Family Choice Senior Living is a residential care home for the elderly (RCFE) in Anaheim, Orange County, California — state license #306006247, licensed for 30 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 14 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated May 29, 2026 — published below in full, verbatim and unscored.

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Family Choice Senior Living

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Residential care home for the elderly (RCFE) · Mid-size home, 30 residents · Anaheim, CA · Orange County
LicensedMemory careHospiceWheelchair not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #306006247, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
3105 W. Orange Avenue · Anaheim, Orange County
Phone
(714) 229-0069
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careVerified in record
Hospice careApproved for 12 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR THIRTY (30) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER FOR TWELVE (12) RESIDENTS. DEMENTIA PLAN SUBMITTED.State service designations983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 18 times and filed 14 documents. The most recent is a complaint investigation report, dated May 29, 2026.

Most recent state visit
May 29, 2026
Occupancy at the March 6, 2026 visit
25 of 30 beds

The state's published file for this home includes 6 documents with transcribed findings, dated April 10, 2024 to March 6, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 15 of 14 documentsFull record on the state’s site →
20264 state visits · 4 documents
May 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 6, 2026Complaint investigation reportSubstantiated

Allegation investigated: Facility has not hired a person designated for food planning and preparation. Facility is not reporting falls and other incidents involving residents Resident fell and sustained injuries due to a lack of supervision.

Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility to conduct an investigation into the above mentioned complaint allegations. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Pam Junge and discussed the purpose of the visit. The investigation into the above mentioned facility allegations revealed the following: Regarding the allegation of Facility has not hired a person designated for food planning and preparation revealed the following: LPA observed an LIC500 stating that the facility had a cook that was hired on October 6, 2025, and worked Thursday through Monday from 9:45AM-6:15PM. LPA interviewed 4 staff and it was revealed that 4 of 4 staff informed LPA that the cook no longer works at the facility. 2 of 4 staff informed LPA that they will assist with cooking due to the facility no longer having a designated cook. Continue on 9099C Substantiatedthe state’s words, verbatim · CDSS document, Mar 6, 2026 · control 22-AS-20251203162928
Jan 7, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 4 documents
Nov 7, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 22, 2025Complaint investigation reportUnfounded

Allegation investigated: Staff are not providing adequate activities for residents

Regarding the allegation: Staff are not providing adequate activities for residents 9 of 12 individuals provided information that contradicts the complaint allegation. All the residents who were interviewed provided similar response when asked about activities. Residents like to participate in ping pong, bingo, puzzles, and are provided exercise time. All the staff who were asked about activities also provided similar responses regarding the activities provided and the times activities start. According to staff activities usually start around 10:00am and they go through lunch. After lunch activities resume with an exercise activity that starts around 2:00pm. According to Staff 4 (S4), we have nail day, puzzles, coloring, bingo, and workout exercises from 2:00pm – 3:00pm. Based on the information gathered through interviews and observation the following allegation: Staff are not providing adequate activities for residents is deemed unfounded, meaning the allegations are false, could notthe state’s words, verbatim · CDSS document, Oct 22, 2025 · control 22-AS-20240102114201
Oct 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not providing adequate food service to residents Staff are not providing resident with privacy

Licensing Program Analyst (LPA) Jerome Haley made unannounced follow up visit regarding the complaint allegations above. LPA Haley was greeted by staff and granted entry after explaining the reason for the visit Regarding the allegation: Staff are not providing adequate food service to residents During the investigation 12 interviews were conducted with facility residents and staff. 9 of 12 individuals provided information that contradicts the complaint allegation. When Resident 6 (R6) was asked about the food, R6 said, It’s pretty good. I have no complaints about that. When Resident 2 (R2) was asked about the food, the R2 said, It’s good. They do a good job. According to a staff member who was asked about the food S3 said, It’s enough for them. The problem is it’s not freshly made home cooked food. Regarding the allegation: Staff are not providing resident with privacy Continued on LIC9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 22, 2025 · control 22-AS-20240102114201
Oct 22, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not treating residents with dignity and respect

