Supercare Guest Home is a residential care home for the elderly (RCFE) in La Mirada, Los Angeles County, California — state license #198603358, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 9, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated December 9, 2025.
The state's published file for this home includes 2 documents with transcribed findings, dated October 3, 2023 to July 16, 2024. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 16, 2024Unsubstantiated
Allegation investigated: Staff did not seek medical attention for resident in a timely manner. Staff did not properly assess resident before acceptance. Staff did not assist resident in a timely manner. Staff did not accommodate residents.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegations listed above. LPA arrived unannounced and met with Staff, CJ Catacutan. The purpose of the visit was explained. The licensee, Ruby Cruz, arrived shortly thereafter to assist. The investigation consisted of the following: LPA obtained a copy of the staff roster, resident roster, and documents for Resident #1 (R-1). Interviews were held with the licensee, administrator, 2 staff, 3 residents, Director of Case Management of the West Anaheim Medical Center, and the Director of the Legacy Home Health. Resident #1 was also interviewed via telephone. The investigation revealed the following: For allegation - Staff did not seek medical attention for resident in a timely manner. It is alleged that staff did not seek medical attention for Resident #1 after a fall. LPA interviewed facility staff and they were not aware Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 16, 2024 · control 28-AS-20240710130340
Dec 9, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 3, 2023Unsubstantiated
Allegation investigated: Resident sustained unexplained fall resulting in severe injuries.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to the facility. Upon arrival, LPA met with Jen Jimenez (Caregiver) and explained the purpose of the visit. Investigation consisted of the following: During the initial unannounced 10-day complaint visit conducted on 08/03/21, LPA Joe Katrdzhyan reviewed the file of Resident #1 (R1) and obtained copies of the following documents of R1 medical records along with other supporting documentation pertaining to the allegation. This Investigation was investigated by Investigator Spindola with the Investigations Branch and revealed the following: In regards to the allegation “Resident sustained unexplained fall resulting in severe injuries” it is alleged that Resident #1 (R1) had an unwitnessed fall at the care home and resident suffered severe injuries as a result of the fall. (Continued on 9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 3, 2023 · control 28-AS-20210729111636
Year-by-year trend
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Is Supercare Guest Home licensed?
Yes — Supercare Guest Home is a licensed residential care home for the elderly (RCFE) in La Mirada (Los Angeles County): California license #198603358, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 9, 2025, appears in the inspection record on this page.
Can Supercare Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Supercare Guest Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. BEDRIDDEN IN BEDROOM1. HOSPICE WAIVER FOR 6.
How much does Supercare Guest Home cost?
California's public licensing record does not include Supercare Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Supercare Guest Home accept Medi-Cal or the Assisted Living Waiver?
Supercare Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on July 16, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Supercare Guest Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Supercare Guest Home; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 16, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Supercare Guest Home?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Holy Home 2020 Inc., who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(714) 244-5885Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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