Angel's Loving Touch

Licensing Program Analyst (LPA) Janira Arreola, conducted an unannounced visit to the facility in order to deliver findings for the above allegation. LPA met with Licensee, Yazmin Cerda, who was informed of the purpose of the visit. The investigation consisted of conducted interviews and conducted records reviews. It was alleged that the facility did not provide a refund to R1’s family after R1 passed away 1/28/2022. A payment of $4215 was made for February 2022 to the facility before R1’s passing, of which $2000 is still outstanding back to the family of R1. Substantiated— CDSS inspection report, July 25, 2024 · control 18-AS-20230109114416

On today's date, Licensing Program Analyst (LPA) Crystal Colvin arrived at the facility unannounced for the purpose of initiating an investigation with the above allegation. LPAs Colvin met with Administrator Yazmin Cedra. Below is a summary of the findings of the investigation: Regarding allegation "Facility refused to provide a refund": LPA Colvin reviewed the facility's Admissions Agreement for a prior resident (R1) including added optional services. LPA Colvin observed that R1's monthly expenses for July 2022 was paid in full, prior to R1 being sent out to the hospital. On July 13,2022, R1's Power of Attorney (POA) submitted notice that R1 would not be returning to the facility. R1's POA requested a refund under the section of the Admissions Agreement which states that only a 14 day notice is required (in lieu of a 30-day notice) if the resident is in the hospital with a Prohibited Health Condition. R1 was hospitalized for COVID-19, which is not considered a Prohibited Health CondiRead the full finding— CDSS inspection report, August 16, 2022 · control 18-AS-20220808094412

On today's date, Licensing Program Analysts (LPAs) Crystal Colvin and Chinwe Nwogene arrived at the facility unannounced for the purpose of initiating an investigation with the above allegation. LPAs Colvin and Nwogene met with Administrator Jazmin Cedra. Below is a summary of the findings of the investigation: Regarding allegation "Staff failed to safeguard resident's medications": LPA Colvin reviewed facility medication storage location as well as records for residents' medication. LPA Colvin additionally interviewed Administrator regarding the allegation. Administrator Jazmin Cedra denied any knowledge of any medication missing from the facility for any resident. When LPA Colvin informed her that the Department has photos of another resident's (R1) medication mixed in with other resident medication outside of the facility, Administrator Jazmin Cedra theorized that an error was possibly made when packing up medication for a resident that was discharged from the facility. LPA Colvin iRead the full finding— CDSS inspection report, July 28, 2022 · control 18-AS-20220721143820