Brookdale Uptown Whittier is a residential care home for the elderly (RCFE) in Whittier, Los Angeles County, California — state license #198601778, licensed for 280 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 13 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 22, 2026 — published below in full, verbatim and unscored.

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Brookdale Uptown Whittier

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Residential care home for the elderly (RCFE) · Large community, 280 residents · Whittier, CA · Los Angeles County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #198601778, held since 2014 · read from the California state record on August 2, 2026 ·See on State Site →
13250 E Philadelphia St · Whittier, Los Angeles County
Phone
(562) 945-3904
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 280 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 8 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED FOR 280 NON-AMBULATORY RESIDENTS AGES 60 AND OVER. MAY RETAIN EIGHT HOSPICE RESIDENTS.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 12 times and filed 13 documents. The most recent is a facility evaluation report, dated May 22, 2026.

Most recent state visit
May 22, 2026
Occupancy at the May 13, 2024 visit
105 of 280 beds

The state's published file for this home includes 6 documents with transcribed findings, dated November 17, 2021 to May 13, 2024. 6 of the 6 carry the state's recorded outcome word: “Unsubstantiated” (6). 6 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 13 documentsFull record on the state’s site →
20261 state visit · 1 document
May 22, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Jul 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Jun 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 13, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure air quality is safe for residents in care.

Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegations listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos conducted the following: toured the physical plant which included all (4) floors of the facility, common areas, patios, and dining area. The tour also included room #'s 119, 121, 308, 312, 314, 324, 339, 406, 411, 414, and 415. LPA interviewed residents #1-#10 (R1-10) and Staff #1-#6 (S1-S6). LPA also interviewed R1's Nurse Practitioner (NP). LPA collected documents from R1 files which included their physicians report, Care plan and Facesheet. The Investigation revealed the following: Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 13, 2024 · control 28-AS-20240507112542
May 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff failed to properly assess residents after falls

Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegation listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos conducted the following: toured the physical plant which included all (4) floors of the facility, common areas, patios, and dining area. LPA interviewed residents #2-#7 (R2-R7) and Staff #1-#7 (S1-S7). LPA reviewed and collected copies incident reports regarding resident falls for the last 2 months. LPA collected documents from R1-R3's files which included their physicians report, Care plan and any Facesheet. R1 is unavailable for interview. The Investigation revealed the following: Continued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 7, 2024 · control 28-AS-20240501165455
Mar 20, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not keep facility free of insects. Staff disposed of resident's personal belongings without resident consent.

Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegations listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos toured the physicall plant which included the following: All (4) floors of the facility, Rooms #101, #102, #103, #112, #119, #121, #206, #217, #224, #303, #405, the common areas, patios, and dining area. LPA interviewd residents #2-#9 (R2-R9) and Staff #1-#7 (S1-S7). LPA reviewed and collected copies of documents from R1's file, the staff roster, the resident roster, and the pest cotrol receipt conducted for room #112. Resident #1 (R1) is no longer in the facility and was unavailable for interview. The Investigation revealed the following: Conitnued on LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 20, 2024 · control 28-AS-20240312152027
Beside homes the same size
Type A citations0typical 1
Type B citations0typical 1
Substantiated complaints0typical 2
Total complaints5typical 7
State visits on file12typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2014.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253302024440202311020223302021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Brookdale Uptown Whittier licensed?

Yes — Brookdale Uptown Whittier is a licensed residential care home for the elderly (RCFE) in Whittier (Los Angeles County): California license #198601778, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 280 residents. State records list 13 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 22, 2026, appears in the inspection record on this page.

Can Brookdale Uptown Whittier care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Brookdale Uptown Whittier with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED FOR 280 NON-AMBULATORY RESIDENTS AGES 60 AND OVER. MAY RETAIN EIGHT HOSPICE RESIDENTS.

How much does Brookdale Uptown Whittier cost?

California's public licensing record does not include Brookdale Uptown Whittier's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Brookdale Uptown Whittier accept Medi-Cal or the Assisted Living Waiver?

Brookdale Uptown Whittier is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

105 of 280 beds occupied (38%) when the state visited on May 13, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Brookdale Uptown Whittier?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 13 dated documents since 2021 for Brookdale Uptown Whittier; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 13, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

