Atria Rancho Mirage is a residential care home for the elderly (RCFE) in Rancho Mirage, Riverside County, California — state license #331880734, licensed for 142 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 19 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated June 25, 2026 — published below in full, verbatim and unscored.

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Atria Rancho Mirage

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Residential care home for the elderly (RCFE) · Large community, 142 residents · Rancho Mirage, CA · Riverside County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #331880734, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
34560 Bob Hope Drive · Rancho Mirage, Riverside County
Phone
(760) 770-7737
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 142 residents
Dementia / memory careVerified in record
Hospice careApproved for 20 residents
Bedridden careApproved for 15 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 142 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 19 times and filed 19 documents. The most recent is a complaint investigation report, dated June 25, 2026.

Most recent state visit
July 15, 2026
Occupancy at the May 12, 2026 visit
109 of 142 beds

The state's published file for this home includes 9 documents with transcribed findings, dated July 30, 2021 to May 12, 2026. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (8). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 9 of 19 documentsFull record on the state’s site →
20262 state visits · 3 documents
Jun 25, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 12, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not refund preadmission fees. Facility did not provide copies of admission agreement.

On May 12, 2026, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegation and to deliver findings. The Department was met by Nathan Boese Executive Director and reason for visit explained Investigation consisted of the following: On December 26, 2023, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegation mentioned above. During the visit, it was determined that the complaint required further investigation. On May 12, 2026, the department conducted an unannounced visit continue investigation of above allegations. The department obtained the following documentations:Staff roster, Resident roster, copy of Addmission Agreement which contains the refund policy (dated 11/16/23) On May 11, 2026, the department conducted telephone interview with R1’s responsible party. On May 12, 2026, the department conducted interview with Executive Director (A1). Page 1 ofthe state’s words, verbatim · CDSS document, May 12, 2026 · control 18-AS-20231222145418
May 12, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not properly supervising residents who are a fall risk

On May 12, 2026, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegation and to deliver findings. The Department was met by Nathan Boese Executive Director and reason for visit explained Investigation consisted of the following: On August 12, 2024, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegation mentioned above. During the visit, it was determined that the complaint required further investigation. On May 12, 2026, the department conducted an unannounced visit to continue investigation of above allegations. The department obtained the following documentation: Staffing schedule (dated 5/12/26), Resident Roster (dated 5/12/26), R1’s facility incident reports (8/20/24, 8/2/24,7/27/24, 9/27/23), Change of conduction assessments (dated 5/14/24, 3/19/24, Hospital stay After visit summary (3/15/24), 3/12/24, 9/27/23) Physicians report LIC 602 (dated 10the state’s words, verbatim · CDSS document, May 12, 2026 · control 18-AS-20240805155833
20252 state visits · 2 documents
Nov 20, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not trained to dispense medication. Staff are mismanaging residents medication. Staff are not keeping accurate records of medication distribution.

On November 20, 2025, at 8:30 am, Licensing Program Analyst (LPA) Antonine Richard conducted a complaint visit to deliver findings. LPA met with the Administrator (A1), Nathan Boese, and the purpose of the visit was explained. LPA was granted entry to the facility. The investigation included the following: On November 20, 2025, at approximately 8:30 am, the LPA Richard requested and reviewed the following documents: the client roster (dated 09/06/2024) and the staff roster (dated 10/09/2025). Med Techs Training (dated 2023, 2024, 2025), Medication Administration Records (MARs dated 01, 2025; 02, 2025; 03, 2025; 04, 2025; 05, 2025; 06, 2025; 07, 2025; 08, 2025; and 09, 2025), and Med Techs Certificates of completion. LPA interviewed the Administrator (A1), two Med Techs (MT1-MT2), four staff members #1-4 (S1-S4), and eight Residents #1-8 (R1-R8). Report Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 20, 2025 · control 18-AS-20230526091812
Sep 29, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Sep 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 20, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff will not change resident's diaper

Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to initiate and deliver findings regarding the allegation listed above. LPA was granted entry and met with Executive Director Monique Moreira, who was Informed of the purpose of the visit. LPA toured the facility, conducted interviews, and collected pertinent documents regarding the allegation listed above. Regarding the allegation “Staff will not change resident's diaper” it was reported the facility is refusing to change Resident One (R1) diaper. Interview with R1 revealed staff will ask R1 if their diaper needs to be changed or staff will turn R1 to inspect R1’s diaper throughout the day. R1 denied the allegation of staff not changing their diaper. Interview with Resident Service Coordinator Jillian Ryan revealed staff check on R1 every two hours or if R1 has a bowel movement, R1 will call the front desk and staff will assist R1 with changing their diaper. Record review of R1’s needs and service plan datedthe state’s words, verbatim · CDSS document, Mar 20, 2024 · control 18-AS-20240313165847
Feb 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Sep 25, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints9typical 7
State visits on file19typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated202623020252202024330202377120221102021230
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (760) 770-7737

Is Atria Rancho Mirage licensed?

