Newcomb Guest Manor is a residential care home for the elderly (RCFE) in Whittier, Los Angeles County, California — state license #198603461, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 22, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 11 times and filed 9 documents. The most recent is a facility evaluation report, dated June 22, 2026.
The state's published file for this home includes 5 documents with transcribed findings, dated January 13, 2023 to September 10, 2024. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jun 22, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 1, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 10, 2024Substantiated
Allegation investigated: Staff do not provide enough food for residents in care
***This report supersedes report dated on 7/16/2024. The reason the report is being superseded is because the deficiency type needs to be updated to a "Type A" violation rather than a "Type B" violation. Additionally, the Plan of Correction (POC) due date needs to be updated as well. All other findings will remain the same.*** Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced initial complaint visit to investigate the allegations listed above. LPA met with TJ Navallo, caregiver for the facility, and was granted entrance into the facility. The investigation consisted of the following: LPA obtained the facility staff and resident rosters, examined the food supply for the facility, obtained the FACE Sheets for Residents #1 - 6 (R1 - R6), obtained the admission agreement for R1, and interviewed R1 - R6, Staff #1 - 3 (S1 - S3), and Witness #1 (W1) as well. Substantiatedthe state’s words, verbatim · CDSS document, Sep 10, 2024 · control 28-AS-20240715094833
Jul 16, 2024Substantiated
Allegation investigated: Facility does not have a sufficient food supply Staff would not allow resident to have a visitor Facility staff restricting resident's telephone access
Licensing Program Analyst (LPA) Erik Zaragoza conducted an unannounced initial complaint visit to investigate the allegations listed above. LPA met with TJ Navallo, caregiver for the facility, and was granted entrance into the facility. The investigation consisted of the following: LPA obtained the facility staff and resident rosters, examined the food supply for the facility, obtained the FACE Sheets for Residents #1 - 6 (R1 - R6), obtained the admission agreement for R1, and interviewed R1 - R6, Staff #1 - 3 (S1 - S3), and Witness #1 (W1) as well. The investigation revealed the following: In regards to the allegation that "Facility does not have a sufficient food supply," it was alleged that the facility's refridgerator was bare when it was checked. Substantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 28-AS-20240715094833
Jun 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 24, 2024Unsubstantiated
Allegation investigated: Administrator did not provide a refund to resident's responsible party.
Licensing Program Analyst (LPA) Tao conducted an unannounced 10-day complaint visit to this facility and met Iwona Kaya, administrator. The purpose of today’s visit and the allegation were discussed. The investigation consisted of residents/ staff interviews, facility tours, and review of facility records. LPA obtained resident/staff roster and residents’ facility files. The investigation revealed the following: In regards of Administrator did not provide a refund to resident's responsible party, it was alleged that administrator failed to refund the remaining balance from the resident’s account to the responsible party after moved out. LPA attempted but failed to interview resident#1 (R1). Per resident interviews, from resident#2 to resident #4, all three (3) residents could not corroborate the allegation. Resident interviews revealed that residents had never requested a refund since residing at the facility. (-continued in LIC 9099C-) Unsubstantiatedthe state’s words, verbatim · CDSS document, May 24, 2024 · control 28-AS-20240521111539
Nov 2, 2023Unsubstantiated
Allegation investigated: Facility has failed to provide resident's medical records
Licensing Program Analyst (LPA) Jose Villalobos made an unannounced initial complaint visit in response to the above mentioned allegation. LPA Villalobos met with Administrator Iwona Kaya and the purpose of the visit was discussed. Iniital visit conducted on 1/5/23 and consisted of the following: LPA interviewed Administrator telephonically (S1) and toured the physical plant. LPA requested the following documents from Resident #1's (R1s) file: Facehseet, Physicians Report, Medication Records Log for the last month, Needs and Services Plan, Appraisal Sheet. As of todays visit, LPA interviewed Residents #2-#5 (R2-R5), Staff #2-#3 (S2-S3) and R1's responsible party. R1 is no longer in the facility and was unavailable for interview. The investigation revealed the following: Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 2, 2023 · control 28-AS-20221227120626
Year-by-year trend
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Is Newcomb Guest Manor licensed?
Yes — Newcomb Guest Manor is a licensed residential care home for the elderly (RCFE) in Whittier (Los Angeles County): California license #198603461, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 22, 2026, appears in the inspection record on this page.
Can Newcomb Guest Manor care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Newcomb Guest Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 6.
How much does Newcomb Guest Manor cost?
California's public licensing record does not include Newcomb Guest Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Newcomb Guest Manor accept Medi-Cal or the Assisted Living Waiver?
Newcomb Guest Manor is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on September 10, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Newcomb Guest Manor?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 9 dated documents since 2022 for Newcomb Guest Manor; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 10, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(562) 902-1943Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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