Regarding the allegation: Staff are not treating residents with dignity and respect During the investigation 12 interviews were conducted with facility residents and staff. 5 of 12 individuals, of which four were staff members, provided information that supports the complaint allegation. According to S4, residents are treated with respect, but Resident 7 (R7) is disrespectful to staff and according to S4, staff have been disrespectful back to R7. According to Staff 3 (S3), R7 is always fighting (verbally) with Staff 5 (S5) and Staff 1 (S1). S3 says, S5 is responding to R7, and they should not be. According to S3, when S5 was hired, R7 became more aggressive. According to S2, S1 is always yelling at everybody. S2 says S5 is also yelling at everybody and saying a lot of bad words. According to S2, one day R7 was asking S5 what was for lunch and S5 was ignoring the R7. According to R7, S5 hollers at the resident and S1 has an attitude. R7 says, S1 tell the resident to go to their room andthe state’s words, verbatim · CDSS document, Oct 22, 2025 · control 22-AS-20240102114201
20244 state visits · 6 documents
Dec 18, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 22, 2024Complaint investigation reportSubstantiated

Allegation investigated: A lack of supervision resulted in resident leaving the facility unassisted.

This unannounced investigation inspection by Licensing Program Analyst (LPAs) Dwayne Mason Jr. and Fred Arias is being conducted to conclude this agency’s investigation in the complaint allegation(s) mentioned above. LPA arrived at the facility and was greeted by facility staff. LPA met with Pamela Junge, Administrator and explained the nature of the inspection. The department received a complaint on August 22, 2024 stating a lack of supervision resulted in resident leaving the facility unassisted. During the investigation, the Department interviewed the facility Administrator and reviewed resident documentation. (continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 22-AS-20240822133857
Nov 22, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility abandoned resident at the hospital Facility failed to report residents change in condition.

Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility and interviewed staff and witnesses. LPA reviewed and obtained pertinent documentation such as hospital progress notes dated 04/02/2024 and 04/05/2024. Regarding the allegations that facility abandoned resident at the hospital and facility failed to report residents change in condition, the investigation revealed the following: Resident 1 (R1) was admitted to Kaiser on 03/16/2024 for evaluation of ostomy, skin wounds and urinary tract infection. Resident has a history of antibiotic resistant infection as well as fistula in the abdomen. Resident was being treated by home health at the facility for the fistula prior to hospitalization. Per Kaiser Case Manager RN, resident had no active infection and wasthe state’s words, verbatim · CDSS document, Apr 10, 2024 · control 22-AS-20240328103849
Apr 10, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Sep 27, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations4typical 1
Substantiated complaints5typical 2
Total complaints6typical 7
State visits on file18typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026441202524120244612023220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Ask how the 2026 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (714) 229-0069

Is Family Choice Senior Living licensed?

Yes — Family Choice Senior Living is a licensed residential care home for the elderly (RCFE) in Anaheim (Orange County): California license #306006247, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 30 residents. State records list 14 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated May 29, 2026, appears in the inspection record on this page.

Can Family Choice Senior Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Family Choice Senior Living with clearances for dementia / memory care and hospice care; it does not list wheelchair / non-ambulatory and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR THIRTY (30) NON-AMBULATORIES. LICENSED SUBJECT TO TERMS AND CONDITIONS TO HOSPICE WAIVER FOR TWELVE (12) RESIDENTS. DEMENTIA PLAN SUBMITTED.

How much does Family Choice Senior Living cost?

California's public licensing record does not include Family Choice Senior Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Family Choice Senior Living accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Family Choice Senior Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Orange County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

25 of 30 beds occupied (83%) when the state visited on March 6, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Family Choice Senior Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 14 dated documents since 2023 for Family Choice Senior Living; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 6, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility has not hired a person designated for food planning and preparation. Facility is not reporting falls and other incidents involving residents Resident fell and sustained injuries due to a lack of supervision.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Hanna Gough made an unannounced visit to the facility to conduct an investigation into the above mentioned complaint allegations. LPA was greeted and granted entry by staff. LPA met with Administrator (AD) Pam Junge and discussed the purpose of the visit. The investigation into the above mentioned facility allegations revealed the following: Regarding the allegation of Facility has not hired a person designated for food planning and preparation revealed the following: LPA observed an LIC500 stating that the facility had a cook that was hired on October 6, 2025, and worked Thursday through Monday from 9:45AM-6:15PM. LPA interviewed 4 staff and it was revealed that 4 of 4 staff informed LPA that the cook no longer works at the facility. 2 of 4 staff informed LPA that they will assist with cooking due to the facility no longer having a designated cook. Continue on 9099C SubstantiatedCDSS inspection report, March 6, 2026 · control 22-AS-20251203162928

