Helping Hands Care Homes is a residential care home for the elderly (RCFE) in Temecula, Riverside County, California — state license #331880898, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 14, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 12 times and filed 11 documents. The most recent is a facility evaluation report, dated May 14, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated July 20, 2021 to September 12, 2023. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 12, 2023Unsubstantiated
Allegation investigated: Lack of Care and Supervision: causing bruises to left eye and injury to lip. Facility violated Resident personal rights: Resident was found only in diapers with no clothing. Staff neglect resulted in resident being dehydrated. Staff are overmedicating resident.
On 9/12/2023, Licensing Program Analyst (LPA), Chinwe Nwogene conducted an unannounced visit to conclude the complaint investigation into the allegation listed above. LPA Met with Licensee, Tyla Kincherlow. During the investigation, Staff, resident, Resident’s Responsible party, resident's primary care physician and Holistic Care Hospice Manager were interviewed, resident file was reviewed. Regarding the allegation “Lack of Care and Supervision: causing bruises to left eye and injury to lip”, Staff was interviewed who denied lack of care and supervision caused bruises to resident’s left eye and lip. Staff stated resident tried to get out of bed while being fed by staff, resident swung arms, and knocked the food out of staff hands. As staff went to get something to clean the food, resident climbed out of bed and hit face on the nightstand. Interview with Resident was attempted, but due to resident’s level of confusion, resident gave an inconsistent statement of events. Therefore, therethe state’s words, verbatim · CDSS document, Sep 12, 2023 · control 18-AS-20220127103222
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Is Helping Hands Care Homes licensed?
Yes — Helping Hands Care Homes is a licensed residential care home for the elderly (RCFE) in Temecula (Riverside County): California license #331880898, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 14, 2026, appears in the inspection record on this page.
Can Helping Hands Care Homes care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Helping Hands Care Homes with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND ABOVE. APPROVED FOR 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. PER STD. 850, ALL BEDROOMS APPROVED FOR NON-AMBULATORY OR BEDRIDDEN, DELAYED EGRESS/SECURE PERIMETER NOT PERMITTED, GARAGE OFF LIMITS AS LIVING SPACE. HOSPICE WAIVER APPROVED FOR 4 RESIDENTS.
How much does Helping Hands Care Homes cost?
California's public licensing record does not include Helping Hands Care Homes's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Helping Hands Care Homes accept Medi-Cal or the Assisted Living Waiver?
Helping Hands Care Homes is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
3 of 5 beds occupied (60%) when the state visited on September 12, 2023. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Helping Hands Care Homes?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 11 dated documents since 2021 for Helping Hands Care Homes; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 12, 2023, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2023
2021
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(951) 365-0443Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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