QFC Loving Care Inc. (Santana)

Type of visit: Required - 1 Year

On 4/28/26, Licensing Program Analyst (LPA) Jewel Baptiste conducted an unannounced Annual/Required inspection for QFC Loving Care (Santana). Upon arrival LPA was greeted by Direct Support Professional (DSP) Rodillo Lagarto who contacted the Administrator (Admin) Helen Adeshyan. The Administrator arrived at 12:50 p.m., and LPA explained the reason for the visit. This home is licensed to serve age range 60 and over. Approved for 1 Ambulatory, 5 Non- Ambulatory, of which 2 may be bedridden. Hospice waiver for 2 residents. The last emergency disaster/fire drill was conducted on 4/6/2026. The Administrator Certificate expires on 11/08/2027. During today's visit LPA inspected the physical plant inside and outside, reviewed the food supply, tested the smoke/carbon monoxide detectors, reviewed (3) staff files, (5) resident files, medications, and medication administration records for (5) residents. This home has 4 bedrooms, 2 bathrooms, living room, office, kitchen, dining room and an attached garage. LPA toured the physical plant with the DSP. and observed all (4) resident bedrooms, contained required furniture, lamps, dresser, chair, and closet space. The two bathrooms contain a working toilet, basin and water faucet, walk in shower with grab bar, shower chair, and bathmat. The temperature measured 108.0*F-108.7*F. The smoke detectors were battery operated and individually tested and observed to be working properly. The carbon monoxide detector was located in the hallway, tested, and functioning properly. There were (2) fire extinguishers located in kitchen and hallway fully charged and up to date. The kitchen was toured and contained working appliances; refrigerator, stove, oven and contained dishware, cups, plates, utensils, pots, and pans with knives secured and locked in kitchen drawer. Underneath the kitchen sink the cleaning agents and toxins were locked and secured. The pantry was well stocked with canned goods, pasta, and cereals. The food contained a sufficient supply with a two-day supply of perishables and a seven-day supply of non-perishables that met title 22 guidelines. Walls and floors, cabinets and counters were clean and sanitary throughout the home. (Report continued on LIC809C.) The outdoor grounds were toured and inspected, and the patio was well maintained with a shaded seating area accessible for resident use. The garage contained cabinetry that contained emergency supply kits, bottled water, toiletries, personal care supplies, and toxins and cleaning agents stored locked and inaccessible to the clients. Exit interview conducted with Helen Abeshyan, Administrator, a copy of this report was provided.the state’s words, verbatim · CDSS document, Apr 28, 2026

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Cynthia Chan conducted the unannounced annual inspection on 5/9/25. LPA met with Staff, Aileen Ayson, and explained the purpose of the visit. The facility is licensed to serve 6 residents ages 60 and over, of which 5 may be non-ambulatory and 2 bedridden. There is a hospice waiver approved for 2 residents. LPA inspected the facility using the Compliance and Regulatory Enforcement (CARE) tools. The single story facility consists of 4 resident bedrooms, 2 bathrooms, living room, dining/kitchen, laundry area, and the attached garage. The backyard has a shaded area for resident use. The hot water temperature was measured between the required range of 105-120 degrees F. There is no swimming pool on the premises. The facility has a carbon monoxide detector located in the hallway and smoke detectors in each resident room. Sufficient food supplies of 2 day perishable and a week of non-perishable are observed. Facility has sufficient space to provide indoor and outdoor activities to residents. Facility accepts and retains residents with dementia. Staff are ensuring that incontinence residents are changed often and the facility remains free of odor from incontinence. There are currently no residents with a prohibited or restricted health condition. No residents are using oxygen equipment. Medications are centrally stored and locked in the kitchen cabinet. LPA reviewed 5 resident files and medications. Medications are being administered as prescribed. The files have the required documents. LPA reviewed 3 personnel files. Administrator's (Helen Abeshyan) certificate expires on 5/15/25. The files have the required forms and annual training are being provided to staff. The Emergency Disaster Plan is updated. LPA provided a technical advisory for the emergency disaster drill. No deficiency was issued today. An exit interview was held and a copy of this report was given to the administrator.the state’s words, verbatim · CDSS document, May 9, 2025

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Type of visit: Required - 1 Year

On 5/02/24 at 1:02 p.m., Licensing Program Analyst (LPA) Jewel Baptiste conducted an unannounced Annual/Required inspection for QFC Loving Care (Santana). Upon arrival LPA contacted the Administrator Helen Adeshyan via phone and explained the reason for the visit. This home is licensed to serve age range 60 and over. Approved for 1 Ambulatory, 5 Non- Ambulatory, of which 2 may be bedridden. Hospice waiver for 2 residents. The last emergency disaster/fire drill was conducted on 4/5/2024. The Administrator Certificate expires on 05/15/2025 #6044818740. During today's visit LPA inspected the physical plant inside and outside, reviewed the food supply, tested the smoke/carbon monoxide detectors, reviewed (3) staff files, (5) client files, medications, and medication administration records for (5) clients. This home contains 4 bedrooms, 2 bathrooms, living room, office space, kitchen, dining room and an attached garage. LPA toured the physical plant with the Staff Aileen Ayson and observed all (4) client bedrooms, contained required furniture, lamps, dresser, chair, and closet space. The two bathrooms contain a working toilet, basin, water faucet, walk in shower with grab bar, shower chair, and bathmat. The temperature measured at 114.8*F-115.1*F. The smoke detectors were battery operated and individually tested and observed to be working properly. The carbon monoxide detector was located throughout the facility, tested, and functioning properly. There were (2) fire extinguishers located in kitchen and hallway fully charged and up to date. The kitchen was toured and contained working appliances; refrigerator, stove, oven and contained dishware, cups, plates, utensils, pots, and pans with knives secured and locked in kitchen draw and cleaning supplies and toxins locked underneath kitchen sink. The pantry was well stocked with canned goods, pasta, cereals, and the food supply contained a sufficient supply with a two-day supply of perishables and a seven-day supply of non-perishables that met title 22 guidelines. Walls and floors, cabinets and counters were clean and sanitary throughout the home. (Report continued on LIC809C.) The outdoor grounds were toured and inspected, and the patio was well maintained with a shaded seating area accessible for client use. The garage contained cabinetry that contained emergency supply kits, bottled water, food, toiletries, personal care supplies, and toxins and cleaning agents stored locked and inaccessible to the clients. Exit interview conducted with Aileen Ayson, Direct Care Professional, a copy of this report was provided.the state’s words, verbatim · CDSS document, May 2, 2024