Serrano Residential Care for the Elderly

Type of visit: Required - 1 Year

On 11/15/2024, Licensing Program Analysts (LPAs), Andrei Castillo and Seo Jeon arrived at the facility unannounced to conduct the required annual inspection. Upon entry, LPA was greeted by Caregiver, Tarcisa Villarin and informed her of the purpose of the visit. Licensee, Frances Serrano and Administrator, Melvin LLapitan arrived a few minutes later. At the time of the visit, there was one staff member, and five residents present. LPA conducted a tour of the facility with the Caregiver, reviewed facility documents and conducted interviews. The following is a summary of the visit: Facility Overview: The facility is a one-story home with six bedrooms and six bathrooms, including an attached carport. Resident bedrooms had the required bedding, furniture, and lighting. Facility sketch, exit routes, personal rights, “If you See Something, Say Something,” LTC Ombudsman, complaint information and emergency phone numbers were observed posted in the facility. There was a designated storage space for the residents and staff files, and it was locked and inaccessible to residents in care. Infection Control: There were hand hygiene and hand washing stations, and cleaning supplies were available for regular facility maintenance. The facility’s infection control plan was reviewed and found to meet department requirements. Physical Plant: Floors, windows, and doors were clean and well maintained. Furniture and fixtures were in good condition. The outdoor area which is a gated backyard was free of hazards and has a shaded area with outdoor furniture. Laundry equipment was in good working condition. LPA observed a fully charged fire extinguisher. Disinfectants, cleaning solutions, and sharp and dangerous objects were securely locked and inaccessible to residents. Cont. LIC809-C The smoke and carbon monoxide detectors were tested and operational, and the hot water temperature was measured at 119°F which is within the required limits. Safety night lights were observed throughout the facility. There were no bodies of water located on the property. According to the Licensee, there are no firearms or ammunition on the premises. Food Service: The facility’s kitchen was clean and equipped to prepare food. The facility maintained the required two-day supply of perishable foods and a seven-day supply of non-perishable foods. Care & Supervision/Administration: Adequate staff were present to supervise clients during the visit. Administrator’s license is posted in the facility with an expiration date of 10/01/2025. Record Review and Resident/Staff Files: LPA reviewed files for three staff members, confirming criminal clearances, updated training, and CPR/First Aid certification. Five resident files were reviewed and contained all required documentation. Health-Related Services/Incidental Medical Services: All resident medications were securely locked. LPA reviewed medications for five residents and found 3 residents' centrally stored medication records were missing for the month of October. Citation was issued. Disaster Preparedness: LPA reviewed the facility’s emergency and disaster plan, including documentation showing the facility holds monthly fire and earthquake drills, which was last conducted on 10/01/2024. All facility indoor and outdoor passageways and exits were clear of obstructions and or debris. There was a first aid kit with a manual. An exit interview was conducted, and a copy of this report, LIC809-D and Appeal Rights were reviewed and given to the administrator, Melvin Llapitan.the state’s words, verbatim · CDSS document, Nov 15, 2024

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Janira Arreola conducted a required annual visit. LPA was greeted and was granted entry and met with Licensee, Frances Serrano, who was informed of the purpose of the visit. At the time of the visit there were three (3) staff and five (5) residents present. The facility is a one story home with six (6) bathrooms and six (6) bedrooms, approved for two (2) hospice and six(6) non-ambulatory residents. Based on record review and interview, the licensee is retaining resident #1 (R1), whom is bedridden. The facility does not have current approved fire clearance. Deficiency was cited and plan of correction was created with licensee. No pools or fire arms are kept at the facility. The facility serves elderly residents ages 60 and above. LPA conducted a tour of the interior and exterior, reviewed facility documents and conducted interviews. LPA observed the following: Infection Control: LPA observed the hand washing stations with hand hygiene supplies and hand washing signs. The facility has a plan on mitigating infectious diseases and training staff. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. Physical Plant: LPA observed the resident bedrooms and bathrooms. Physical plant, floors, windows, and doors were observed to be clean and fixtures and furniture were present and in good repair. The facility was observed to be free of any hazards. Laundry equipment was observed to be in good repair. The sharp and dangerous objects were observed to be locked and inaccessible to clients. The smoke detector and carbon monoxide was operational, and the hot water temperature read 119.3F. Food Service: LPA observed facility kitchen had the ability to prepare food in clean environment and possessed equipment in good working condition. LPA observed the facility met the required 2-day supply of perishable and 7-day supply of non-perishable foods. Record Review and Resident/Staff Files: Staff files had all required training, criminal record clearance and required documents. Resident files were reviewed and possessed all required paperwork. Health Related Services/ Incidental Medical Services: Resident medication were locked in a medication cart inside a locked medication room. LPA reviewed resident medications for residents and found all medication were accounted for. Disaster preparedness: LPA reviewed the facility's emergency and disaster plan. LPA reviewed documentation showing last disaster drill conducted 10/21/23. LPA observed all facility exits were clear from obstructions. An exit interview was conducted where a copy of this report, deficiency pages, and appeal rights were provided to Licensee, Frances Serrano.the state’s words, verbatim · CDSS document, Nov 17, 2023

The state marks this report as 4 pages; the online copy we transcribed has 3. You can request the full file from the county licensing office.