Silverado Senior Living-tustin Hacienda is a residential care home for the elderly (RCFE) in Tustin, Orange County, California — state license #306005692, licensed for 42 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 24, 2026 — published below in full, verbatim and unscored.

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Silverado Senior Living-tustin Hacienda

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Residential care home for the elderly (RCFE) · Mid-size home, 42 residents · Tustin, CA · Orange County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #306005692, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
240 E 3rd Street · Tustin, Orange County
Phone
(714) 832-7900
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 42 residents
Dementia / memory careVerified in record
Hospice careApproved for 18 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 42 NON-AMBULATORY. HOSPICE WAIVER FOR 18.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 13 times and filed 13 documents. The most recent is a facility evaluation report, dated June 24, 2026.

Most recent state visit
June 24, 2026
Occupancy at the June 2, 2022 visit
24 of 42 beds

The state's published file for this home includes 3 documents with transcribed findings, dated June 2, 2022. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 13 documentsFull record on the state’s site →
20262 state visits · 2 documents
Jun 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Feb 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Aug 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Sep 19, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints3typical 7
State visits on file13typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262202025110202411020231102022580
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Orange County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Silverado Senior Living-tustin Hacienda licensed?

Yes — Silverado Senior Living-tustin Hacienda is a licensed residential care home for the elderly (RCFE) in Tustin (Orange County): California license #306005692, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 42 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 24, 2026, appears in the inspection record on this page.

Can Silverado Senior Living-tustin Hacienda care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Silverado Senior Living-tustin Hacienda with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 42 NON-AMBULATORY. HOSPICE WAIVER FOR 18.

How much does Silverado Senior Living-tustin Hacienda cost?

California's public licensing record does not include Silverado Senior Living-tustin Hacienda's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Silverado Senior Living-tustin Hacienda accept Medi-Cal or the Assisted Living Waiver?

Silverado Senior Living-tustin Hacienda is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

24 of 42 beds occupied (57%) when the state visited on June 2, 2022. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Silverado Senior Living-tustin Hacienda?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 13 state visits and 13 dated documents since 2022 for Silverado Senior Living-tustin Hacienda; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 2, 2022, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff failed to provide requested resident information in a timely manner. Facility staff mismanaged resident's medication.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPAs) Albert Marin and Celine De Perio conducted unannounced visit to deliver the findings for the complaint filed against this facility last January 5, 2022. LPAs met with Administrator (AD) Dwight Dunagan and stated the purpose of this visit. On allegation that facility staff failed to provide requested information in the timely manner, it was reported that on December 29, 2021, a verbal query was made on the health status Resident 1; and facility missed to provide information to inquiring party. On file review, On September 10, 2021, the Superior Court ordered stipulation and order regarding settlement for identified parties. Settlement Section 15.2 describes the sole legal authority to act on behalf the resident; and to make financial and medical decisions for Resident 1 (R1). Section 15.8 describes that parties may obtain verbal information from on-site staff regarding resident’s condition. Based on interviews LPA is unable to ascertain if the allegationCDSS inspection report, June 2, 2022 · control 22-AS-20220105170058
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff spoke to resident in an inappropriate tone.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Albert Marin and Celine De Perio made an unannounced visit to this facility. LPAs met with Administrator (AD) Dwight Dunagan and stated the purpose of this visit. On allegation that staff spoke to resident in an inappropriate tone, it was reported that On July 12, 2021 Resident 1 (R1) sought assistance from staff member. Staff 1 came in to assist the resident but during the interaction, Staff spoke to R1 in an inappropriate tone. Based on file review and interviews, LPA determined that Staff 1 did not use any foul or demeaning comments towards the resident. LPA is unable to ascertain if the allegation occurred as reported. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove or refute the alleged violation occurred; therefore, this allegation is deemed UNSUBSTANTIATED. LPAs Marin and De Perio conducted an exit interview with AD Dunagan; and copy of this report was left in the facility. UnsubstantiCDSS inspection report, June 2, 2022 · control 22-AS-20210713153033
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained multiple falls while in care. Staff did not respond timely to a resident's alerts
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Albert Marin and Celine De Perio made an unannounced visit to this facility. LPAs met with Administrator (AD) Dwight Dunagan and stated the purpose of this visit. On allegation that resident sustained multiple falls while in care, the following are the findings. Resident 1 (R1) was admitted in the facility on January 24, 2022. On admission, R1 was observed agitated that required transfer to hospital for further evaluation and management. R1 came back inthe facility on February 2, 2022. On February 7, 2022, R1 was found on the floor with skin tear; February 9, 2022 R1 had a witnessed fall with reopened skin tear; and February 17, 2022, R1 had a witnessed fall with no apparent injuries. R1 was checked and monitored after each incident. On February 18, 2022 R1 triggered a tag alarm. R1 was observed on the floor and evaluated to have suspected head injury. R1 was transferred to the hospital for further evaluation and management. Although the allegation mayCDSS inspection report, June 2, 2022 · control 22-AS-20220222110011

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
3
typical for this size: 7
State visits on file
13
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(714) 832-7900
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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