Aspen Meadows Care Home By Rns

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff is providing an unknown substance to resident. Staff does not ensure facility is free of mold.

Licensing Program Analyst (LPA) Graham Gunby arrived unannounced on 03/26/2026 to complete and deliver findings to a complaint received on 07/28/2025. LPA met with Caregiver, Daniel Galang, and explained the purpose of the visit. Throughout the course of the investigation, the department conducted interviews and record reviews. Please continue to LIC9099C.. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 26, 2026 · control 59-AS-20250728085620

Allegation investigated: Staff did not ensure that the facility phone is operable. Staff did not ensure that food supply is sufficient

Licensing Program Analyst (LPA) Melissa Parks and Investigator Vincent Moleski arrived on Tuesday December 30, 2025, to conduct a complaint investigation. LPA and Investigator observed the contents of the refrigerator to include fresh fruit and vegetables, fruit cups, and yogurt. The freezer contained a variety of foods to include hash browns, orange chicken, chicken patties, tilapia, salmon, and frozen mango. Next to the kitchen cupboards were bins that included avocado, oranges, honey dew, sweet potato, and onions. LPA Parks learned that on December 8, staff smelled smoke in the living room. Staff then discovered that, at some point, water was poured on the router. Since this discovery, the phone has not worked as it relies on a internet connection. LPA confirmed with Administrator Yas that all staff have smart phones. Residents are able to utilize staff phones if needed while the internet is being repaired. Two residents have their own smart phones. Unfoundedthe state’s words, verbatim · CDSS document, Dec 30, 2025 · control 59-AS-20251223160807

Allegation investigated: Staff did not ensure the heater was not in disrepair Staff are not providing a comfortable temperature for residents

LPA Parks arrived on Tuesday December 2, 2025, to conduct a complaint investigation regarding the above allegations. LPA learned the following: LPA interviewed the Administrator and staff regarding the heat at the facility. LPA observed the thermostat to be set at 72 degrees. LPA observed the current temperature at 66 degrees. LPA learned that the HVAC was serviced for routine maintenance on October 24, 2025. However, the HVAC technician needed access to the roof which is in the master bedroom. R1 refused to allow the technician to enter their room. Per staff, there have been no complaints about the temperature from residents. Based on information obtained, LPA Finds the allegations to be UNSUBSTANTIATED- A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 59-AS-20251124102832

Allegation investigated: Staff retaliated against resident. Staff were unable to effectively communicate with resident due to a language barrier. Staff did not adequately address resident’s inappropriate behaviors. Staff did not assist residents with personal hygiene needs in a timely manner. Staff spoke to resident in an inappropriate manner. Staff withheld resident's mail. Staff illegally evicted a resident in care.

LPA Parks arrived on Wednesday October 22, 2025, to conduct a complaint investigation regarding the above allegations. LPA learned the following: Throughout the course of the investigation, LPA interviewed the reporting party, R1-R4, staff, private caregiver and the Administrator. Allegation: Staff retaliated against resident. LPA interviewed the Administrator who stated that staff have never retaliated against a resident. LPA could not find any evidence that the staff have retaliated against R1. Allegation: Staff were unable to effectively communicate with resident due to a language barrier. Residents interviewed stated that they do not have any issues in communicating with staff. LPA has also interviewed staff at the facility and did not experience any issues. Unfoundedthe state’s words, verbatim · CDSS document, Oct 22, 2025 · control 59-AS-20251020124158

Allegation investigated: Staff does not ensure food served to residents is of good quality Staff do not ensure food is stored properly at the correct temperatures Staff do not ensure food sanitation practices are followed Staff do not prevent residents’ personal food items from being taken by other persons in the facility Staff does not ensure residents is spoken to in an appropriate manner Staff does not ensure medications are properly managed Staff do not ensure the facility is kept free of pests

LPA Parks arrived on Friday October 3, 2025, to deliver findings for a complaint investigation regarding the above allegations. Throughout the course of the investigation, LPA interviewed the reporting party, R1-R3, staff, and the Administrator. LPA reviewed the following documents: pest control contract and invoices, and R1's paperwork including admission agreement and care plan. LPA reviewed the facility’s current supply of perishable and nonperishable foods. LPA observed the refrigerator and freezer’s temperature. Additionally, LPA toured the facility for any signs of pests. LPA learned the following: Allegation: Staff does not ensure food served to residents is of good quality LPA observed and photographed the facility’s perishable and nonperishable food. LPA observed the refrigerator to be filled with fresh produce, fruit, and food. The freezer contained a variety of frozen foods. There was fresh fruit on the counter. Additionally, LPA learned that the facility shops for its foodthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 59-AS-20250905083356

Allegation investigated: Staff do not provide resident with respect of his personal privacy and property Staff retaliated against resident for filing complaints on the facility.

LPA Parks arrived on Friday October 3, 2025, to deliver findings for a complaint investigation regarding the above allegations. Throughout the course of the investigation, LPA interviewed the reporting party, R1-R3, staff, and the Administrator. LPA learned the following: Allegation: Staff do not provide resident with respect of his personal privacy and property LPA interviewed staff who stated that they only went into R1’s room when it was time for weekly cleaning. Once R1 became upset, they stopped going into R1’s room. R1 does not receive any assistance with ADLs, therefore staff do not go into their room. Unfoundedthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 59-AS-20250821153043

Allegation investigated: Staff yell at resident.

LPA Parks arrived on Friday October 3, 2025, to deliver findings for a complaint investigation regarding the above allegation. Throughout the course of the investigation, LPA interviewed the reporting party, R1-R3, staff, and the Administrator. LPA learned the following: Allegation: Staff yell at resident. LPA interviewed R2 and R3 who had not experienced nor witnessed staff yelling at residents. LPA interviewed S1 – S4. No staff acknowledged yelling nor witnessing staff yelling at residents. Unfoundedthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 59-AS-20250812085722

Allegation investigated: staff are spitting in residents coffee facility forced resident to move rooms

LPA Parks arrived on Friday October 3, 2025, to deliver findings for a complaint investigation regarding the above allegations. LPA learned the following: Throughout the course of the investigation, LPA interviewed the reporting party, R1-R2, staff, and the Administrator. Allegation: Staff are spitting in residents coffee Staff denied spitting in coffee for the residents. R2 denied having any concerns that staff were spitting in their coffee. Allegation: facility forced resident to move rooms LPA interviewed staff who stated that R1 has resided in the master bedroom alone, since they moved in. Residents and staff interviewed stated that they were never asked to move rooms for R1 nor were they aware that R1 was asked to move rooms. Unfoundedthe state’s words, verbatim · CDSS document, Oct 3, 2025 · control 59-AS-20251001090519

Allegation investigated: Staff did not accord resident dignity in their personal interactions Licensee did not ensure staff were appropriately trained to provide care to residents

Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Administrator Yasser Patawaran to deliver findings for the above complaint allegations. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 59-AS-20250729110912

Allegation investigated: Staff did not assist resident with care needs in a timely manner. Staff recorded resident without consent.

Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Administrator Yasser Patawaran to deliver findings for the above complaint allegations. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 59-AS-20250801122227

Allegation investigated: Staff not providing adequate food service to resident.

Licensed Program Analyst (LPA) Cassandra Mikkelson arrived at the facility unannounced and met with Administrator Yasser Patawaran to deliver findings for the above complaint allegation. During the investigation, LPA conducted interviews, conducted a tour of the facility, and reviewed documentation pertinent to the investigation. The results of the investigation are as follows: *** Report continued on 9099-C*** Unfoundedthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 59-AS-20250804093858

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.