Yes — Atria Rancho Mirage is a licensed residential care home for the elderly (RCFE) in Rancho Mirage (Riverside County): California license #331880734, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 142 residents. State records list 19 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated June 25, 2026, appears in the inspection record on this page.

Can Atria Rancho Mirage care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Atria Rancho Mirage with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 142 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 20.

How much does Atria Rancho Mirage cost?

California's public licensing record does not include Atria Rancho Mirage's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Atria Rancho Mirage accept Medi-Cal or the Assisted Living Waiver?

Atria Rancho Mirage is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

109 of 142 beds occupied (77%) when the state visited on May 12, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Atria Rancho Mirage?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 19 state visits and 19 dated documents since 2021 for Atria Rancho Mirage; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 12, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not refund preadmission fees. Facility did not provide copies of admission agreement.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On May 12, 2026, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegation and to deliver findings. The Department was met by Nathan Boese Executive Director and reason for visit explained Investigation consisted of the following: On December 26, 2023, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegation mentioned above. During the visit, it was determined that the complaint required further investigation. On May 12, 2026, the department conducted an unannounced visit continue investigation of above allegations. The department obtained the following documentations:Staff roster, Resident roster, copy of Addmission Agreement which contains the refund policy (dated 11/16/23) On May 11, 2026, the department conducted telephone interview with R1’s responsible party. On May 12, 2026, the department conducted interview with Executive Director (A1). Page 1 ofCDSS inspection report, May 12, 2026 · control 18-AS-20231222145418
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not properly supervising residents who are a fall risk
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On May 12, 2026, the Department of Social Services staff conducted an unannounced visit to this facility to continue investigation of the above allegation and to deliver findings. The Department was met by Nathan Boese Executive Director and reason for visit explained Investigation consisted of the following: On August 12, 2024, the Department conducted an unannounced initial visit to the facility to investigate the complaint allegation mentioned above. During the visit, it was determined that the complaint required further investigation. On May 12, 2026, the department conducted an unannounced visit to continue investigation of above allegations. The department obtained the following documentation: Staffing schedule (dated 5/12/26), Resident Roster (dated 5/12/26), R1’s facility incident reports (8/20/24, 8/2/24,7/27/24, 9/27/23), Change of conduction assessments (dated 5/14/24, 3/19/24, Hospital stay After visit summary (3/15/24), 3/12/24, 9/27/23) Physicians report LIC 602 (dated 10CDSS inspection report, May 12, 2026 · control 18-AS-20240805155833

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not trained to dispense medication. Staff are mismanaging residents medication. Staff are not keeping accurate records of medication distribution.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On November 20, 2025, at 8:30 am, Licensing Program Analyst (LPA) Antonine Richard conducted a complaint visit to deliver findings. LPA met with the Administrator (A1), Nathan Boese, and the purpose of the visit was explained. LPA was granted entry to the facility. The investigation included the following: On November 20, 2025, at approximately 8:30 am, the LPA Richard requested and reviewed the following documents: the client roster (dated 09/06/2024) and the staff roster (dated 10/09/2025). Med Techs Training (dated 2023, 2024, 2025), Medication Administration Records (MARs dated 01, 2025; 02, 2025; 03, 2025; 04, 2025; 05, 2025; 06, 2025; 07, 2025; 08, 2025; and 09, 2025), and Med Techs Certificates of completion. LPA interviewed the Administrator (A1), two Med Techs (MT1-MT2), four staff members #1-4 (S1-S4), and eight Residents #1-8 (R1-R8). Report Continued on LIC9099C UnsubstantiatedCDSS inspection report, November 20, 2025 · control 18-AS-20230526091812

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff will not change resident's diaper
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Sara Martinez conducted an unannounced visit to initiate and deliver findings regarding the allegation listed above. LPA was granted entry and met with Executive Director Monique Moreira, who was Informed of the purpose of the visit. LPA toured the facility, conducted interviews, and collected pertinent documents regarding the allegation listed above. Regarding the allegation “Staff will not change resident's diaper” it was reported the facility is refusing to change Resident One (R1) diaper. Interview with R1 revealed staff will ask R1 if their diaper needs to be changed or staff will turn R1 to inspect R1’s diaper throughout the day. R1 denied the allegation of staff not changing their diaper. Interview with Resident Service Coordinator Jillian Ryan revealed staff check on R1 every two hours or if R1 has a bowel movement, R1 will call the front desk and staff will assist R1 with changing their diaper. Record review of R1’s needs and service plan datedCDSS inspection report, March 20, 2024 · control 18-AS-20240313165847

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
9
typical for this size: 7
State visits on file
19
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(760) 770-7737
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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