6 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure air quality is safe for residents in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegations listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos conducted the following: toured the physical plant which included all (4) floors of the facility, common areas, patios, and dining area. The tour also included room #'s 119, 121, 308, 312, 314, 324, 339, 406, 411, 414, and 415. LPA interviewed residents #1-#10 (R1-10) and Staff #1-#6 (S1-S6). LPA also interviewed R1's Nurse Practitioner (NP). LPA collected documents from R1 files which included their physicians report, Care plan and Facesheet. The Investigation revealed the following: Continued on LIC 9099-C Unsubstantiated— CDSS inspection report, May 13, 2024 · control 28-AS-20240507112542
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff failed to properly assess residents after falls
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegation listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos conducted the following: toured the physical plant which included all (4) floors of the facility, common areas, patios, and dining area. LPA interviewed residents #2-#7 (R2-R7) and Staff #1-#7 (S1-S7). LPA reviewed and collected copies incident reports regarding resident falls for the last 2 months. LPA collected documents from R1-R3's files which included their physicians report, Care plan and any Facesheet. R1 is unavailable for interview. The Investigation revealed the following: Continued on LIC 9099-C Unsubstantiated— CDSS inspection report, May 7, 2024 · control 28-AS-20240501165455
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not keep facility free of insects. Staff disposed of resident's personal belongings without resident consent.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jose Villalobos conducted an initial complaint investigation visit for the allegations listed above. LPA met with Executive Director Suzie Magpayo and the purpose of the visit was discussed. During todays visit, LPA Villalobos toured the physicall plant which included the following: All (4) floors of the facility, Rooms #101, #102, #103, #112, #119, #121, #206, #217, #224, #303, #405, the common areas, patios, and dining area. LPA interviewd residents #2-#9 (R2-R9) and Staff #1-#7 (S1-S7). LPA reviewed and collected copies of documents from R1's file, the staff roster, the resident roster, and the pest cotrol receipt conducted for room #112. Resident #1 (R1) is no longer in the facility and was unavailable for interview. The Investigation revealed the following: Conitnued on LIC 9099-C Unsubstantiated— CDSS inspection report, March 20, 2024 · control 28-AS-20240312152027

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident's needs are not being met Facility is not storing an adequate amount of food. Facility is not providing activities Facility did not provide resident with a copy of the contract
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez conducted an unannounced subsequnt complaint visit to investigate the above allegations. Initial visit was conducted by LPA wong on 04/05/2022. LPA met with administrator Magpayo, Preciosa (SUZIE) and explained the reason of the visit. The investigation consisted of the following: On today's date, LPA Lopez obtained resident and staff roster, weekly activity schedule, monthly program schedule for November 2022, facility menu for the week of October 30th to November 4, 2022, Engagement room service door tag and toured the activity rooms, library, dining room, kitchen and food storage areas. LPA interviewed Administrator, 6 staff S1-S6 and 12 residents R1-12. Regarding Allegation: Resident's needs are not being met. Administrator and 6/6 staff denied the allegations. 12/12 residents stated that their needs are being met and unable to collaborate the allegations. Unsubstantiated— CDSS inspection report, November 4, 2022 · control 28-AS-20220329155554
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are mismanaging resident's medications. Staff are not adequately trained. Facility has inadequate staffing.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Christine Wong conducted a unannounced subsequent complaint visit to investigate the above the allegations. LPA met with Administrator MAGPAY, PRECIOSA (SUZIE) and she assisted LPA with the visit today. The investigation consisted of the following: LPA conducted an initial 10 days complaint visit on 1/12/22 and interviewed the administrator and LVN and obtained the staff rosters including the contact information and work schedule and residents rosters. On today's visit, LPA interviewed twelve (12) residents (R1-R12) and six (6) staff (S1-S6) and obtained copy of staff in service training information and reviewed (R1-R4) Medication Administration Record (MARs). The investigation revelaed of the following: Allegation#1 "Staff are mismanaging resident's medication." LPA interviewed twelve (12) residents and eleven (11) residents denied the allegation. (LIC 9099C for continuation) Unsubstantiated— CDSS inspection report, February 23, 2022 · control 28-AS-20220105110527

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being charged for service not rendered.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Jose Villalobos conducted an unannounced complaint visit to address the above allegation. LPA met with Administrator Suzie Magpayo. The purpose of the visit was discussed. The investigation consisted of the following: On today's visit, LPA toured the physical plant, interviewed resident #1-#3 (R1-R3), and interviewed Staff #1-#6 (S1-S6). LPA also reviewed R1's file. The investigation revealed of the following: In regards to the allegation, "Resident is being charged for service not rendered." it was alleged that R1 was being taken advantage of and charged monthly by the facility even though R1 does not live there and receive any services. (6) of (6) staff interviewed denied the allegation. (3) of (3) residents interviewed could not corrborate the allegation. Interviews show that R1 signed an admission agreement to move into the facility on 12/17/18. Since then, R1 has not moved into the facility but did move in their personal belongings to accommodate a— CDSS inspection report, November 17, 2021 · control 28-AS-20200526153653

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
0
typical for this size: 2
Total complaints
5
typical for this size: 7
State visits on file
12
typical for this size: 19
See the full inspection record on the state's site →

Who runs Brookdale Uptown Whittier?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Summerville At Cobbco Inc; Emeritus Corporation, who operates 7 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(562) 945-3904
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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