Accuro Homes

On 6/4/2025 at 2:00 PM, Licensing Program Analysts (LPAs) Eldin Serrano and Sarina Ramirez made an unannounced visit to the facility to deliver the findings of the above allegation. LPAs explained the purpose of the visit to the administrator/licensee Lesley Vannoy. The investigation consisted of file review, interviews with staffs as well as observation. Allegation #1 Resident sustained pressure injuries while in care. Resident #1 (R1) was under the care of an outside home health agency while at the facility from 1/15/2021 to 2/16/2021. The alleged event occurred on 1/15/2021. R1 was referred to home health care (HHC) on the same date, with care beginning on 1/18/2021. According to the HHC OASIS D1 start-of-care documents, R1 was receiving treatment from HHC; however, the care plan documents indicate that services were provided for other medical needs, with no mention of a diagnosis requiring wound care. On 1/22/2021, documentation noted a stage 1 pressure ulcer on the coccyx. By 2/3/Read the full finding— CDSS inspection report, June 4, 2025 · control 18-AS-20210303143604

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to initiate and deliver the findings for the above allegation. LPA met with Facility Administrator April Lopez who was informed of the purpose of my visit and the allegation listed above. The investigation consists of direct observations, records review, and interviews regarding the above allegation. First Allegation: Facility retaliated for resident filing complaint. Regarding the first allegation, facility retaliated for resident filing complaint. LPA conducted an interview with Facility Administrator who stated facility/nor facility staff has never retaliated towards any resident, staff, or family members who file complaints against facility. LPA conducted interviews with Resident #2 (R2) Resident #3 (R3) Resident #4 (R4), and Resident #5 (R5) who all stated that they feel comfortable/and safe at the facility and have no fear of retaliation from the facility when needing to file a complaint or voice out anRead the full finding— CDSS inspection report, July 27, 2023 · control 18-AS-20211130104938

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to initiate and deliver the findings for the above allegation. LPA met with Facility Administrator April Lopez who was informed of the purpose of my visit and the allegations listed above. The investigation consists of direct observations, records review, and interviews regarding the above allegations. First Allegation: Staff not providing a comfortable environment for resident. Regarding the first allegation, Staff not providing a comfortable environment for resident. LPA Guerrero conducted a facility walkthrough and observed the facility to be clean, in good repair, and operating in safe conditions. LPA conducted in-person interviews with Resident #2, Resident #3, Resident #4, and Resident #5, who all stated that they feel comfortable, and safe at the facility, Resident#1 and Resident #3 stated that they all get along with each other and are all friends with one another. UnsubstantiatedRead the full finding— CDSS inspection report, June 20, 2023 · control 18-AS-20220211162541

Licensing Program Analyst (LPA) Paola Guerrero conducted an unannounced visit to initiate and deliver the findings for the above allegation. LPA met with Facility Administrator April Lopez who was informed of the purpose of my visit and the allegations listed above. The investigation consists of direct observations, records review, and interviews regarding the above allegation. First Allegation: Medication is not being administered as prescribed. Regarding the first allegation, Medication is not being administered as prescribed. LPA Guerrero requested to review Resident #1 medication record. LPA conducted a medication record review and observed that Resident #1 medication was being administered based on Resident #1 prescription orders. LPA observed that Mag Zinc and Memantine were the only two medications that was suggested to be taken at a specific time per Physicians orders. Based on documentation LPA observed that medications were being administered as suggested. UnsubstantiatedRead the full finding— CDSS inspection report, June 20, 2023 · control 18-AS-20211005142519

Licensing Program Analysts (LPAs) Anna Bueno and Amber Coleman conducted an unannounced visit to the facility to conclude the investigation of and deliver findings to the above mentioned complaints. LPAs met with care provider Joy Lizel Deocades who was informed of the reason for today's visit and staff phoned administrator Lesley Vannoy. Administrator arrived at the facility but left before findings were delivered. Allegation 1: Facility staff are not addressing resident's needs. Resident interviews reveal that the facility is meeting residents' needs, specifically during medication administration. Interview with family member deny any claims of medication not being dispensed properly. LPAs observed that the medication is kept secured and logged accordingly. Allegation 2: Facility staff is financially abusing resident. Administrator stated that it is the facility's policy for residents to keep no more than $20 on their person and witness interviewed agreed that this policy is in placeRead the full finding— CDSS inspection report, October 5, 2022 · control 18-AS-20200831104120