrator, Mike Talani and explained the purpose of today's visit. During the course of the investigation, LPA interviewed the Administrator on 2/2/2023 and reviewed facility and resident records. Based on the interviews conducted and reviewed of records, it was learned that resident R1 had eloped from the facility on 1/24/23. It was determined at that time based on interviews and record reviews that facility was unaware of R1s general whereabouts on 1/24/23. Review of R1’s LIC 602 revealed that R1 has been determined to be unable to leave the facility unassisted by his physician. Report continued on 9099-C Substantiated— CDSS inspection report, February 2, 2023 · control 27-AS-20230127143932
Allegation the state reviewed-Staff is mismanaging resident's medications.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/15/22 at 2:50PM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Administrator Mike Talani and explained the purpose of the visit. Regarding the allegation of Staff is mismanaging resident's medications, the Department found the following; based on interview and record review, it was determined that Resident 1 (R1) did have medication in the med room. Staff 1 (S1) overlooked this medication, called the family and stated R1 was out of medication. R1 missed 2 days of this medication, which is supposed to be taken once daily. Based on interview and record review, the preponderance of evidence standards has been met, therefore, the above allegation(s) is/are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, deficiencies are being cited on the attached 9099D during this visit. Appeal rights given Substantiated— CDSS inspection report, December 15, 2022 · control 27-AS-20221214094507
Allegation the state reviewed-Staff did not ensure facility was free from bed bugs -Residents are not showered -Residents are left in soiled diapers -Residents are left in dirty clothes -Staff did not ensure faciltiy was free from rats -Resident missed meals -Staff do not meet residents needs timely
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On December 1, 2022 at 12:10PM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Administrator Mike Talani and explained the purpose of the visit. Regarding the allegation of Staff did not ensure facility was free from bed bugs, the Department found the following; based on interview and record review, it was determined the facility did not have bed bugs. LPA reviewed Orkin documents stating there was no live evidence or active infestation of bedbugs. Regarding the allegation of Residents are not showered, the Department found the following; based on interview, it was determined that residents do get showers. When they refuse, staff do change of face to get them to shower. Residents on hospice are given bed baths by home health with assistance from caregivers. Report continued on LIC9099-C... Unsubstantiated— CDSS inspection report, December 1, 2022 · control 27-AS-20221108153050
Allegation the state reviewed-Facility staff is not providing the necessary documents to insurance company.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On November 3, 2022 at 9:10AM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegation. LPA met with Administrator Mike Talani and explained the purpose of the visit. Regarding the allegation Facility staff is not providing the necessary documents to insurance company, the Department found the following; based on interview and record review it was determined that the facility is providing the insurance documents to Long Term Care. A staff did make a mistake filling the documents out, but that was corrected as soon as it was returned. River's Edge staff fill out insurance documents as a courtesy, nothing in the Admission Agreement/contract states the facility is obligated to do this. Based on record review and interview, this allegation is determined to be without a reasonable basis and is determined to be UNFOUNDED. Exit interview conducted with Administrator Mike Talani. A copy of this report— CDSS inspection report, November 3, 2022 · control 27-AS-20221026113622
Allegation the state reviewed-Staff did not seek medical attention in a timely manner. -Staff did not provide adequate food service.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On October 13, 2022 at 9:15AM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Administrator Mike Talani and explained the purpose of the visit. Regarding the allegation of Staff did not seek medical attention in a timely manner, the Department found the following; based on interview LPA could not determine whether or not staff called 911 one hour after being told by Resident 1 (R1) family to do so. Regarding the allegation of Staff did not provide adequate food service, the Department found the following; based on interview, it was determined that some residents were getting their breakfast around 10am due to the facility having multiple Covid-19 outbreaks along with gastrointestinal outbreaks. Staff would prepare found and individually deliver to each room. Although the allegations may have happened and/or are valid, there is not a preponderance of evidence to prove th— CDSS inspection report, October 13, 2022 · control 27-AS-20220808164209
