Nellie's Angels Home Care is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #342700237, licensed for 9 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated February 18, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 11 times and filed 10 documents. The most recent — a complaint investigation report on February 18, 2026 — closed with the state’s outcome word: “Unfounded.”
The state's published file for this home includes 4 documents with transcribed findings, dated January 12, 2023 to February 18, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 18, 2026Unfounded
Allegation investigated: Licensee made changes to the LLC without notifying CCL.
Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with staff member Stephanie Reid to deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Feb 18, 2026 · control 59-AS-20251230083904
Jan 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 4, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 21, 2023Unsubstantiated
Allegation investigated: - Staff not administering resident's medication as prescribed. - Facility does not have enough staff to meet the needs of residents in care. - Staff did not provide adequate food service to resident in care. - Facility staff was not adequately trained.
Licensing Program Analyst (LPA) Sarena Keosavang arrived at the facility unannounced on 09/21/2023 to deliver complaint finding Community Care Licensing (CCL) received on 03/21/2023. LPA met with Administrator, Nellie Johnson, and explained the purpose of the visit. During the course of investigation, the Department interviewed facility staff, residents in care, and obtained pertinent documents relevant to the complaint investigation such as, resident’s (R1) physician’s report, appraisal/needs and services plan, identification and emergency information, medication list, physician’s orders, medication administration records (MAR), staff trainings, fire clearance, employee roster, and resident roster. Continue on page LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 21, 2023 · control 59-AS-20230321112340
Year-by-year trend
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Is Nellie's Angels Home Care licensed?
Yes — Nellie's Angels Home Care is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #342700237, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 9 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated February 18, 2026, was marked “Unfounded” by the state.
Can Nellie's Angels Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Nellie's Angels Home Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR NINE (9) NON-AMBULATORY IN THE EXISTING DWELLING. HOSPICE WAIVER ON FILE FOR FIVE (5).
How much does Nellie's Angels Home Care cost?
California's public licensing record does not include Nellie's Angels Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Nellie's Angels Home Care accept Medi-Cal or the Assisted Living Waiver?
Nellie's Angels Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
8 of 9 beds occupied (89%) when the state visited on February 18, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Nellie's Angels Home Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2021 for Nellie's Angels Home Care; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 18, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(916) 729-7648Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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