2025

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are not providing adequate activities for residents
State's findingUnfoundedThe state investigated and found the allegation to be false.
Regarding the allegation: Staff are not providing adequate activities for residents 9 of 12 individuals provided information that contradicts the complaint allegation. All the residents who were interviewed provided similar response when asked about activities. Residents like to participate in ping pong, bingo, puzzles, and are provided exercise time. All the staff who were asked about activities also provided similar responses regarding the activities provided and the times activities start. According to staff activities usually start around 10:00am and they go through lunch. After lunch activities resume with an exercise activity that starts around 2:00pm. According to Staff 4 (S4), we have nail day, puzzles, coloring, bingo, and workout exercises from 2:00pm – 3:00pm. Based on the information gathered through interviews and observation the following allegation: Staff are not providing adequate activities for residents is deemed unfounded, meaning the allegations are false, could notCDSS inspection report, October 22, 2025 · control 22-AS-20240102114201
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not providing adequate food service to residents Staff are not providing resident with privacy
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jerome Haley made unannounced follow up visit regarding the complaint allegations above. LPA Haley was greeted by staff and granted entry after explaining the reason for the visit Regarding the allegation: Staff are not providing adequate food service to residents During the investigation 12 interviews were conducted with facility residents and staff. 9 of 12 individuals provided information that contradicts the complaint allegation. When Resident 6 (R6) was asked about the food, R6 said, It’s pretty good. I have no complaints about that. When Resident 2 (R2) was asked about the food, the R2 said, It’s good. They do a good job. According to a staff member who was asked about the food S3 said, It’s enough for them. The problem is it’s not freshly made home cooked food. Regarding the allegation: Staff are not providing resident with privacy Continued on LIC9099C UnsubstantiatedCDSS inspection report, October 22, 2025 · control 22-AS-20240102114201
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not treating residents with dignity and respect
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Regarding the allegation: Staff are not treating residents with dignity and respect During the investigation 12 interviews were conducted with facility residents and staff. 5 of 12 individuals, of which four were staff members, provided information that supports the complaint allegation. According to S4, residents are treated with respect, but Resident 7 (R7) is disrespectful to staff and according to S4, staff have been disrespectful back to R7. According to Staff 3 (S3), R7 is always fighting (verbally) with Staff 5 (S5) and Staff 1 (S1). S3 says, S5 is responding to R7, and they should not be. According to S3, when S5 was hired, R7 became more aggressive. According to S2, S1 is always yelling at everybody. S2 says S5 is also yelling at everybody and saying a lot of bad words. According to S2, one day R7 was asking S5 what was for lunch and S5 was ignoring the R7. According to R7, S5 hollers at the resident and S1 has an attitude. R7 says, S1 tell the resident to go to their room andCDSS inspection report, October 22, 2025 · control 22-AS-20240102114201

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedA lack of supervision resulted in resident leaving the facility unassisted.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This unannounced investigation inspection by Licensing Program Analyst (LPAs) Dwayne Mason Jr. and Fred Arias is being conducted to conclude this agency’s investigation in the complaint allegation(s) mentioned above. LPA arrived at the facility and was greeted by facility staff. LPA met with Pamela Junge, Administrator and explained the nature of the inspection. The department received a complaint on August 22, 2024 stating a lack of supervision resulted in resident leaving the facility unassisted. During the investigation, the Department interviewed the facility Administrator and reviewed resident documentation. (continued on LIC9099-C) SubstantiatedCDSS inspection report, November 22, 2024 · control 22-AS-20240822133857
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility abandoned resident at the hospital Facility failed to report residents change in condition.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to deliver findings on the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility and interviewed staff and witnesses. LPA reviewed and obtained pertinent documentation such as hospital progress notes dated 04/02/2024 and 04/05/2024. Regarding the allegations that facility abandoned resident at the hospital and facility failed to report residents change in condition, the investigation revealed the following: Resident 1 (R1) was admitted to Kaiser on 03/16/2024 for evaluation of ostomy, skin wounds and urinary tract infection. Resident has a history of antibiotic resistant infection as well as fistula in the abdomen. Resident was being treated by home health at the facility for the fistula prior to hospitalization. Per Kaiser Case Manager RN, resident had no active infection and wasCDSS inspection report, April 10, 2024 · control 22-AS-20240328103849

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
4
typical for this size: 1
Substantiated complaints
5
typical for this size: 2
Total complaints
6
typical for this size: 7
State visits on file
18
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(714) 229-0069
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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