Canyon Crest Assisted Living And Memory Care is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #331881537, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated January 28, 2026 — published below in full, verbatim and unscored.

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Canyon Crest Assisted Living And Memory Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Riverside, CA · Riverside County
LicensedMemory careHospiceBedriddenWheelchair not on file
No openings reportedBeds change hands in days ·
License #331881537, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
5005 Westmont St · Riverside, Riverside County
Phone
(951) 522-1425
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 3 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES WHERE ONE (1) CAN BE BEDRIDDEN IN MASTER BEDROOM (#2)AND NON-AMBULATORIES IN ROOM #1, 3, AND 4. WAIVER/GRANTED FOR HOSPICE CARE FOR THREE (3) RESIDENTS. DEMENTIA AND BEDRIDDEN PLAN SUBMITTED.State service designations983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 6 times and filed 6 documents. The most recent — a complaint investigation report on January 28, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
March 25, 2026
Occupancy at the January 28, 2026 visit
5 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated January 28, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 6 documentsFull record on the state’s site →
20261 state visit · 3 documents
Jan 28, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee is forcing residents to enroll in hospice care upon admission.

Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced at the facility to conclude an investigation pertaining to the allegation listed above. LPA met with Zainab Choudry and explained the purpose of the visit. It was alleged the licensee is forcing residents to enroll in hospice care upon admission. LPA conducted an interview with the licensee which revealed Resident #1, Resident #2 and Resident #3 (R1, R2 and R3) were under hospice care services in July 2025. R1 was discharged from the facility on 07/28/2025. The licensee revealed they did not know where R1 transferred to. R1 did not have a cell phone number. Attempts to contact R1’s responsible party were not successful. A review of R1’s Admission Agreement revealed R1 was admitted on 01/03/2025. R1’s hospice admission document was reviewed and it revealed hospice services were initiated on 03/13/2025. (Continued on Page 2) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 28, 2026 · control 18-AS-20250711124128
Jan 28, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are mishandling a resident's medication Staff are not providing adequate care and supervision Staff did not seek timely medical attention for a resident Staff did not meet a resident's hygiene need Staff do not communicate effectively Staff are retaliating against a resident Staff are overcharging a resident

Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced at the facility to conclude an investigation pertaining to the allegations listed above. LPA met with Zainab Choudry and explained the purpose of the visit. On July 15, 2025, Community Care Licensing received a complaint alleging Staff were mishandling a resident’s medication, staff were not providing adequate care and supervision, staff did not seek timely medical attention for resident, staff did not meet a resident’s hygiene need, staff did not communicate effectively, staff were retaliating against a resident, staff were overcharging a resident. Regarding the allegation staff are mishandling a resident’s medication, it was alleged that Resident #1 (R1) had been without their medication since 07/11/2025 (Medication #1). Based on staff interviews it was revealed they gave M1 to R1 according to the prescription and it was denied that R1 had been without the medication since 07/11/2025. (Continued on Page 2) Unsubstanthe state’s words, verbatim · CDSS document, Jan 28, 2026 · control 18-AS-20250715142201
Jan 28, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Dec 18, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20242 state visits · 2 documents
Jul 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 21, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints2typical 0
State visits on file6typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated202613020251102024220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Canyon Crest Assisted Living And Memory Care licensed?

Yes — Canyon Crest Assisted Living And Memory Care is a licensed residential care home for the elderly (RCFE) in Riverside (Riverside County): California license #331881537, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated January 28, 2026, was marked “Unsubstantiated” by the state.

Can Canyon Crest Assisted Living And Memory Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Canyon Crest Assisted Living And Memory Care with clearances for dementia / memory care, hospice care, and bedridden; it does not list wheelchair / non-ambulatory. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR SIX (6) NON-AMBULATORIES WHERE ONE (1) CAN BE BEDRIDDEN IN MASTER BEDROOM (#2)AND NON-AMBULATORIES IN ROOM #1, 3, AND 4. WAIVER/GRANTED FOR HOSPICE CARE FOR THREE (3) RESIDENTS. DEMENTIA AND BEDRIDDEN PLAN SUBMITTED.

How much does Canyon Crest Assisted Living And Memory Care cost?

California's public licensing record does not include Canyon Crest Assisted Living And Memory Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Canyon Crest Assisted Living And Memory Care accept Medi-Cal or the Assisted Living Waiver?

Canyon Crest Assisted Living And Memory Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on January 28, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Canyon Crest Assisted Living And Memory Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2024 for Canyon Crest Assisted Living And Memory Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 28, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee is forcing residents to enroll in hospice care upon admission.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced at the facility to conclude an investigation pertaining to the allegation listed above. LPA met with Zainab Choudry and explained the purpose of the visit. It was alleged the licensee is forcing residents to enroll in hospice care upon admission. LPA conducted an interview with the licensee which revealed Resident #1, Resident #2 and Resident #3 (R1, R2 and R3) were under hospice care services in July 2025. R1 was discharged from the facility on 07/28/2025. The licensee revealed they did not know where R1 transferred to. R1 did not have a cell phone number. Attempts to contact R1’s responsible party were not successful. A review of R1’s Admission Agreement revealed R1 was admitted on 01/03/2025. R1’s hospice admission document was reviewed and it revealed hospice services were initiated on 03/13/2025. (Continued on Page 2) UnsubstantiatedCDSS inspection report, January 28, 2026 · control 18-AS-20250711124128
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are mishandling a resident's medication Staff are not providing adequate care and supervision Staff did not seek timely medical attention for a resident Staff did not meet a resident's hygiene need Staff do not communicate effectively Staff are retaliating against a resident Staff are overcharging a resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, (LPA) Yolanda Delgado arrived unannounced at the facility to conclude an investigation pertaining to the allegations listed above. LPA met with Zainab Choudry and explained the purpose of the visit. On July 15, 2025, Community Care Licensing received a complaint alleging Staff were mishandling a resident’s medication, staff were not providing adequate care and supervision, staff did not seek timely medical attention for resident, staff did not meet a resident’s hygiene need, staff did not communicate effectively, staff were retaliating against a resident, staff were overcharging a resident. Regarding the allegation staff are mishandling a resident’s medication, it was alleged that Resident #1 (R1) had been without their medication since 07/11/2025 (Medication #1). Based on staff interviews it was revealed they gave M1 to R1 according to the prescription and it was denied that R1 had been without the medication since 07/11/2025. (Continued on Page 2) UnsubstanCDSS inspection report, January 28, 2026 · control 18-AS-20250715142201

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
6
typical for this size: 6
See the full inspection record on the state's site →

Who runs Canyon Crest Assisted Living And Memory Care?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Alara Health Services Inc, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(951) 522-1425
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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