Inspired Elderly Care Living is a residential care home for the elderly (RCFE) in West Covina, Los Angeles County, California — state license #198603012, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated February 5, 2026 — published below in full, verbatim and unscored.

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Inspired Elderly Care Living

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Residential care home for the elderly (RCFE) · Small home, 6 residents · West Covina, CA · Los Angeles County
LicensedHospiceBedriddenWheelchair not on fileMemory care not on file
No openings reportedBeds change hands in days ·
License #198603012, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
1438 E Portner Street · West Covina, Los Angeles County
Phone
(909) 240-1321
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryNot on file — ask the home
Dementia / memory careNot on file — ask the home
Hospice careApproved for 6 residents
Bedridden careVerified in record

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER 5 NON AMB, 1 BEDRIDDEN IN BDRM 5. HOSPICE WAIVER FOR 6.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 10 times and filed 9 documents. The most recent is a facility evaluation report, dated February 5, 2026.

Most recent state visit
February 5, 2026
Occupancy at the July 2, 2024 visit
5 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated October 7, 2022 to July 2, 2024. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (2). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20261 state visit · 1 document
Feb 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Dec 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Broken furniture not maintained by facility staff presents a hazard. Facility staff do not serve quality meals to resident(s). Facility staff did not make menus available upon request.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 07/02/2024 regarding the above allegations. LPA Ramirez was met by Administrator Laurie Gallegos and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 3 interviews (S1 – S3), Attempted interview of Resident#6 (R6), Interview of Resident# 1-5 (R1-R5) copies of Resident#1-6 (R1-R6): Identification and Emergency Information form, Physician Report, Hospice Care plan, copy of facility sample menu, copy of grocery receipts dated 7/1/24 and 7/2/24 and physical plant tour. See 9099-C for continuation. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 2, 2024 · control 28-AS-20240625162907
Jan 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 5, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not seek medical attention in a timely manner.

Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation regarding the allegation of facility did not seek medical attention in a timely manner. LPA arrived unannounced and met with staff, Lilibeth Alcala. Administrator, Laurie Gallegos, arrived shortly after to assist with the visit. The purpose of the visit was explained. LPA obtained copies of the staff and resident rosters, reviewed Resident #1’s file, and interviewed the administrator, 2 Staff, family members, and a resident. For allegation, Facility did not seek medical attention in a timely manner. It is alleged that the Resident #1 (R1) had not eaten in several days and was declining due to not being able to swallow. The facility knew of the conditions but did not seek medical attention. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 5, 2023 · control 28-AS-20230926164114
Beside homes the same size
Type A citations0typical 0
Type B citations2typical 0
Substantiated complaints1typical 0
Total complaints3typical 0
State visits on file10typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202444020232202022332
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Ask how the 2022 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (909) 240-1321

Is Inspired Elderly Care Living licensed?

Yes — Inspired Elderly Care Living is a licensed residential care home for the elderly (RCFE) in West Covina (Los Angeles County): California license #198603012, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated February 5, 2026, appears in the inspection record on this page.

Can Inspired Elderly Care Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Inspired Elderly Care Living with clearances for hospice care and bedridden; it does not list wheelchair / non-ambulatory and dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER 5 NON AMB, 1 BEDRIDDEN IN BDRM 5. HOSPICE WAIVER FOR 6.

How much does Inspired Elderly Care Living cost?

California's public licensing record does not include Inspired Elderly Care Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Inspired Elderly Care Living accept Medi-Cal or the Assisted Living Waiver?

Inspired Elderly Care Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on July 2, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Inspired Elderly Care Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 10 state visits and 9 dated documents since 2022 for Inspired Elderly Care Living; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 2, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedBroken furniture not maintained by facility staff presents a hazard. Facility staff do not serve quality meals to resident(s). Facility staff did not make menus available upon request.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced initial complaint investigation visit on 07/02/2024 regarding the above allegations. LPA Ramirez was met by Administrator Laurie Gallegos and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 3 interviews (S1 – S3), Attempted interview of Resident#6 (R6), Interview of Resident# 1-5 (R1-R5) copies of Resident#1-6 (R1-R6): Identification and Emergency Information form, Physician Report, Hospice Care plan, copy of facility sample menu, copy of grocery receipts dated 7/1/24 and 7/2/24 and physical plant tour. See 9099-C for continuation. UnsubstantiatedCDSS inspection report, July 2, 2024 · control 28-AS-20240625162907

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not seek medical attention in a timely manner.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation regarding the allegation of facility did not seek medical attention in a timely manner. LPA arrived unannounced and met with staff, Lilibeth Alcala. Administrator, Laurie Gallegos, arrived shortly after to assist with the visit. The purpose of the visit was explained. LPA obtained copies of the staff and resident rosters, reviewed Resident #1’s file, and interviewed the administrator, 2 Staff, family members, and a resident. For allegation, Facility did not seek medical attention in a timely manner. It is alleged that the Resident #1 (R1) had not eaten in several days and was declining due to not being able to swallow. The facility knew of the conditions but did not seek medical attention. UnsubstantiatedCDSS inspection report, October 5, 2023 · control 28-AS-20230926164114

2022

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not following Covid-19 masking protocols.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
This report supersedes the one dated 10/7/22 to correct the citation information. Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegation on Staff not following Covid-19 masking protocols. LPA arrived unannounced and was allowed entry by Staff. LPA met with Laurie Gallegos and explained the purpose of the visit. LPA obtained a copy of the staff and resident roster. Interviews were conducted with the Administrator, 2 Staff, and 3 Residents. The other 3 residents could not communicate with LPA. For this allegation, staff are not following COVID-19 masking protocols. During the visit, LPA arrived at 11:50 a.m. and did not observe Staff #1 wearing a mask when staff opened the door. Staff #1 immediately put on a mask after LPA greeted herself and proceeded to take LPA’s temperature. LPA observed another staff with a N95 mask but was not wearing it properly to cover the nose and mouth. SubstantiatedCDSS inspection report, November 2, 2022 · control 28-AS-20220930115743
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not following Covid-19 masking protocols.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Cynthia Chan conducted a complaint investigation for the allegation on Staff not following Covid-19 masking protocols. LPA arrived unannounced and was allowed entry by Staff. LPA met with Laurie Gallegos and explained the purpose of the visit. LPA obtained a copy of the staff and resident roster. Interviews were conducted with the Administrator, 2 Staff, and 3 Residents. The other 3 residents could not communicate with LPA. On this allegation, staff are not following COVID-19 masking protocols. During the visit, LPA arrived at 11:50 a.m. and did not observe Staff #1 wearing a mask when staff opened the door. Staff #1 immediately put on a mask after LPA greeted herself and proceeded to take LPA’s temperature. LPA observed another staff with a N95 mask but was not wearing it properly to cover the nose or mouth. SubstantiatedCDSS inspection report, October 7, 2022 · control 28-AS-20220930115743

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
10
typical for this size: 6
See the full inspection record on the state's site →

Who runs Inspired Elderly Care Living?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Inspired Elderly Care Living, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(909) 240-1321
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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