Pacific Vista Senior Living is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #331880572, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 18 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 11, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 18 times and filed 18 documents. The most recent — a complaint investigation report on March 11, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 7 documents with transcribed findings, dated August 16, 2021 to March 11, 2026. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (4). 7 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 11, 2026Unsubstantiated
Allegation investigated: Staff is not providing healthcare assistance
Licensing Program Analysts (LPAs), Armando Perez and Valerie Flores, conducted an unannounced visit to deliver findings for a complaint investigation regarding the above allegation. LPA Perez met with Administrator, Jamie Teng, and explained both the purpose of the visit and the details of the allegation. On December 24, 2025, the Community Care Licensing Division (CCLD) received a complaint that staff is not providing healthcare assistance. It was alleged that Resident 1 (R1), who is visually impaired, did not receive necessary healthcare assistance from facility staff. Interview with Additional Witness 1 (AW1) indicated that during a telephone conversation, R1 reported having vision issues and difficulty writing down the information being provided to them. AW1 stated that R1 did not report any facility neglect, and that AW1’s concerns were based solely on their telephone conversations with R1. Interview with Administrator Jamie Teng revealed that facility staff are available to assisthe state’s words, verbatim · CDSS document, Mar 11, 2026 · control 18-AS-20251224104830
Mar 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 10, 2024Unsubstantiated
Allegation investigated: Staff did not assist resident when they reported breathing issues Staff did not respond to resident when requesting food and water Staff threatened and yelled at resident Staff recorded resident in their bedroom without consent
Licensing Program Analyst (LPA) Lydia Martinez conducted an unannounced visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility by Evangeline dela Rosa and Edgardo Gonzales. LPA spole to Administrator Jamie Teng via telephone and reason for the visit was shared. During the course of the investigation, LPA toured the facility and interviewed staff and residents as well as obtained and reviewed pertinent documentation such as Resident Roster, Staff schedule, and Unusual Incident Report dated 01/26/2023. LPA observed facility to be clean and in good repair and observed residents to be well groomed and relaxing in their respective rooms on 11/21/2024 and 12/10/2024. Regarding allegation that staff did not assist resident when they reported breathing issues. LPA interviewed 2 of 2 staff (S1 and S2). S1 stated there is only one resident who uses a breathing machine (vaporizer). S1 stated resident will tell the staff of their need for the machinthe state’s words, verbatim · CDSS document, Dec 10, 2024 · control 18-AS-20230130142356
Apr 2, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 5, 2023Unsubstantiated
Allegation investigated: Staff failed to administer residents' medication as prescribed
Licensing Program Analyst (LPA) Javina George made an unannounced visit to deliver findings for the allegations noted above. LPA met with Jamie Teng, Administrator and explained the purpose of the visit and the elements of the allegation noted above. The allegation was investigated, and the investigation consisted of observations, interviews and records review. Regarding the allegation of staff failed to administer resident’ medication as prescribed. Resident #1 (R1) was admitted to the facility on or around August 3, 2023. Per interviews with Administrator Jamie Teng, there is a contract or agreement with a local skilled nursing facility (SNF) to discharge residents from the SNF to the facility. However, the facility accepted residents without the residents being properly screened, as the evaluation for suitability for admission. Jamie stated that there was no admissions agreement completed, as R1 was only at the facility for a few hours when they began exhibiting aggressive behaviorsthe state’s words, verbatim · CDSS document, Oct 5, 2023 · control 18-AS-20230803114230
Oct 5, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 15, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Pacific Vista Senior Living licensed?
Yes — Pacific Vista Senior Living is a licensed residential care home for the elderly (RCFE) in Riverside (Riverside County): California license #331880572, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 18 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 11, 2026, was marked “Unsubstantiated” by the state.
Can Pacific Vista Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Pacific Vista Senior Living with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 6.
How much does Pacific Vista Senior Living cost?
California's public licensing record does not include Pacific Vista Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Pacific Vista Senior Living accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Pacific Vista Senior Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on March 11, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Pacific Vista Senior Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 18 state visits and 18 dated documents since 2021 for Pacific Vista Senior Living; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 11, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Pacific Vista Senior Living?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Riverside Elite Advantage Care Home Llc, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(951) 398-7331Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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