New Hope Residential Elder Care Ii Llc is a residential care home for the elderly (RCFE) in Murrieta, Riverside County, California — state license #336427427, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 29, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 6 times and filed 6 documents. The most recent is a complaint investigation report, dated June 29, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated July 29, 2024. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 29, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 29, 2024Unsubstantiated
Allegation investigated: Resident sustained multiple scratches while in care. Resident not administered medication as prescribed. Medication not locked in a cabinet.
Licensing Program Analyst (LPA) Kathleen Banrasavong conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegations. LPA met with Administrator, Jane Mikenas where LPA explained the purpose of the visit and the elements of the allegations. The investigation consisted of observation, interviews with staff members and residents, and records review. On 08/11/2021, Community Care Licensing received a complaint alleging Resident sustained multiple scratches while in care, Resident not administered medication as prescribed, and medication not locked in a cabinet. In regards to the allegation of the medication not locked, LPA interviewed Administrator, Jane Mikenas and she denied the allegation. Administrator stated that facility always locks the medications in the hallway door. LPA interviewed the staff members, who stated that the medications are always locked in the hallway closet. LPA made observation during her subsequent visit that confithe state’s words, verbatim · CDSS document, Jul 29, 2024 · control 18-AS-20210811145213
Mar 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is New Hope Residential Elder Care Ii Llc licensed?
Yes — New Hope Residential Elder Care Ii Llc is a licensed residential care home for the elderly (RCFE) in Murrieta (Riverside County): California license #336427427, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated June 29, 2026, appears in the inspection record on this page.
Can New Hope Residential Elder Care Ii Llc care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists New Hope Residential Elder Care Ii Llc with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordGE RANGE 60 AND OVER. 6 NON-AMBULATORY OF WHICH 6 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4.
How much does New Hope Residential Elder Care Ii Llc cost?
California's public licensing record does not include New Hope Residential Elder Care Ii Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does New Hope Residential Elder Care Ii Llc accept Medi-Cal or the Assisted Living Waiver?
New Hope Residential Elder Care Ii Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on July 29, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for New Hope Residential Elder Care Ii Llc?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2022 for New Hope Residential Elder Care Ii Llc; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated July 29, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(951) 467-0330Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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