Sapphire Senior Care is a residential care home for the elderly (RCFE) in Roseville, Placer County, California — state license #315920037, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated February 18, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 11 times and filed 10 documents. The most recent — a complaint investigation report on February 18, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated May 9, 2024 to February 18, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Feb 18, 2026Substantiated
Allegation investigated: Staff did not abide to the admission agreement
On 2/18/26, Licensing Program Analyst (LPA) Kevin Mknelly spoke with care giver S1 who notified Natalia Tulenenova. Natatia arrived for LPA to investigate and to deliver complaint findings for the above allegation. LPA reviewed resident records and conducted interviews. LPA finds that the allegations cited above are substantiated. R1 was admitted to te facility while in hospice care on 11/22/25. R1 passed away on 11/25/25. R1's belongings were removed from the facility on 11/25/26 . To date, R1's representaives were not reimbursed for the balance for fees paid for Nov. 2024. Therefore R1's representative is owed a refund As a result of this investigation, LPA finds allegation to be (S) Substantiated - Report reviewed with Natalia . Copy of this report and appeal rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Feb 18, 2026 · control 59-AS-20260212093422
Nov 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 8, 2025Unsubstantiated
Allegation investigated: Facility was not kept free of pests Staff did not treat residents with respect Facility was not kept free of mold Staff is not able to communicate with residents
On 7/8/25, Licensing Program Analyst (LPA) Kevin Mknelly conducted an unannounced complaint investigation visit to deliver the findings for the above allegations and met with xxx xxx. LPA conducted records review and extensive interviews. LPA is unable to find and or meet the preponderance, per policy. During inspections no pests were observed and Administrator denied that there has ever been a pest problem. Residents interviewed stated they had not recalled having been spoken to harshly. Mold was not observed by LPA to be present on surfaces. During past and recent inspections, LPA observed staff to have adequate language proficiency to communicate with residents. As a result of this investigation, LPA finds allegation to be (US)Unsubstantiated - A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview with administrator. Unthe state’s words, verbatim · CDSS document, Jul 8, 2025 · control 59-AS-20250515100934
Jul 8, 2025Substantiated
Allegation investigated: Facility failed to contact resident's conservator that resident was taken to the hospital.
On 7/8/25, Licensing Program Analyst (LPA) Kevin Mknelly spoke to Natalia Tuleninova, Administrator, to deliver complaint findings for the above allegation. LPA reviewed resident records, facility records and conducted interviews. LPA finds that the allegations cited above are substantiated. Documents and conservator's office statement showed that Admin failed to notify the conservator's office as required for R1's hospitalization. As a result of this investigation, LPA finds allegation to be (S) Substantiated - A finding that the complaint is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. The following deficiencies were cited on 9099-D, per Title 22 Regulations, Division 6. (B) This poses a potential Health and Safety risk, or personal rights violation, to clients/residents in care. Report reviewed with Admin . Copy of this report and appeal rights provided. Substantiatedthe state’s words, verbatim · CDSS document, Jul 8, 2025 · control 59-AS-20250519143314
Feb 4, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 30, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 9, 2024Unsubstantiated
Allegation investigated: Staff yells at resident in care.
On 5/9/24, Licensing Program Analyst (LPA) Kevin Mknelly conducted an unannounced complaint investigation visit to deliver the findings for the above allegations and met with Administrator. LPA conducted records review and extensive interviews. LPA is unable to find and or meet the preponderance, per policy. It was alleged that staff were hear to yell and swear at R1 in two different occasions while R1 was outside on the facility property with staff. R1’s records indicate that R1 is wheelchair dependent and has memory loss due to cognitive decline. When interviewed by LPA, R1 stated on multiple occasions that R1 does not go outside and that staff treat R1 respectfully. R1 stated that R prefers to stay in bed and that staff meet R1’s care needs. Interviews with staff also found that R1 rarely wishes to leave R1’s room despite staff encouragement to do so. Staff interviewed stated that they had not witnessed R1 being mistreated. Interviews with other residents of the home found they hadthe state’s words, verbatim · CDSS document, May 9, 2024 · control 59-AS-20240326134435
Mar 20, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 5, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Sapphire Senior Care licensed?
Yes — Sapphire Senior Care is a licensed residential care home for the elderly (RCFE) in Roseville (Placer County): California license #315920037, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated February 18, 2026, was marked “Substantiated” by the state.
Can Sapphire Senior Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sapphire Senior Care with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. WAIVER/GRANTED FOR HOSPICE CARE FOR (4).
How much does Sapphire Senior Care cost?
California's public licensing record does not include Sapphire Senior Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Placer County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sapphire Senior Care accept Medi-Cal or the Assisted Living Waiver?
Sapphire Senior Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on February 18, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sapphire Senior Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2023 for Sapphire Senior Care; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 18, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(279) 900-8903Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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