Atria Tamalpais Creek

On 02/26/2025, Licensing Program Analysts (LPAs) Loera and Deniz conducted an unannounced visit for the purpose of delivering complaint findings. LPA arrived and met with Executive Director, Corrine Tanchoco. During the course of the investigation, LPA reviewed records, conducted interviews with staff and outside parties, and made observations. Medical records were reviewed by the Departments Program Clinical Consultant. Compliant alleges, Staff not properly supervising resident resulting multiple hip dislocation at the facility. Based upon department interviews with staff, information provided was contradicting with a lack of corroborating evidence to support the allegation. On Residents (R1) Pre-Placement Appraisal dated 05/31/2024 notes R1 uses a walker to ambulate with and is considered non ambulatory (slow, help with bathing, dressing, and toileting). R1’s Functional Needs Service Plan that was signed by POA states under functional capabilities (3. fall risk) requires minimal assiRead the full finding— CDSS inspection report, February 26, 2025 · control 21-AS-20241017124159

At approximately 9:15AM, Licensing Program Analyst (LPA) Felias arrived unannounced on 04/11/2023 to deliver findings regarding the above allegation. LPA met with Executive Director, Corrine Tanchoco. During the investigation, the Department conducted interviews, reviewed documents, and made observations. There was an allegation that Neglect/Lack of supervision resulted in resident sustaining severe injuries and hospitalization. Reporting Party (RP) reported that Resident 1 (R1) suffered a ground level fall onto their left side and sustained a left femoral neck fracture and a left clavicle fracture resulting in surgery. During the investigation, the Department learned that R1 was sent to the hospital after a witnessed fall when R1 attempted to stand while using a walker in a common area of the facility. R1 was sent to the hospital and underwent hip surgery. R1 was additionally diagnosed with a left clavicle fracture; seventh and eighth rib fractures (age indeterminate, likely acute); aRead the full finding— CDSS inspection report, April 11, 2023 · control 21-AS-20221228152105

At approximately 1:45PM, Licenseing Program Analyst (LPA) Chris Arnhold arrived at this facility unannounced to complete an investigation into the above allegations. LPA met with Executive Director Corrine Tanchoco and Resident Service Director Jocelyn Vahle. Based on interviews conducted and a review of records, R1 was not evicted. Facility conducted discussions with one of the responsible parties regarding increasing care needs but the information did not result in an eviction. R1 moved from the facility on 8/30/2020. LPA reviewed documents and did not find any special food orders or precautions. There were no incidents or accusations in the record that were violations of any personal right. This agency has investigated the above allegations. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. No citations issued. UnfoundedRead the full finding— CDSS inspection report, July 21, 2021 · control 21-AS-20210406145601