Mercy Home is a residential care home for the elderly (RCFE) in Winchester, Riverside County, California — state license #336423609, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated August 11, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 8 times and filed 7 documents. The most recent is a facility evaluation report, dated August 11, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated October 25, 2023 to February 6, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 6, 2024Unfounded
Allegation investigated: Staff do not assist resident out of bed. Staff do not administer resident's medication as prescribed. The facility does not provide adequate meals to meet residents needs. Staff scolded resident. Staff do allow resident to wear their own clothes.
Licensing Program Analyst (LPA) Ryan Gardner conducted an unannounced visit to the facility to investigate and delivering findings for the above complaint allegations. LPA met with Administrator Mercillina Ajunwa and explained the reason for the visit. During today’s visit, LPA interviewed the Administrator and one (1) additional staff. For allegations: Staff do not assist resident out of bed, Staff do not administer resident's medication as prescribed, the facility does not provide adequate meals to meet resident’s needs, Staff scolded resident, and Staff do allow resident to wear their own clothes: Interviews with the Administrator and an additional staff revealed that the resident involved in the complaint never lived at the facility. The resident lived at another facility that the licensee owns and operates. LPA will investigate the allegations at the correct location. Unfoundedthe state’s words, verbatim · CDSS document, Feb 6, 2024 · control 56-AS-20240202113050
Oct 25, 2023Substantiated
Allegation investigated: Licensee did not provide a 60 day written notice of rate increase to a resident's representative.
Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to investigate and deliver findings for the allegation listed above. LPA stated the purpose of the visit and was granted entry and met with Administrator Mercillina Ajunwa. The investigation consisted of resident interviews, staff interviews, and document review. For allegation, Licensee did not provide a 60 day written notice of rate increase to a resident's representative: Interview with the Administrator revealed that Resident R1’s was given a thirty (30) day notice of a rate increase. The rate increase was sent via text message to R1’s responsible party. Document review of R1’s records revealed that the facility did not have a written record of R1’s rate increase. Substantiatedthe state’s words, verbatim · CDSS document, Oct 25, 2023 · control 18-AS-20210430143456
Year-by-year trend
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Is Mercy Home licensed?
Yes — Mercy Home is a licensed residential care home for the elderly (RCFE) in Winchester (Riverside County): California license #336423609, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated August 11, 2025, appears in the inspection record on this page.
Can Mercy Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Mercy Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 3.
How much does Mercy Home cost?
California's public licensing record does not include Mercy Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Mercy Home accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Mercy Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →
2 of 6 beds occupied (33%) when the state visited on February 6, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Mercy Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 8 state visits and 7 dated documents since 2022 for Mercy Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 6, 2024, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 8 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(951) 926-0195Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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