Allegation the state reviewed-Residents not getting their medications on time during the night -Facility not doing anything about rat and mice problem -Residents not supervised and leaving the building unnoticed -Not enough staff to meet resident needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On September 8, 2022 at 9:47AM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Regional Director of Operations Scott Bissey and explained the purpose of the visit. Administrator Mike Talani is out today. Regarding the allegation Residents not getting their medications on time during the night, the Department found the following; based on interview and record review, it was determined that residents are getting their nightly medications on time. LPA interviewed 4 residents and all stated that they receive their medication on time consistently. LPA also reviewed the MAR for those 4 residents and the MAR does reflect the residents receiving their medications. Report continued on LIC9099-C... Unsubstantiated— CDSS inspection report, September 8, 2022 · control 27-AS-20220711162900
Allegation the state reviewed-Facility elevator is in disrepair
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On August 30, 2022 at 1:30PM Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Administrator Mike Talani and explained the purpose of the visit. Regarding the allegation of Facility elevator is in disrepair, the Department found the following; based on interview and record review, it was determined the elevator was in and out of service. Administrator informed LPA the day the elevator went down and has been updating LPA throughout the process. Administrator has been in contact with the elevator repair company (Tyson Krupt) and they have been out to repair the elevator. Based on interview and record review, the preponderance of evidence standards has been met, therefore, the above allegation(s) is/are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, deficiencies are being cited on the attached 9099D during this visit. Appeal ri— CDSS inspection report, August 30, 2022 · control 27-AS-20220822101632
Allegation the state reviewed-Facility did not follow resident's care plan -Facility staff are not adequately trained -Resident sustained fractures while in care -Facility did not accept resident back after a hospital visit -Facility did not notify resident's representative in a timely manner of a change in resident's needs for a higher level of care -Resident's room was not properly cleaned while in care -Resident was unkempt while in care -facility did not request for an exception to use recliner instead of bed -Resident sustained a pressure injury while in care -Facility did not have sufficient staff to meet the residents' needs
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 1/21/2022 at 9:15AM, Licensing Program Analyst (LPA) Chris Hopkins arrived at this facility unannounced to conduct a complaint investigation regarding the above allegations. LPA met with Executive Director Mike Talani and explained the purpose of today's visit. Regarding the allegation of Facility did not follow resident's care plan, the Department found the following: based on interviews and record review it was determined that, Resident 1's (R1) care plan never showed a change in status checks. There was a care plan on 2/17/21 and 4/11/21 and neither of them mentioned status checks every 2 hours for R1. Per R1's responsible party, it was verbally agreed with the Director of Nursing, that R1 would recieve status checks every 2 hours. Staff 1 stated that it was standard practice to "try" and check on residents every 1-2 hours during the night, but that varies on each resident. Report continued on LIC9099-C... Unsubstantiated— CDSS inspection report, January 21, 2022 · control 27-AS-20210928072212
Allegation the state reviewedStaff did not assist resident with their toileting needs in a timely manner.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/22/21, Licensing Program Analyst (LPA) Mohamed Filouane, conducted a 10-day complaint follow-up on-site inspection. LPA entered the facility and had his temperature taken and answered a COVID-19 questionnaire by a staff member, following the facility's health and safety procedures. LPA Filouane then met with Executive Director (ED) Michael Talani, explained the purpose of the visit, interviewed residents and staff, then delivered the findings of the investigation. During the investigation, LPA Filouane interviewed the ED, interviewed residents, and staff regarding the allegation of staff not assisting a resident with their toileting needs in a timely manner. The report indicates that the resident in question (R1) waited approximately forty-five minutes for a staff member to assist them. LPA interviewed R1's neighbor and confirmed that R1 had explained the long waiting time for staff to their neighbor. LPA also interviewed the staff member who assisted R1 after they had waited for— CDSS inspection report, October 22, 2021 · control 27-AS-20210903151406
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 50 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →